Meijer
reviews and complaints

I like shopping at Meijers
And I love going late night.
But I am done with this store. I was there about
1Am and I wanted to try on Jeans and I was told no.
The dressing rooms close at 10pm. Due to other people steeling. The people who your going to make money off of has to treated like criminals as well.
Keeping the dressing rooms locked isn't going to stop.the ones from steeling Wake up. Your punishing
Your paying customer's.Not the theifs!

I'm fifteen. My mother and I went to meijer for our weekly grocery shop and surprisingly my mom bought wine for her and my father for dinner. And like always I helped her bag the food and also bag the bottle of wine. When it was time to check out the cashier asked for my moms ID, which I was expecting, but the cashier also asked for mine. I said I didn't have one. And the cashier said they can't sell my mom the wine because I touched the bottle of wine. My mother didn't like that policy. Use some common sense meijer, what if it was my little 8 year old brother helping my mom bag. Would they also ask for his ID? Come on at the end it is the parents responsibility if the child is the one drinking, but helping bag them shouldn't be an issue. Like a bagger, who helps out the chaises bag, they're not all 21+ they just helping the costumer. Just like how I'm helping my mom (the costumer.

I was just at the Meijer location on the East Beltline in Knapps Corners. I had my care just about full but wanted to go through the deli section. As I was passing the fresh produce I notice some Kale on the floor in the walkway. I see one of the workers step up and grab it off the floor. I think, ;good man nice to see an employee that cares.; But he then took the Kale that was wet from the washing spray and places it back on the shelf with all the other Kale. Yep after hundreds of people who walked in whatever trampled on the floor a wet bundle of Kale sat there for who knows how long, and he put it back on the shelf for people to buy. Pushed up against all the other bundles next to it on the shelf. I asked him what he was doing putting food that was on the floor back on the shelf. His response, "It gets washed every 15 minutes." I'll assume he was talking about the light spray wash that they spray on the produce on the shelves. Yeah like that will get rid of E coli.. So I tell him to get the manager. After 5 minutes the manager comes. I complained about the guy picking up produce off the floor and putting it back on the shelf. His response, "Well you're supposed to wash it before you eat it."
Do you feel comfortable eating produce that was on the floor in the aisle of a busy grocery? I don't. And I'm certainly not a germ-a-phob. I used to work in a garbage transfer station.

I am complains because every time I am at the meijer on 26 and van [censored] they always have the people with disabilities working outside. It is freezing cold and has been nonstop snowing and they have this poor boy shoveling. His face was so red and I always see him outside no matter the weather. I always talk to him and he says he can't complain because he has a job but he is cold. They also have a lady who's face was extremely red with a disability getting the carts in the snow. I just think that I would feel better if I seen different people outside in this weather so I know they were being treated fairly but it's obvious they aren't. It's really sad.

They advertised launch party in paper, with chances for
Savings and gifts.No such thing, unless you count the 20
People in line, one telling me good luck.I didnt understand @ first
But realized what was up .Only one person paid full
Price the rest got the employee discount because they
Where employees ! Meijer of Ionia sucks selling all but 1 playstaytion
To the public!false advertising, douchbags!

The Meijer on Plainfield in Grand Rapids frequently has sale signs in the produce dept but when you check out the item will ring up at full price. This happens so often it is ridiculous. This happened again yesterday when I bought oranges. It seems like every time I buy bunch carrots when listed 5 for 5 they ring up at full price. I don't know if the person whose job it is to update the sale price in the computer system is lazy or if its Meijer's policy to cheat people. This also happens on other grocery items as well. I visit the pricescan machine every time I shop to make sure to get the sale price.

Ive been shopping at the meijer store in Bloomingdale since it was opened. I know most of the employees and greeters who have always treated their customers with respect. After tonight, I will probably never shop there again for the (big shot) near the service desk..believe his name was Nole or something like that certainly needs a refresher course in customer service. After waiting forever to get my overcharge credit, I simply asked a question regarding their hiring policy and was rudely talked to by him. Plenty of applicants, takes time..blah, blah, blah. I strongly suggest that this guy gets a retraining on how to talk to customers due to the fact that the way I was talked to has made me decide to boycott the store forever. I dont ever want to see him again.

