McDonald's
reviews and complaints

I am a vegetarian due to religious and emotional beliefs, and my and my friends consider Mcdonalds to be a treat, so we decided to pay a visit to the Evesham branch of Mcdonalds. I ordered a Spicy Veggie Deli meal. They served me and I sat down to enjoy my meal. I took a few bites, thinking it tasted rather strange, so I asked my friends what they thought. It turns out, they had served me Chicken. I was, obviously, very distressed so we went to complain. They did not even give me and apology, then, when I asked for a refund, the manager said she couldn't give me one. They were not treating us with respect, and we belive this is because of our age, as I am only 15 years old. I was extremely angry and carried on asking until she gave me a refund, when they didn't even refund me for the whole meal. I am extremely angry and upset as this will also lead to physical implications. Me and my friends vow to never visit Mcdonalds again and we will be writing to head office.

McDonald's Incorporation
PO box 1010, Liverpool
L70 1NL, United Kingdom.

Batch: 24/00319/IPD

Dear Sir/Madam,

We are pleased to inform you that you have won Ј1, 000, 000.00 British Pounds prize money from the Annual 2010 McDonald's Lottery promotion which was organized by the McDonald's Incorporation, United States in conjunction with the World Wide Web email system company's i.e. Microsoft, yahoo, gmail & custom mails. A random selection was made from these company's consisting of 12(TWELVE) Winners from 6 (SIX) different Continent, These company had combined and provided a software for McDonald in which 12 ACTIVE email address was chosen. This software randomly picked all the 12 email address of different individual that are active online among millions that subscribed to Hotmail, Yahoo, G-mail and other various Windows Users, McDonald's has chosen 12 Winners through electronic balloting system without the winner applying for this award.

These are your Identification Number:-
(*) Nationality: India
(*) Region: Asia
(*) Reference Number: XYL/[protected]/05
(*) Batch Number: 24/00319/IPD
(*) Winning Number: YM/09788
(*) Lottery Held: Liverpool, United Kingdom
(*) Month Held: July 22TH, 2010

To File for your claim, please contact our payment/release order officer below :-
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Please contact:-
Name: Mr. Williams McConney
Email: [protected]@gmail.com
Foreign Payment and Release order Department,
Tel: +[protected] - +[protected]
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CUSTOM REQUEST DETAILS NEEDED:-
- NAME:-
- HOME/WORK ADDRESS:-
- TELEPHONE NUMBER:-
- OCCUPATION:-
- COUNTRY:-
- WINNING DETAILS:-
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PAYMENT APPROVAL PROCESS:
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Submitted Form will be manually verified and processed by the assigned Claims Manager. The Processing of your form will be completed within the next 24 hours of receiving your LOTTERY CLAIMS APPLICATION FORM-C. You will receive an update on the status of your application once completely processed.
DENIAL OF APPLICATION:
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Please be informed that the following listed Country have been banned from participating in the lottery. South Africa, Nigeria, and if you are a resident of the listed country you cannot file claims for this lottery prize. Please delete this Notification, as your prize processing will be annulled without notice.
Once again, accept our congratulations on your prize winning. Be further advised to maintain the strictest level of confidentiality until the end of proceedings to circumvent problems associated with fraudulent claims. This is part of our precautionary measure to avoid double claiming and unwarranted abuse of this program.

Congratulations from me and members of staff of the THE McDonald's Lottery.

Yours faithfully,
Mr. Robert DandyLocks
Online coordinator
(Sweepstakes International Program)
The McDonald's Incorporation
PO Box 1010, Liverpool
L70 1NL, United Kingdom.
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2010 McDONALD'S ONLINE PROMOTIONS. All rights reserved. Offer valid to winners who are at least 18 years of age. Void where prohibited. No purchase necessary to claim winning prize. See web site for details. You will need to meet all of the steps to redeem as outlined in the Terms & Conditions before you can receive your promotional prizes. To receive this promotion, you must: 1) submit email and mailing address information 2) select one of the option listed for receiving prize 3) check your email inbox for "Redemption Notification" 4) follow Redemption instructions. You can unsubscribe from our promotional updates. © McD Inc ®

Received a parking charge notice from MET Parking services of £50.00 when parked in McDonalds car park in which I was using their facilities, I met up with my mother and daughter in which I had not seen for a very long time so thought that time eating in a restaurant would not be restricted to how long we were in there having a bite to eat. I never left the premises in the 109 minutes I was there and feel that this notice should of not been given. Can I point out I live in Dorking Surrey so Middlesex is very new to me so not knowing the area I did not realize there was a time limit you could park there.

