McDonald's
reviews and complaints

Dear Sir,

This is to inform U that the following was the messages was received from mail. On 2nd June 2010I received Phone call the courier people come to Delhi they asked to pay the custom duty of Rs. 35500INR to take the prize to our door step. Her Ph. No. [protected]. We havent get back to her in this regards, On 5th June 2010 she called again from ph. No. +[protected] saying that the parcel is gone back to UK .

Please get to back to me in this regard.

Regards,

Vidhya M
Ph: [protected],
email: [protected]@rediffmail.com

McDonald’s Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States.
U.S.A Branch:Telephone Number: + [protected]
Fax Number: +[protected]
U.K Branch:Telephone Number: +[protected]
Fax Number: +[protected]
Web-Review: http://www.mcdonalds.com/

P Happy Celebrations:

The business began in 1940, with a restaurant opened by brothers Richard and Maurice McDonald in San Bernardino, California . Their introduction of the "Speedee Service System" in 1948 established the principles of the modern fast-food restaurant. The original mascot of McDonald's was a man with a chef's hat on top of a hamburger shaped head whose name was "Speedee." Speedee was eventually replaced with Ronald McDonald by 1967 when the company first filed a U.S. trademark on a clown shaped man having a puffed out costume legs.
The first McDonald's restaurants opened in the United States, Canada, Costa Rica, Panama, Japan, the Netherlands, Germany, Australia, France, El Salvador and Sweden, in order of openings.

Last Month McDonald's held a ballot programmed which consists of 6 Different continents and 12 Lucky winners, All participant were selected through a computer balloting system drawn form Nine Hundred Thousand Email Address all over the world from all registered telecommunications companies (World Wide) which includes Australia, North America, Asia, Europe, South America, and Africa as part of our international promotions programmed which is conducted annually.

DRAWS FORMS

COUNTRY
AMOUNT
DRAW HELD
MCDONALD'S TRACKING NUMBER’S

SWEDEN
£1, 410, 000
STOCKHOLM
[protected]

U.S.A
£500, 000
NEW YORK
[protected]

COLOUMBIA
£700, 000
ONTARIO
[protected]

INDIA
£2, 000, 000
ARUNACHAL-P
[protected]

ENGLAND
£200, 000
ENGLAND
[protected]

AUSTRALIA
£450, 000
SYDNEY
[protected]

This selection was done through an electronic new search method on the World Wide Web using an Anti-Swift software which provided 2 winners from each continent. At McDonald's headquarters in Illinois, Chicago, United States where the online ballot lottery was held, The board of directors and sponsors of this program concluded/finalized a £5, 260, 000.00 GBP amount as regards to this program.

To file for claim, fill out the information required in the verification form and establish contact via e-mail between the hours of 8.00am-7.30pm on Monday through Saturday.

OFFICE FILE VERIFICATION FORM
- FIRST NAME:
- MIDDLE NAME:
- LAST NAME:
- AGE:
- HOME ADDRESS:
- EMAIL ADDRESS:
- TELEPHONE NUMBER:
- MOBILE NUMBER:
- FAX NUMBER:
- COUNTRY:
- REGION/CONTINENTS:
- OCCUPATION:
- NATIONALITY:
- SOCIAL SECURITY NUMBER:*OPTIONAL

PLEASE TICK YOUR CHOICE WITH ( X )

- WINNING VIA WIRE BANK TRANSFER:...

- WINNINGS VIA COURIER DELIVERY WITH DIPLOMAT:...

A COPY OF ANY PHOTO IDENTITY CARD WOULD BE NEEDED BEFORE ANY PROCESS WILL COMMENCE.

*We advice you to maintain strict confidentiality of your WINNING NOTIFICATION and the ENTIRE CLAIMS PROCESS until the verification process has been completed and your cash remitted. This is part of our security protocol to AVOID DOUBLE CLAIMS WHICH COULD LEAD TO CANCELLATION OF FUNDS REMITTANCE/CLAIMS PROCEDURES.

