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1.2 762 Reviews

Meijer Complaints Summary

34 Resolved
726 Unresolved
Our verdict: If considering services from Meijer with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Meijer reviews & complaints 762

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7:24 pm EST
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Meijer management

Your Bowling green store has a Manager in the grocery department named Ayman, he was a manager of mine at a job I had previously, but now is the manager of my girlfriend. She works in the Party Store, he has made numerous uncalled for "joking" comments as he calls it, about either her hair, her voice and numerous other things. I do not appreciate her coming to me upset and all caught up in the fact that her manager can't be professional. Just tonight he made a "joke comment" about her "raspy" voice when she has a medical condition that makes her voice sound the way it does. He was this very same way to me at my old job, he tries to be funny in such way that it is rude and intruding, and it's not professional whatsoever.

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2:27 pm EST
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Meijer plastic grocery bags

Within the last several months I have noticed that the plastic grocery bags have gotten much thinner resulting in torn bags or having to double them up for relatively light items. I understand wanting to reduce waste but cheap bags is counterproductive for that. I end up having to use twice as many now. Sometimes being cheap isn't cost productive in the long run.

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2:21 pm EST

Meijer one touch meter

My doctor put a order in for a one touch meter, strips and lancets on the 21st. of November. I got an text that they didn't have it all. Then finally got 2 text messages saying it was ready so I went on Wednesday the 30th of December @ 9am. Still It was not ready so she called Algonquin they had it all. I got to Algonquin on Thursday they didn't have it all plus the wrong order was put in by Elgin. Algonquin searched the computer all they saw was lancets for my first meter. So I called Elgin to see what did they have, they had the right one but kept sending wrong info. So I had to call my doctor she put it in twice, still nothing. She had to call them and place another order. I don't like getting hung up on by Elgin but I thank Algonquin for calling them and talking to my doctor to get it right. Thank God this was not medicine they I need.

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9:39 am EST

Meijer service

I don't understand why a store that is open 24 hours a day cant not stock the shelves over night.. Doing it on a Monday morning is absolutely uncalled for.. you cant even get down the aisles. Many elderly people shop during this time, there are carts, plus the handicap scooters on top of all the stock..

I have also stood in line at the deli and waited for over 10 minutes while one person tries to take care of the customers.. 2 people behind counter down at the other end.. stand there looking at us while they are putting corn dogs in a paper bag.. Seriously .. today I stood over 10 minutes while the lady was helping a customer .. I finally left... my time is valuable... and wasting it waiting for a pound of coleslaw is not worth it..

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3:36 pm EST

Meijer employee

So I am shopping on saturday a normal shopping trip until I encountered a employee talking crap about another shopper. I find this offensive and belitteling. You need to teach your employees so manners, the closer I got I read her name tag and it said sheena, she smelled and very rude. I guess I will go back to walmart where at least i havent heard them talking about their own customers. sickening.

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10:30 pm EDT

Meijer checkout/ongoing issue

I shop at Meijer very frequently. It is close to where I work and is one of the few grocery stores that are open at the time I get out of work. I put up with the incessant barricading of the isles for cleaning because of the before mentioned reasons. I get it. It has to be done, though it is extremely frustrating at 11 pm. With that being said, I usually wait for an actually cashier. I don't like the idea of self check out. Its taking jobs from people. It is what it is but I don't have to participate. I rarely go to the store without spending at least $200.00. And I do this a couple of times a month usually. Another reason that I opt for an actual human to help me. Well tonight to my dismay the only check out manned by a real person was an express lane. I was unimpressed, and actually considered just leaving my cart and waking out. But then I thought about the few employees that are working at this time of night and how it is not their fault that the Meijer company is more worried about the bottom line than over all customer satisfaction. So I muscled my cart into self check out. I had to continuously stop to clear the belt, get assistance because it was taking so long, and try to bag my $260.00 worth of items on my own. Meanwhile, I went back to scan more items and my eggs, and potato chips were crushed. I was beyond irritated and the very nice man that was running the express lane (the only actual person checking people out) came over and asked what was wrong. I told him what had happened and he got me a new carton of eggs. I was upset and swore while explaining the situation. I feel terrible about that and apologized to him. Once again, it is not his fault that your company does things the way they do. With all of this being said, I have no intention of going back to Meijer. I have had enough. This isn't the first time I have been displeased. I am making it my last.