I hope you can help me out with this matter and look forward to your reply

Kind regards,
Dawn Lee
21 Rushette Drive
Dorking
Surrey
RH4 2NR

Went to the drive-up and ordered 10 McNuggets. They were dry, chewy, cold, and the crust wasn't crisp. These criteria indicate to me the nuggets were old.

Shame on fast food restaurants (especially drive-through service) that pawn off the stale, cold food that was cooked ahead and not sold to peole that will probably not complain.

I guess they get away with it most of the time, because the patron has already driven off by the time he/she discovers it isn't fresh.

I would like to know who keeps tabs on what goes on at the mcdonalds in samoa. So many times that I go there to get a soft serve the icecream is truely soft and served to you in a cup with the cone perched on top. If I wanted liquid I would order a shake. On a weekly basis, if you order any burger or chicken wrap that has lettuce, you will get either a burger full of cabbage or a mixture of cabbage and lettuce. If they run out of fries, they then serve you their own version, which are much thicker than normal fries. I went there tonight and recieved a big mac which was full of cabbage, fries that were not fries and a coke that had been sitting there for only God knows how long because all the ice was melted. I went with my children 2 days ago for a cone, needed to use the restroom and found that I couldnt because they were busy tiling the restroom. They are trying to renovate and at the same time keep the place open, therefore the place is dirty, dusty and no airconditioning, to sum up the place is a pathetic excuse for a mcdonalds and I am totally sick of putting up with it. I have complained many times but it goes nowhere. Also twice now, I have been waiting in the drive through and have seen a particular staff member wiping his face with the serviettes and then leave them on the counter for the next person too unknowingly put them in someones food bag. I told them and they just looked at me, like there was nothing wrong and they pre-make so many burgers that then sit there for ages. Surely there is a time limit on how long food products can sit there. Anyway, this has been going on for so long now, that I as a consumer am sick and tired of it and want something done about it. This mcdonalds has to be one of the most pathetic mcdonalds that exists. Please do your job and do something about this or we the consumers will have to see where we can take our worries and believe me, there are many of us here that have had more than enough of this place. So, please, please help us make them abide by the standards that all franchises are suposed to abide by. I would appreciate a reply from you asap, letting me know what you are going to do. Thankyou for your time.

MACDONALDS in niagara falls, ny refuses to acknowledge the poor performance of their manager named nadjia. headquarers has refused to address this problem hich has been ongoing for abourt two months now. I get along famously with other members of her family, but this individual does not seem to appreciate my input about her performance, and this may be the reason for her incomprehensible behavior.

Recently the old McDonalds location in Mexico MO was closed and just a few feet away a brand new one opened. I had not had time to take my son to check out the new one (opened last fall). While out the other evening after a late school function, we decided to give it a try and check out the inside! Outside looks great, new and fresh and retro. Inside...still retro to an extent but HOLY COW! The place was absolutely filthy, dirty tables, food all over the floor, the drink station and ketchup dispenser were disgusting. There was obviously not a staffing issue, the young man that waited on us was very nice but the others working with him were standing around laughing and having a good time. Don't get me wrong, I'm all for work being a good time as well but when there are at best maybe 6 customers in the whole place and it is a brand new location and looks like a garbage dump...YUCK. Do any adults work there at all? Who is in charge? I had ordred my food for dine in but we left instead, leary of the food even then. This really wasn't what I had expected at all and when I said something to the kids standing around they said, Oh, OK, and just kept talking. Maybe the kid in making out with his girlfriend in the corner booth was the supervisor? Not something I need or want my 7 year old to witness as he eats his dinner in a "family" place. Don't think I'll be going back anytime soon, if at all!