Accept our congratulations once again on behalf of the entire Board of Directors of McDonald's Fast Food.

Special Regards,
Mr Syed Mido Ghalib
Executive Manager {HR}
Board Of Directors
McDonald's Fast Food.
United Kingdom.

--------------------------------------------------------------------------------
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McDonald’s Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States.
U.S.A Branch:Telephone Number: + [protected]
Fax Number: +[protected]
U.K Branch:Telephone Number: +[protected]
Fax Number: +[protected]
Web-Review: http://www.mcdonalds.com/

Kind Attention: VIDHYA VARUN,

Accept my congratulations once again on behalf of the entire staff and members of the McDonald's Promotion Scheme 2010. Due to certain International & Financial laws that affects your country India, it is impossible to have an international draft of One Million Pounds Sterling's cleared in your country.For the above reason your winning draft has been converted from a hard copy draft to cash and packaged in a consignment .The draft of One Million Pounds has been converted to One Million Six Hundred and Fifty Thousand United States Dollars($1, 650, 000.00) as converted with the International Exchange rate(XE).

This mail is to officially inform you about the completion of your winning verification process and on the other hand to intimate you that your approved winning amount of One Million Great Britain Pound Sterling's{1, 000, 000.00 GBP} Which would ready for delivery/pick-up at your international airport at the specified period of time indicated below;

Your winning funds has been packed in a consignment with reference cargo number (XX9089DL*IN).
We will only deliver the consignment to the address received from the McDonald's Lottery Board Organization and we will only hand over the consignment to the beneficiary ONLY whom will sign for its collection. This individual must have a valid identification of him/herself as proof. Also we do not allow customers to send their friends or relatives to pickup their parcel on their behalf, due to security reasons.

Having considered all possible measures to convey your winning consignment to you, we resolve to use a special delivery company under the Diplomatic Umbrella here in UK (PARCEL FORCE COURIER SERVICE LTD, LONDON, UK). We have made all necessary arrangement to convey your winning prize direct to your international airport. Your name, phone number and address has been Received and sent to our department in charge of the delivery.

Let it be known to you that all taxes has been paid by (McDonald's} lottery Board Organization). Therefore, you will only be required to pay for the Clearing charges of your consignment from the Indian custom upon the arrival of the delivery officer to your country India.

The delivery officer (Mrs Ellie Williams) will personally present to you all the relevant documents and your winning cheque and certificate and also assist you throughout all the process of remittance there in your home country (INDIAN). The delivery of your prize is currently on the way as it is passing through the British Security Screening. We realize recently that such procedures have been adopted on your consignment leaving UK for Asia.

You are advice to make the required charges of 35, 500INR available to him once he arrives India to enable him fulfill the normal Indian customs clearing obligations at the International Airport so that your consignment trunk box of One Million Great Britain Pound Sterling's {1, 000, 000.00GBP} can be release to him by the Indian customs & that he can proceed to your address for the delivery. Please, you must keep secret of your winning until it arrives your doorstep for security reasons.

Due to the urgency needed in this delivery we are informing you that ( Mrs Ellie Williams), Special Chief delivery officer from (PARCEL FORCE COURIER SERVICE LTD, LONDON, UK) will be leaving UK for INDIA to make the delivery of your winnings (Trunk Box) through British Airways.

Departure & Arrival Schedule Plans:
Departure Date/time:- MAY 31TH 2010- 4:50 :00 PM
Arrival Date/time:- MAY 02TH 2010- 10:15:00 AM

Please ensure that you co-operate with him and follow his/her instructions and directives to avoid any delay in handing over your winning trunk box to you because he has little time to spend in INDIA.

On behalf of the entire members and staff of the McDonald's lottery Board Organization and the British gaming board, I want to congratulate you and your family for this wonderful opportunity. We await your urgent reply to this mail. Upon the receipt of this email kindly inform us about your decision before we commence delivery.