I was checking out at Meijer today at a self check out. I shop for my sister with triplets and shop sales with coupons. Today I got 4 packages of feminine supplies as I had 2.00 coupons to use. The attendent named Ron H at the Meijer on 28th and Kalamazoo Ave came to my register as he was "red flagged" as he put it. He had to dig out all the coupons I put in the coupon slot and 1st accused me of only using 3 coupons when I had used 4. Oh...he finally found it. Then he looked in my bag and said I only had 3 items and I said I had 4, when he took everything out I had 4 just like the register tape said. I told him I felt like I was on trial for a serious crime and he said that I just didnt like what he was telling me. He was rude, never apologized for the 2 times he was wrong and never smiled. He is the worst Meijer employee I have ever come across. I will never step into the 28th/Kalamzoo Meijer again. I was unnerved and he wrecked my whole morning by being so rude. MH

I opened my lunch-umms to discover there is no cheddar cheese! I got ripped off : (it is suppose to have cheddar cheese and mozerella cheese, but there was no cheddar! And it wasn't opened so it was missed completely in factory.

My husband went to buy groceries on 6/16/12 at the Cumberland store. As he proceeded to the meat department he states there was a rancid smell that filled the entire meat isles. Several other customers were holding their noses and complaining. Needless to say my husband decided to just purchase the bread and soap he had in his cart and leave. We haven't shop at this store in a long time, although it used to be one of our favorites, due to a similar issue. You would think someone who works there would notice something as vile as that. Hopefully you correct this issue but we will not be back any time soon.

I had a coupon for 1.00 of cat food Fancy Feast for 24 cans on the coupon it did not say I had to buy 24 indiviual cans, I also had over 200.00 in other food, I was told this coupon could not be used so I asked to talk to the Manager and she said it was for indiviual cans I told her it did not say that she said that is the way it is, I left my groceries and told her she could put them away she said ok. I have shopped at your store for over 40 years and spend over 200.00 every other week, this was very poor coustmer service. I did go to Walmart and had another coupon the same and they did not say a word. I am so upset about this whole thing. I am not sure if I will ever go to your stores again.

I purchased a set of queen size flannel bedsheets, At Home brand, Made in Pakistan. I used the for one week and I contracted a severe case of contact dermatitis (as diagnosed by my doctor) from these sheets and it has been four months before it has subsided. The sheets are contaminated with some processing chemical (probably formaldehyde). Even after I washed them and come it contact with the sheets I get a severe burning sensation on my arms. These should be taken of the market immediately. I see now the are selling at half price! Why? I'll bet they are defective! Don't buy any cotton clothing sheets etc made in Pakistan for this reason.

I worked for store 303 3rd shift in ionia.There is no team on that shift..My team leader Sarah was alwaystalking bad about employees and there was a certain employee that treated other employees really bad and he had anger issues.I once watched him whip a full case of vegies down the isle and into the dairy coolers.Having someone go to the store as an undercover employee would be a great way to catch the wrong doings..I was not fired.I went in and every night he would have me crying and I didn't like the fact the team leader and director let him get away with all his harassment.

Went to the Meijer pharmacy in Cincinnati yesterday by Ridge Ave to purchase an expensive medication. The insurance company told me a different quote on the price than the pharmacy did, and when I explained this to them they were very unhelpful. The pharmacist told me immediately "Hey, we can put this back, we don't need to serve you", when I explained that their quote was different than the insurance companies. They wouldn't even look into the problem. I immediately transferred all of my prescriptions to CVS, as even though they are more expensive the service is much better, and the staff more helpful.