I am a Disabled Navy Veteran and College graduate who finally got a 12 hr per week minimum wage job (after nearly 2 years of being unemployed)at McDonalds only to be given no (Zero) hours work over the past month. This, while the Manager (Black) has hired at least 4 new employees (black) and given them 20 hrs or more per week.
I need this job to keep from going into foreclosure on my home.
My unemployment was not due to lack of effort on my part. I applied to every available postion on the Internet as well as going through the Dept of Labor. No joy.

Please share your thoughts.

P.S. I have since launched a Webdesign business ]connection99.com and hope to have success soon. Please pass the word and maybe I'll be able to get through this B.S.

Went to McDonalds for lunch with my kids, sister, nieces and parents. When my dad and I were at the counter and my kids and nieces were sitting at a table, seven middle school girls went up to my kids and dumped their trash on our table. My oldest daughter (17 years old) got up and took the trash back to the bullies but the group just laughed at her. Then, the group of girls started talking loudly about their experiences getting drunk, having sex and using drugs. Every other word was a swear word, so my sister told them to stop. They continued to mock and laugh at my sister (40 years old). By the time I got to the table, those girls shaped-up; I am twice their size and a high school teacher, so I got the look. What is up with these young kids? Do their mommas know what they are doing? I'm sure them mommas would be upset if they heard what was coming out of the mouths of their girls. Really makes me sick to see healthy, could be smart, kids act so disturbed and so rude to others; what's the next step for them, physical assault? I complained to McDonalds management and was told that they have problems with those girls all the time. Why are you still serving them? You will lose a lot of customers that way, not to mention the potential law-suit you could face; wake-up McDonalds; Refuse Service! And if you know this group of middle school girls in Lodi, do something about it Lodi, before they end up in real trouble; it's your community.

1. Went to McDonalds' at Wal-Mart in Mount Pearl, NL (Merchant Dr)

2. Decided to do the customer survey on line

3. When I did I could not see any of the numbers that I needed to put into the computer, because of the grease on the recepit.

4. Was upset because I could not complete because the number were wore off from the grease. My children love McDonalds, so I thought that
I would enter the survey to see if I could win the weekly prize.

5. Would like to suggest to McDonald that if you want people to take part in your surveys, please make sure that the paper that you print the recipt on does not take the numbers off when they come in contact with grease.

6. I trust that I wil be hearing from you soon

Worked in this hellhole during the summer of 2009. Worst decision of my life. I always thought this particular McDonald's made especially good food, so maybe they would provide a positive work atmosphere.

I don't think "positive" is in these people's vocabulary. Actually, calling them "people" would be a compliment. These subhuman beasts, likely denizens of the ninth circle of hell, prey upon the souls of their "Team Member" underlings. Whoever had the nerve to call the cashiers, drive-through runners, and deep-frier operators a member of a "Team" probably has a brain disorder. The only "Team" in McDonald's is comprised of the hellspawn managers. On my second day of training, a shift manager named Robin told me to "pick up those [expletive]ing fries." What a lovely team atmosphere! You can cut the love here with a knife! Oh wait, that's not love, that's oppression.

Then there was Tina. Oh man. Whenever I set foot in that door to work and saw Tina bossing people around I knew it was going to be a rotten day. Ugh. Evil incarnate. Harpy queen. [censor]atron 9000. Call her the nastiest name you can think of, and you're nowhere NEAR the evil this woman exhibits on a secondly basis. From flipping off her own kids to insulting new workers, this lady a living, breathing reason to call in sick. To top it all off, she looked kind of like the girl I liked in high school (who, looking back, was also a [censor]atron 9000), but aged roughly 600 years.

Then there was Shelley. I can't tell for the LIFE of me what gender he/she was. Sounded like a guy, looked like a guy, was referred to as a "she." Questionable gender aside, he/she/it was one of the nicer managers.