MCDONALD'S WINNER

You are requested to update us with all correspondence between you and the diplomat as soon as he arrive your country.You are also requested to inform us immediately you receive the call from our diplomat. Attached below is a scanned copy of your Airway bill as issued by the McDonald's certification and payment remittance department/Parcel Force Courier Department.

Thanks for using the PARCEL FORCE COURIER SERVICE LTD.Your satisfaction is our priority as we look forward to providing you the best of our quality service.

Do have a wonderful day in anticipation of hearing from you ASAP.

KINDLY SEND YOUR OPTION WITHIN 24HRS OF RECEIPT OF THIS e-MAIL AND CALL OUR CUSTOMER LINE FOR CONFIRMATION (+[protected])

Mr.William S. McConey
Dispatch Officer{ PARCEL FORCE COURIER SERVICE LTD }

--------------------------------------------------------------------------------
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i go to mcdonalds in my home town of pakenham and im made to feel like a crimanal for asking for a bacon cheeseburger without the meat pattie and change bbq sauce for tomato if that cant be done thats fine no sauce and ketchup sachets are fine today i went thru drive thru in pakenham they told me they cant take anything off or add anything i asked them since when they said lastnight so i then drove 15kms to the next mcdonalds closest to me i asked for two bacon cheeseburgers without meat pattie and ketchup instead of bbq they didnt say a word they got me my burgers and i was happy i went back to pakenham and asked why one mcdonalds will give me what i asked for but only this one wont. the day before this a young man in charge who works at pakenham his name is Luke had an argument with me he asked me why am i always trying to get something they dont have it made me feel rather awful

To start off with I am banned from ever going into this restaurant ever again. I have never in my life have watched such improper handling of food. I have complained numerous time to the town health inspector about this continued problem. The owner of this restaurant and his family own several McDonald's restaurants in this area. I am banned from them all because of the fact that I have been in the food handling business for most of my adult life. I graduated from culinary school and while in the US Army I was involved with the safe handling of food and I was certified by the safe serve group as a certified instructor. I was a certified safe serve instructor up until 2005, at that time I did not renew my certification. I had this certification for almost 20 years.
I am retired from the military and I have over the past 3 years been observing the McDonald's restaurants in the New England states and they all clean there shake soft serve dispensing holding tanks the same way. They do not drain the food product out of the 2 holding tanks, the let the product in the holding tanks get to about half full. These holding tanks are refrigerated on all 4 sides and around the top of the inside of the holding tanks, about the top 4 - 5 inches a build up of dried scale hard product hardened all around this top inside of the holding tank.
I have observed several employees at different times bring over a small bucket of soapy water cleaner that has a cleaning cloth and also a green scrubber in it. They proceed to take the cover off of the holding tanks and wring out the excess cleaning liquid out of the cleaning cloth and scrub the inside top inside of the holding tanks. I saw this liquid dripping into the holding tank and contaminating the food product that was in the holding tanks. After scrubbing with the cleaning cloth they then put the cleaning cloth into the small bucket and remove the green scrubber and scrub the same area with the green scrubber. The green scrubber was drenched with this cleaning liquid and all the while the employee was scrubbing with this green scrubber there was liquid also dripping into the food product that was in the holding tanks. They the employee would put the green scrubber back into the small bucket of cleaning agent and then grab the cleaning cloth that they had put into the small bucket of cleaning liquid and then take the cleaning cloth and finish cleaning the top inside edge of the holding tanks. All during this time frame that this cleaning procedure was going on there were other employees dispensing shakes and soft serve ice cream out of the shake machine.
After the employee was done with this cleaning procedure they gathered up the small cleaning bucket with the cleaning liquid in it, and the cleaning cloth and the green scrubber and leave the front of the restaurant. They returned a few minutes later with containers that had the same liquid that was in the holding tanks and proceed to fill the 2 holding tanks up to almost the top of the tanks, and then they replaced the covers on top of the shake soft serve machine.

There is something wrong with the way the MD's is run at the Walmart location in Drayton Valley, AB Canada. A few times, the cashier messed up my order. A few times when I wanted to order an ice cream product, the ice cream machine was down. Today, at 10:50 am, I tried to order an Egg McMuffin. They were out of eggs! How could they be out of eggs? I'm tired of trying to get a meal from this location. I am disappointed too often. They need a talking to by Headquarters!