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10:56 am EDT

Meijer manager

Terminated by manager scott green after confronting him multiple times that I have higher senority than another team member on the morning shift and I would like to bump him for that shift. A month passes and manager scott green still refuses to do a thing for me. I informed him to once more about it and was terminated. So I spoke with union rep. Lamont williams and filed a grievance on the 26th of september 2016. October 19th 2016 I finally recieve an update that the company is saying I resigned and they refuse to go any further with the case and denied my grievance. I was told I was terminated in the store meijer #208 on september 20th 2016 by scott green. Yes terminated. Please make sure the managers you hire have brains. Was also told from a manager at a different location that nanagers can not fire you it has to be by the store director which scott green is not. Now tell me again how I was not terminated? Would also like to add how nothing was done about lower senority team members getting scheduled more hours than higher senority team members and how when I was terminated scott green told me i'm going to give him attitude after he gave me a raise. First of all that raise to $10.10 per hour that I was suppose to get never came and second that money that I should have got (Never did) did not come out of scott greens pocket so how exactly did he give me the raise? I want something done about this. I'm fired over a little confrontation when someone on the receiving team threatened to kill other team members and even a female manager and gets suspended for a couple days.? Brains.. It's nice to have one

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Update by Twwright
Oct 19, 2016 10:58 am EDT

Angry with company.. Managers and union

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JKWilliams
JKWilliams
, US
Oct 19, 2016 4:56 pm EDT

Seniority and day shift. Haven't heard that discussed since my dad, UAW, toolroom, big three, circa 1960. You got what you asked for. It's 2016.

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T
4:18 pm EDT

Meijer service

I went into Meijer today in marion In to fill my five year old sons prescription. He was with me fever and all. Ended up spending over a hour there because an idiot "pharmacy tech" or, whatever his job title is decided to give my sons prescription to someone else! Unbelievable yes I know he never admitted it BUT the customer whos bag he put it in came back into the store a half hour later and said this isnt mines while holding up a bag...I walked up to her, looked at it and guess whos name was on it? Yea my sons! To make things better no one apologized sooo I called the manager of the store he got to the bottom of it and im glad.

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10:13 am EDT
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Meijer pharmacy and customer service desk

Once again, today October 10, 2017, I received the same two employees, Tammy and Linda, that are truly always having a bad day.

Attempting, once again, to refill a script that was called in by our doctor was not recorded. Tammy informed me rudely it was never received and if it was it would be ready. I sat in the waiting area and called St. Joseph and was informed of the date and time that it was called in.
This is not the first or second time this has happen to our scripts.
I also picked up 2 other scripts that I had waiting for me. When I presented a $20.00 off coupon for scripts, Tammy aggressively pushed the coupon back at me and said: This is only for transfers or new scripts! I replied, oh ok, then I will use it for my husbands script that you don't have. When I told her the type of medicine that I would be returning for she responding rudely again with: That script is free and obviously if you don't pay for it you can't use a coupon.
Clearly that would make sense however, at what point in time did she think I appreciated the way she was speaking with me?
I have left the pharmacy department years ago because of the rudeness and I have no problem leaving again.

As for Linda at the service department... Today I was told NOPE when I attempted to pay my $1, 300 credit card bill. Last month I paid my bill in your store and shortly after that lost my credit card. I am still waiting for the new one to arrive and since I do not have it in my possession yet, can not pay the bill. This is the second encounter I have had with LInda. Last month I returned some expired yogurt and when I asked her a question her answer was NOPE again. I did complain to a manager and was told they would speak with her. I see her disposition has not changed.

My family spends thousands of dollars with Meijers monthly. I am finding it difficult to continue doing business with your store.

Regards,
Dawn and Jerry Conners

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Wine Is Good
Wine Is Good
, US
Oct 10, 2016 5:40 pm EDT

I am finding it difficult to believe this is your complaint.

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J
11:47 am EDT

Meijer poor judgment

My wife and I visited the meijer store in kokomo, in, (Howard county), the next day after a devistating tornado. Arriving in one of the two entrances we noticed skids of bottled water (1gal. & 24 pk) for sale for & $.89 & $ 3.98. Not only did we notice water at one entrance but both. A lot of kokomo residents were without power and water, up to 1000 homes were damaged and lost completely. You can usually purchase 24 pk water for less than $ 2, why would meijer sell water for $ 3.98, shame on you!, these people are in need of fresh drinking water, you provided the water, but at a scamming price, the manager (S) need to be fired!
Again, shame on you!

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Wine Is Good
Wine Is Good
, US
Aug 27, 2016 4:51 pm EDT

Where can you buy cases of water for under $2? We have a hurricane coming and the water is still the same price it always is: $3.98 per case.

If you want water for free, visit a FEMA tent or truck.

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8:53 pm EDT

Meijer employee

I was just at Meijer and I witnessed an employee wearing a blue shirt (manager) yelling and pointing at an employee in a red shirt (regular) in front of another employee and a few customers along the way. The red shirt had just gotten don't helping someone and was going to wipe her hands after she had handled some red meat. She had said some kind word to the greeter and was throwing away her papers when this all took place. This wouldn't be the first time I witnessed this manager being rude to an employee or a customer either. This was at the Meijer on 10 mile in Rockford MI. She is a very unpleasant woman. She seems to only be nice when the store director is around.

