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I ordered from this company late last year and the experience was absolutely dreadful. Order did not arrive, no contact, no explanation and no refund without a charge-back.
As you can see from other reviews, this is not the first time the company has failed to deliver.
On further investigation it seems the company is a subsidiary of 'MCG Retail Services', which also runs plants and trees online (see the shocking reviews for that one!), as well as various dissolved companies, among which are UK Hot Tub Store, Uk Debt Recovery, garden buildings online and many others.
I bought from them through eBay which seems to have since been shut down (northwesttimberuk), in place of which various new eBay shops have sprung up all with similar branding - most recently olecazac-0
the director claims to be Anthony Korablev but also seems to be operating under Anton Korablev and Anthony Johnson!
Absolutely shocking and quite amazing this company has been allowed to continue running - do yourself a favour and avoid this company.
It looks like review above was written not by a customer but by fired employee of the company. even details of the information he specified in the review only could be obtained by working at a company's offices!
there are many fake reviews written by the same fired employee from a number of names, so its nothing to do with a Customer experience!
I absolutely disagree! MCG Timber provides unbelievably efficient service.The staff were willing to help me with my purchase. They were happy to help and very pleasant, I'll definitely be using the store again.