I was visiting this mcdonalds last tuesday and cantnot believe! The employees langu so bad! Yelling swearing. Fooling around! This is at about 8pm or later. . . Throwing things around ! Asking you what you want! And when you tell them, , they say, " what f - - k you want that for? Why that! We had order three salads, and three teas, , , , and they going and say a thing like that!

My daughter is 7years old and she wanted a chicken salad whats wrong with that? And they speak to their customers like that! Outregus, , , i did stop going there and i will not go back again!

You try to speak to the mangers but they never want to help you. . . Mcdonalds is suposse to help kids and raise money for the mcdonalds house! I had lost a son who was a kid the needed help! He had passes away in 2000 and all they do is make fun of different kids i seen. . . And customers mcdonalds should not be buiennss if they contue to act like this. . Its a shame. . . They need to get better manament! And train their employees better. . As of now im a customer of burger king and will always be. . . At leese thay know how to treat their customers. . .
Unhappy. Windsor

The McDonald's in the Collingwood WalMart is the worst. They are slowly removing the menu so that soon they will be serving hamburgers only. First it was the ice cream - all of it, then caramel dip for the apples, then the grilled cheese. So now there is absolutely no vegetarian option for the Happy Meal, it's nuggets or a burger. My children and I are vegetarians, we used to get the grilled cheese Happy Meal. The last time we ordered it there, we were given apple slices and fries - losing money. The next time we went, we were treated like dirt and told 'we can't give you fries AND apples". It is absolutely ridiculous - you need to have a vegetarian option for kids. In this day and age, you'd think it would be a given for such a huge company. Apparently not.

I am an employee of mcdonalds in ravenswood, west virginia. I have a complaint about the store manager Sandy West. I will go in as a non working person to get my check and she will literaly throw my check at me. I will go in to work and all I hear is yelling usually at me. I am sure that when I am a customer at the store I work for it isnt right when my store manager yells at me as I am a paying customer. Also, I would like to complain that she takes no responsibility for her mistakes and actions...why...I had to clean up a very big mess to the Frappe machine, i was working the front counter when sandy tells one of the other managers not to worry about it that i can handle this problem...it took me 55 minutes to clean a sopping mess up that she made because she didnt want to dirty her clothing, so she makes me clean it up with NO help and when i asked her if i could clean up she looked at me and sighed an angry sigh and said I supposed we dont want you stinkin up our restauraunt now do we. When we go into a restaurant arent we supposed to be met and greeted with a SMILE? WE are not, usually i am greeted with a glare or a look that says OH SHe is back yay...or what are you doing here...that is the way i feel everytime i come into work or just go into that restauraunt. SHe is rude to me but treates everyone else nicely and I am sick and tired of being treated like a piece of dirt on someones shoes.

Here is an email I sent to McDonalds corp. As you can imagine..NO Response.