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6:23 pm EDT
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Meijer deli manager steven miller

I have been a meijer customer for years and have always went to the deli . But recently since managers changed hands the deli is out dated and not stacked the way it should be. Its not fresh. And when asked why I was told that the new manager didn't order what was needed. My family and I have gotten sick from the potaoe salad and salami I will not go back to that store. The new manager was rude and hateful to the customers. In all my years I have never heard a leader talk to his workers that bad nor customers. In fact I wont be going back to Meijers store again. I will do my shopping at Krogers or Wal-mart. The date was 04-17-16, the dept number is 047 deli, ein number 2104110 Milford store 0157. I lost $60.00 in food not as well as time missed from job. In fact there should be a new manager.

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4:49 pm EST

Meijer alcohol

I went to the Meijer in Okemos Michigan to purchase alcohol, tortilla chips, and salsa. I proceeded to go to the checkout where I was asked for my ID, reasonably so I could pass for under 21. I produced my ID and since I am originally from Indiana and just moved up they told me they would have to double verify my ID. So another woman came over and shined my ID in the light and decided that she needed to take it to go in the back room to check on something. Needless to say, there was now a line forming behind me and 10-15 minutes had passed before she returned. She proceeded to ask me if I had another form of ID. I said sure and produced my valid State of Michigan employee ID and a debit card with my name on it. She said that it is their policy that they would need to see another form of ID with my BIRTHDAY on it? I was thinking she cannot be serious? I do not carry my birth certificate or passport, unless I'm in another country, with me at all times. So I told her I did not and asked to speak to the manager. The "Service Team Leader" came over and told me that they cannot verify the authenticity of my ID. I was flabbergasted on how humiliating they made me feel. The STL said "we cannot sell you alcohol because we get a lot of college fake IDs in here" and "she could call the police". I said, "great you call the police. I work for the Michigan State Police and they would be glad to confirm my identity and legal age". This threw her off because I do not think she was expecting me to be so happy about calling the police. I had nothing to hide because I know my ID is authentic. However, working for the state police I know they have more important things to do than to check my authentic ID. So I told her that I am not a college student, that my ID is 100% accurate, and that this was rude and belittling me. She then told me it was a privilege to purchase alcohol and she has the right to refuse me service. Let me say that I understand that anyone can be refused the right of service, but I was doing nothing wrong. I do not understand how my state employee id and multiple cards would not suffice to confirm my identity. I gained a lot of gawkers through this situation and was extensively embarrassed. I told the manager that I would never shop at Meijer again. They really need to evaluate their "policy". Seriously let a very sour taste in my mouth.

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jamie.newburn
Jacksonville, US
May 03, 2016 11:21 pm EDT

Working with the police you should know that it is your duty to get a new id or dl when you moved to a different state...

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R
10:31 am EST

Meijer meijer brand shrimp from thailand

The Guardian has printed articles about the shrimp industry in Thailand using forced/slave labor to peel and de-vein shrimp: http://www.theguardian.com/global-development/series/modern-day-slavery-in-focus+world/thailand. I checked in the Michigan City store yesterday, 12/20/2015, and found that the Meijer brand is a product of Thailand. Meijer should sever their relations with Thai producers and consumers should boycott these products. Is your holiday shrimp worth families being enslaved?

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8:57 am EST

Meijer butter pecan ice cream

So disappointed in your brand of ice cream. I do almost all of my shopping at Meijer. I decided to try your Meijer brand Butter Pecan ice cream; what a disappointment! You should dismiss your Quality Control Department. 1st the ice cream doesn't have any color, nor does it have any flavor, and it has approximately 5 - 6 pecans . I ate the pecans and threw the ice cream out! One of your top competitors, Walmart, has a much better tasting, more color and more pecans in their brand ice cream. I wil drive the extra miles when I crave my next batch of Butter Pecan ice cream! Margaret Bryan 34848 Freedom Road #212 Farmingon Hills, MI 48335 Thank you for your time.

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8:12 pm EDT

Meijer customer service

The credit card stripe wouldn't swipe. I said, punch in the numbers. He said we can't, "Store Policy, " it's for your protection. I said "It's my card and I'm buying one bag of groceries." I was asked to leave the store without my groceries. I was told, I could come back when I had money. I said "I never comeback, EVER." I never will either, there are four other grocery stores in the same mall. If you have that much competition, you should have nicer employees.

