Complaint Rating:

Company information:
Mediacom
Waterloo, Iowa
United States

I am so sick of having to deal with Mediacom. Everytime I call I get a different answer and a different price. Usually the person on the other end has no idea what they are talking about. I live in an apartment complex and Mediacom is the only cable/internet/phone provider we are able to have. I either use Mediacom or I don't get cable or internet at all. I have a friend who lives here and she basically called and called until she got the answer she wanted. She gets internet, and cable plus movie channels and pays $30 less than I do. I don't even get movie channels. Other people I have talked to here tell me they get movie channels and are paying less than I am. I know Mediacom has different package deals at different times but it's not fair that some of us get completely screwed over. Another person I work with lives at this apartment complex and when she moved here Mediacom was telling her that they don't provide service to our apartment complex. She called back, talked to someone else, and got hooked up with Mediacom. After her Mediacom was installed she got a call back from the previous person confirming to her that Mediacom could not come to our apartment complex. If you even slightly disagree with what Mediacom says they snap at you and get very rude. I feel like I'm at a total loss. Mediacom can pretty much do whatever they want at this point.