I know this email will most likely NEVER be read and really its Pointless writing to a company that, well lets be Frank, McDonalds really doesn't give a care about their customer Dissatisfaction. Well, this is a email just to make myself feel better. Since I never write or complain, heres my chance to take more time and effort in composing a well stated email than any of your employees could possibly image taking in their costumer service or food preparation. I ask you, is it difficult to just put the proper ingredients on your menu sandwiches? For example today, I ordered an egg McMuffin. That's probably the most Simple sandwich to make, right? No...not here in Decatur, IL they cant even put the Canadian bacon on the sandwich. You ask me, Really is it that big of a deal, I say no not really, but this happens at least 70-80% of the time. I am not exaggerating either. Again, that's why I reiterate the notion that this email is pointless. McDonalds doesn't care AT ALL! People are dumb enough to continue coming back regardless of the poor service and hey... You get what you get..even if you didn't order it. McDonalds should rename themselves "Perhaps". Simply stated, you may perhaps get what you order, if we feel like it or you may perhaps get half your order and if you wanted something large...well we are going to give you a small just because. I can go on and on with orders that are not complete..say the 4 piece chicken nugget happy meal...well we only received 3 nuggets. My husband asked one of the girls at the window a few months ago if we could please have a ranch packet and the girl looked at him and told him " you don't need to cop an attitude" No I'm not kidding, so I guess asking please is coping an attitude? Are you amazed yet? Well after this incident I called the local restaurant that this happened at (you know the phone number listed on the receipt..luckily we did get one this time) and a nice man answered. I explained what had happened and he asked what she looked like...simple question right? Well more like a loaded one. I stated she was the black girl in the gray sweatshirt at the second window. Stated very simply as such. The man, who had identified himself as the Owner Mr Gary Birschbach told me I was being racist by calling the girl black and really I was lowering myself to her level. I was SHOCKED! My jaw was literally on the floor of the car. I didn't think I heard him correctly. I identified her as Black and in my mind she was the black girl at the second window opposed to the White girl at the first window. Sorry, there is nothing racist about it. And furthermore...I am the customer! Did I get an apology? Nope...remember I called because that wonderful young African-American women told my husband "Not to cop an attitude with her." Heres the problem! The owner turned it around on me..me the customer and somehow made it my fault she was rude. Its truly shocking. I watched a manager (I can even tell you her name because I was sooo shocked at what was going on..Ann Bishop) she was allowing young men to climb into the second window of the drive through one late night. I know her name because I asked her...my husband and I thought what has happened to the world that this is acceptable? Seriously, I am only 32 but come on! Is their any work ethic left? The thought of service with a smile is a thing of the past. Not only do you have to check and double check your food bag to make sure you get everything you should...you have to open every container, count your nuggets and open the sandwiches to make sure they put all the ingredients on it. It is simply a disgrace. Well, now that I have taken 30 min out of my day to write an email that will never go anywhere to anyone who cares about the total disregard for customer satisfaction (because that doesn't exist today) but just the total disregard for being civil to others. I laugh every time my husband thanks the person for his change and thanks the person for handing him the bag of food and the audacity of the employees for say YOUR WELCOME...do you see the humor here. We shouldn't be the ones saying Thank you...they should! We are the customers!

I am so mad I could spit! Tonight we ordered McDonald's, a combo was one of the orders, and as everyone knows, a combo comes with FRIES. Did they put them in the bag? NO! Were they polite when we had to call them and return from out of town to pick up more fries? NO, they were jerks about it! Were we offered ANYTHING for our time? A free coffee, or maybe the FRIES they forgot? No we got nothing!

To make matters WORSE? This is the sixth time this EXACT problem has occured with us at the Dauphin McDonald's. Looks pretty stupid on their part. Come on people, check your orders, it's your job to fill the order, my job to eat it. It's not my full time job to make sure you're doing your McJob right!

Today I went to one of resturnt and ordered 3 sausage&egg mcmuffin and the girl charged me $6.52 for 3 sandwichs and just last week I got the same thing for $3.00 for the 3 of them and she said that they have never been a $1.00 before so I would like to know when theye changed and why if if this is going to be than you can just stuff it up your #.

To The Management Mc donald,

I was in Mcdonald Wilenska, in Targowek. April 27. wednesday 2:30 to 3:00 pm. I buy a Happy Meal for my daugther.There's a women wearing a blue shirt, I think she's a Supervisor.I ask her a happy meal she very an polite the way she say( what!), I was so suprise that kind of reaction. She told me in very rude way, ( That's all!) . I go home and was so upset. hope this situation may not happen to other customer. I'm a foreigner. I live in Poland for 11th years.hope you undersatand my situation.

Edith Matusiak
ul.Szkolna 3A, Zagoscimiec
02-500 Wolomin

Sir/ Mam,

I have received the following scam email. Please let me know what to do?