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4:24 am EDT

Meijer purchasing liquor

I'm 66 years old and last night tried to purchase a bottle of coconut liquor at my local Meijer.At the cash register the cashier asked me for id.I asked if she was joking and got a surly "no" in response.I then asked if she thought I was under 21 to which she replied that it had nothing to do with age.I can only presume that it must have been racially motivated.I do not need a f##king female African American c#nt with a stick up her ### giving me a f##king hard time.Meijers need to tell this c#nt to get the tent pole out of her ###, go home, get laid and lose the attitude.As my id was in my car I let them keep their f##king groceries and the booze.I will now make a policy of loading my cart when I buy liquor and leaving my wallet in the car.They can pay their employees to return the items to the freezer before they melt

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7:45 pm EDT

Meijer returns

Briefly, I just want to say i've lost over 300 worth of food scince I started shopping there,, and waited for many mos not telling meijer store, when I did finally get enough, they where nasty, would not listen, aurgued the man was mean who was the manager, I did not get all my money back,

There customer serv. And ppl are not helpful and rude.

Some one some where needs to keep a eye on the way they take care of food.

Milford meijers ohio.

Also I did I mention food posining..

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6:37 am EDT

Meijer not honoring sale

Miejers has their own online sales and coupons that you have to "clip" from their website I clipped buy one get two free Massini tshirt tops. no where on the clipped coupon, inlcuding on the exclusions and terms does it state you cannot use for the Massini clearance t shirts I tried to buy one full price t shirt and for the free items one was clearance and another one was also full price meijers refused to count the clearance item as one of the free ones because it was on clearance. I showed the clerk and the manager the online coupon and they agreed the exclusion was not on the their coupon but still refused to honor the deal. . and to boot ...VERY RUDE manager

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5:19 pm EST
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Meijer pork chops

My Wife bought some Pork Chops Monday and fixed them Wednesday evening and after frying them there was about 1/4" of water, not grease, but water in the skillet. Is your Meat market adding water to their meat products to raise the weight of the product ?
We also bought a bag of Michigan Apples that were marked Gala Apples but when we got home and opened the bag they looked more like Delicious Apples. After cutting into a couple we found they were Brown inside, not bruises but brown throughout, like they had been frozen. We deal with Meijer's all the time not only for groceries but for everything else.

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Meijer In-depth Review

Overview of Meijer: Meijer is a well-established retail chain that offers a wide range of products to its customers. With a strong presence in the market, Meijer is known for its convenient locations and extensive selection of items.

Product Range and Quality: Meijer excels in providing a diverse product range, catering to the needs of various customers. From groceries to electronics, clothing to household items, Meijer offers a comprehensive selection. The quality of their products is generally reliable, ensuring customer satisfaction.

Pricing and Value for Money: Meijer is known for its competitive pricing, offering customers good value for their money. With regular promotions and discounts, Meijer strives to provide affordable options without compromising on quality.

Customer Service and Support: Meijer prioritizes customer satisfaction and provides excellent customer service. Their friendly and knowledgeable staff is always ready to assist customers with any queries or concerns. Meijer also offers efficient support channels, ensuring a smooth shopping experience.

Online Shopping Experience: Meijer's online shopping platform is user-friendly and convenient. Customers can easily browse through their extensive product range, place orders, and choose from various delivery options. The website provides detailed product descriptions and customer reviews, enhancing the online shopping experience.

Store Layout and Organization: Meijer stores are well-organized, making it easy for customers to navigate and find what they need. The layout ensures a hassle-free shopping experience, with clearly labeled sections and helpful signage.

Availability and Accessibility: Meijer stores are conveniently located, making them easily accessible to a wide range of customers. The stores are well-stocked, ensuring the availability of products even during peak hours. Meijer also offers online shopping and delivery services, further enhancing accessibility.

Loyalty Programs and Promotions: Meijer offers a loyalty program that rewards customers with exclusive discounts and personalized offers. Their promotions and deals are regularly updated, providing customers with additional savings opportunities.

Return and Exchange Policies: Meijer has customer-friendly return and exchange policies. They understand that sometimes products may not meet expectations, and they strive to make the return process hassle-free, ensuring customer satisfaction.

Environmental Sustainability Initiatives: Meijer is committed to environmental sustainability. They actively implement initiatives to reduce waste, conserve energy, and promote eco-friendly practices. Meijer's efforts contribute to a greener future.

Community Engagement and Philanthropy: Meijer actively engages with the community and supports various philanthropic initiatives. They contribute to local charities and organizations, making a positive impact on the communities they serve.

Competitor Comparison: Meijer stands out among its competitors due to its extensive product range, competitive pricing, and excellent customer service. While other retailers may offer similar products, Meijer's overall package sets them apart.

Overall Rating and Recommendation: Meijer is a reliable and customer-focused retailer that offers a wide range of products at competitive prices. With their commitment to customer satisfaction, convenient shopping experience, and community engagement, Meijer is highly recommended for all your shopping needs.

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