Twice in the last 3 months I have started a pay at the pump transaction by inserting my credit card. The screen tells me it is processing, then to lift pump handle. Before I lift the handle, the screen says the transaction has been canceled and the price of the gas increases! I know with computers that the Meijer clerk has no control over this but once my transaction has begun, it should not be canceled! Both times this happened about 2 pm, so that must be when the price changes. I told the clerk I believe it is an unfair practice and she said that it should not happen once the transaction begins but there may be a glitch if I haven't lifted the handle to start pumping. This is the only gas station that this has ever happened to me. I have filed a complaint with Meijer and am awaiting a response. Needless to say, I went to a different station. It may have only been 7 cents a gallon increase, but it is the principle of the matter. Hopefully if others have experienced this same treatment, they can read that they are not alone.

Recently I was fired from Meijer for being a criminal. I was fired for time theft, which I didnt think was possible. The assistant manager took my time theft case to coporate. I was fired soon after and labeled a criminal. It was for 1 hour of time and I didnt get paid for it. So what did I really steal?

Please review the actual compliant sent which was completely ignored, doesn't my opinion count?

Dear Meijers Corporate Office,
Lansing, MI
Store # 23
Saginaw Rd. Location

Dear Meijers,

As the leading grocery chain food store in the United States, I know as a public service provider, you are the best at what you do, in terms of knowing what the public wants, needs and getting those item to us. I would like to tell you of my most recent experience while visiting your store on 12/07/2010 I was in a Hugh rush and needed some cash for gas, as my husband forgot to fill the tank yet again. I stopped in the store at the customer service counter as I have so many times in the past. I asked the clerk if I could write a check for $25.00, she told me that I had to purchase something or I could not write the check. I informed her of my hast, and not having the time to shop; but she said that was the only way I could get cash back now, I’ve been an avid shopper with Meijer’s for many years and have visited them across the country from Bolingbrook, IL, to Okemos, MI and further I never had to purchase anything before or at any of the other Meijer food stores just for $25.00 cash. I had found this service a real asset before. Whenever I needed fast cash and was unable to make it to my bank I could always count on the service desk at Meijers’. This of course is not the only service you offer that I utilize you have countless services at my fingertips which I love. Your products are top of the line without being over priced who could beat you at that?

Having stated how I love being a Meijers’ guest/consumer. I also need to voice my concern about the above mentioned stores Guest services Team Leader, her name is Kim Ferden. Although the clerks were very helpful Ms. Ferden treated me as though I were beneath her and with very little respect. I’m the consumer; she’s the employee representing Meijers’ and should treat each and every customer with the highest respect. This is the incident that took place. After I inquired of the clerk, why the service aforementioned was that way at this Meijers’, she said she didn’t know at this I asked to speak with a manager who could answer my question. The clerk called Ms. Ferden and from what I could hear the clerk saying back to her over the phone, Ms. Ferden didn’t even want to come to the service desk to address me I waited for a few more moments, she finally arrived. I asked her the same question about the purchasing before cash policy and I was brushed off by her as If she were too busy to be bother by me. I have spent thousands of dollars at the Meijers’ stores, and have enjoyed each and every purchase I’ve made from Vacuum cleaners to coffee pots, grills, furniture and food. Why aren’t my concerns taken more seriously? Ms. Ferden’s reply to me was “I’ll find out”, and walked away, that’s all, she never said please leave your name with the clerk and when I find out I’ll let you know. Please tell me just how she’s to contact me with the answer I inquired about if she has no personal information on me? I’ll tell you how, she blow me off, because she had no intention of finding out why.

I know you value your customers’ opinions of both the store and the employees, because they represent Meijers’; I would love to continue my relationship with the stores as I do love the products so, but the service must match your advertisements of courtesy.

Sincerely,
Mrs. C. L. Barnesel
Lansing, MI
[protected]@comcast.net

Both the posted photo of a tween zombie doctor Halloween costume and the description indicated it included a lab coat. When the item arrived without the lab coat, I called to get a replacement. Meijer refused saying the lab coat was not included. They refused to send a return label and wanted me to pay to ship it back. Switch and bait! Fortunately, AmEx is helping me recover my $$. I won't be shopping on meijer.com again -- dishonest sellers with lousy customer service ruin the sales for legitimate internet businesses. BEWARE, and take your internet business elsewhere.