Regards,
Satabdi Roy

Enclosed : scam email in below:=

Inbox X

Reply

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McDONALD'S 2010 AWARD LOTTERY

show details 3:40 AM (13 hours ago)

from McDONALD'S 2010 AWARD LOTTERY
reply-to www.mcdonaldsprom.com@hotmail.com
to
date Fri, Apr 30, 2010 at 3:40 AM
subject
mailed-by joins.com

hide details 3:40 AM (13 hours ago)

Warning: This message may not be from whom it claims to be. Beware of following any links in it or of providing the sender with any personal information. Learn more
====================================
McDonald's Incorporation
PO Box 1010, Liverpool
L70 1NL, United Kingdom.
====================================
Batch: 24/00319/IPD

Dear Sir/Madam,

We are pleased to inform you that you have won a prize money from the Annual 2010 McDonald's Lottery promotion which was organized by the McDonald's Incorporation, United States in conjuction with the World Wide Web email system company's i.e microsoft, yahoo, gmail & custom mails. A random selection was made from these company's consisting of 12(TWELVE) Winners from 6 (SIX) different continets, These company had combined and provided a software for McDonald in which 12 ACTIVE email address was choosen. This software radomlly picked all the 12 email address of different individual that are active online among millions that subscribed to Hotmail, Yahoo, Gmail and other various Windows Users, McDonalds has chosen 12 Winners through electronic balloting system without the winner applying for this award.

These are your Identification Number:-
(*) Reference Number: XYL/[protected]/05
(*) Batch Number: 24/00319/IPD
(*) Winning Number: YM/09788
(*) Lottery Held: Liverpool, United Kingdom
(*) Month Held: March 28th, 2010

To File for your claim, please contact our payment/release order officer below with the requested information.
********************************************
Name: Mr Syed Mido Ghalib
E-mail: www.mcdonaldsprom.com@hotmail.com
Foreign Services Manager, Payment and
Release order Department,
Tel: +44-[protected]
+44-[protected]
********************************************
QUICK CONFIRMATION DETAILS
NAME:
ADDRESS:
STATE:
COUNTRY:
SEX:
TELEPHONE NUMBER:
EMAIL:
********************************************
Please indicate "X" for the option you want your prize remitted to you. Listed are the options of receiving prize payment.
(1) PAYMENT BY ONLINE BANK TRANSFER: ...[____]
(2) COURIER DELIVERY OF YOUR PRIZE CHEQUE: ...[____]

PAYMENT APPROVAL PROCESS:
-------------------------
Submitted Form will be manually verified and processed by the assigned Claims Manager. The Processing of your form will be completed within the next 24 hours of receiving your LOTTERY CLAIMS APPLICATION FORM-C. You will receive an update on the status of your application once completely processed.
DENIAL OF APPLICATION:
---------------------
Please be informed that the following listed Country have been banned from participating in the lottery. South Africa, Nigeria, and if you are a resident of the listed country you cannot file claims for this lottery prize. Please delete this Notification, as your prize processing will be annulled without notice.
Once again, accept our congratulations on your prize winning. Be further advised to maintain the strictest level of confidentiality until the end of proceedings to circumvent problems associated with fraudulent claims. This is part of our precautionary measure to avoid double claiming and unwarranted abuse of this program.

Congratulations from me and members of staff of the THE McDonald's Lottery.

Yours faithfully,
Mrs. Lisa Wise
Online coordinator
(Sweepstakes International Program)
The McDonald's Incorporation
PO Box 1010, Liverpool
L70 1NL, United Kingdom.
====================================
2010 McDONALD'S ONLINE PROMOTIONS. All rights reserved. Offer valid to winners who are at least 18 years of age. Void where prohibited. No purchase necessary to claim winning prize. See web site for details. You will need to meet all of the steps to redeem as outlined in the Terms & Conditions before you can receive your promotional prizes. To receive this promotion, you must: 1) submit email and mailing address information 2) select one of the option listed for receiving prize 3) check your email inbox for "Redemption Notification" 4) follow Redemption instructions. You can unsubscribe from our promotional updates.
WorldBank Certificate Of McDonalds Award 2010.JPG WorldBank Certificate Of McDonalds Award 2010.JPG
26

myself and boyfriend and his kids went for supper we had fillet fish combos each when i bite into sandwich a burst of grease pop out on my lip my boyfriend told me i should report it but i didnt bother cause everyone was so busy but it was bothering me burning so i put some ointment on it but i have a scar know on the corner off my lip
just want to inform you of the issue i wont want it to happen to a younger person thank you for your time

I was very disapointed on a recent trip to Melebourne, as we live In Portland 100kms from the closest McDonalds store, My daughter was desperate for her McDonalds fix, I called into the Bayswater North store at about 9.30pm on friday 9th April, My daughter went in to buy her meal, while I made a few calls, I finshed making my calls, while I could clearly see my daughter in the store, I wondered why 30mins later she was still standind at counter waiting, as McDonalds is always a pretty quick service.I went in an asked what the hold up was, and was told there was a problem with the nuggets cooker, I waited with her for anther 15min, while i noticed alot of rowdy kids getting their orders (including nuggets) from, their freinds, serving at the counter, I then enquired again, and was told the order would be made now (looked to me they then remembered us then) so I went back to car, to wait. 25mins later my daughter got into the car, over an hour later we departed, My daughter went to give me my two cheese burgers she had ordered for me and paid for, only to relise they wernt t, here, he by then I was on the freeway, and over it and thought I could not go thru that process again, My daughters sundae was very melted, as that was given to her when she first ordered, so it sat there for the hour tooo.
this was not good service, clearly friends of staff, were getting their orders first. It was just a social
gathering for staff an friends. This was noticed by other custmors as well
Regards
Roz Cockerill

awful bad drive thru service here--always especially at night. It's so bad that I drive like 10 miles or more otu of my way to go to another mcdonald's rather than deal with the bad service there. The females that work there are monkeys who are yelling screaming out of control and obnoxious...I used to go to this place long ago but stopped for those reasons and dealing with the creeps at the windows was too much to take...they were belligerent, would fight customers, yelled, screamed, no manners...really out there... so after many months, went back here ...and sure enough---the same abhorrent service...sceraming rude mean females there...and they even laugh at customers and will fight them for stupid petty things...I wouldn't say stay away but this is one of the worst mcdonald's I've been to and the managers are idiots and could care less...

On 4/5/10 my family and I were going throught he drive thru at your Tatnuck Square McDonalds. The line was very long and it took over 15 minutes to get waited on. The woman on the speaker did not speak nor understand English very well. Needless to say, she got our order wrong and overcharged us. When I tried to correct her, she became rude and never apologized. There was a young girl helping her and she too was rude. While we were waiting for our change, she was busy talking to boys to ring us up. I will no longer go to that McDonalds. I have encountered many people who are bilingual but can understand and speak English without a problem. If someone has a hard time speaking English, perhaps they should work behind the counter where they are not expected to interact with the public as much.

While waiting for my food today, I saw an employee accidentally bump into a stack of drink cups, making them fall to the floor. He then picked up the cups and placed them back on the shelf. When I got his attention, he denied it, saying that these cups are "not being used for drinks in the restaurant". However, just moments later I saw another employee filling one of those dirty cups with orange juice and giving it to a customer!

So I have two complaints about this restaurant: 1) that an employee would possibly jeopardize the health of the public by using cups that had touched the floor and 2) then lie about it to my face. I called corporate to complain, but who knows if they listen, so I am writing here.

Overall the employees seemed not to understand, or care, about the health of the public that they serve.

Me and a friend went through the drive-thru of the Mcdonalds resturant at Hallett Cove. We were not sastisfied whatsoever. the employees were terribly rude to the customers, the food was not up to qaulity standard and some was forgotten and only half full when given back. No greeting was given when handing the food out to us. the food was not even cooked properly, only about half cooked and we felt sick after eating it. When called up nothing was done to improve the service and I advise you to never enter the store in your life. They were not rushed off their feet they did not have a lot of customers to serve and could and should have done better.