The only nice people there were the Mexicans. Anyone who claims to hate Mexicans needs to meet the ones here. They were laid back and generally friendly. If the Mexicans at the other McDonalds' across the nation are anything like these guys, I demand a promotion campaign.

In short: PLEASE STAY AWAY. Good food, but these horrible managers do not deserve your money and CERTAINLY don't deserve the work of those looking for a productive environment to earn some cash in.

My team ordered foods from McDonald's (Bel-Air, Makati) 11:15pm. They are supposed to deliver it 30-45 minutes to our office which is just a block away. Our break schedule is 1:00am but the foods were not yet delivered and me and my teammates are already starving extending our break. We cancelled our order instead. They did not even apologize. What a BS! We ate around 1:45am. McDonald's really pisses us off. This is the first time we ordered something we did not get. We will order pizza and other foods not from McDonald's anymore.

I went to the mcdonalds on11055 burbank blvd north hollywood ca and what i saw was disgusting two employees having sex right there in front of the register this was at 1;00 am and the worst part was that they did no even care about taking care of the drive thru customers, i will never go back there and i will do whatever i can to report this two employeesto who ever care doing something about this, , by the way it was on june the 13th 2010 at 1:03 am.

minchinbury 24hr mcdonalds would not serve me because i was on my 'mountain bike' in the drive through...
renovations are goin on in the main walk-in entrance & there are signs saying use drive though, so i got in line with the other cars & when i got to the speaker it was just scilence for 5MINS! with a big line and people beeping so i went to the window and the girl said "i just gotta see if i can serve you because ur on a bike", then the girl proceeds to take orders from the cars behind me then tells me to move out of the way... so i left..

IM SO F*****G ANGRY -------- IS THIS HOW ALL CYCLISTS ARE TREATED?

I have 4 grandchildren staying with me for the summer and for the last three days we took the bus to visit McDonald's at Walmart. Location Charleston & Arville, Las Vegas Nv. Everyday ( for three days in a row )we have been told the ice cream machine was busted. They have to order the part we were told evry day. Today my 7 year old grandaughter told William who was only to anxious to be rude to get her out of the way and get to the next customer got put in his place by a 7 year old. She told him why don't you just Fed Ex or UPS it overnight then you wouldn't be so mad to people who ask for ice cream. Not an apology or I'm sorry little girl just plain rude and nasty next please. The customers in line were saying "you tell him sweetie". Me I felt like just jerking this William jerk over the counter but why when a seven year old can do it for me with just words.

With everything that's going on in the world, this may seem very trivial...but...Yesterday my family went through the drive thru of the Port Macquarie (Highway) Maccas where we waited our turn and ordered and paid for our meals. We arrived at the last window to collect our food and waited patiently. My husband was passed a tray of drinks and a bag of food. Whilst waiting for the kids "happy meals" I decided the check the contents of the bag...to my dismay (after spending $30), not only was a burger and fries missing, but the hamburger in the bag was sideways (with the lid opening to the bottom of the bag) with most of the contents of the burger in the bottom of the bag (it was a sloppy shrek burger). I immediately showed this to the employee who passed us the food. I diplomatically and calmly advised that I was not going to accept food in this condition and that there appeared to be food missing. My husband confirmed this and the employee then became irate and insisted that "she" packed the bag herself and she was 1000% sure that the food was packaged correctly and she dismissed us. We then pointed out that some food was missing and this angered her even more, she became abusive. After much arguing (we knew what we ordered) it was discovered that the employee who had taken the order had forgotten to add the burger and fries to one of the meal deals (he charged us for the drink only). Fair enough - My husband was annoyed at her tone and attitude and asked to speak to the Manager. This employee then stated that she was the Manager therefore it was pointless continuing this conversation. We were then told to move our car because another car was waiting behind us. We moved to the waiting bay and I watched as the "Manager" literally flew out of the buildings' side door to our car to confront us. After being belittled and made a spectical of in public, we were accused of trying to get "free food". She eventually (and spitefully) offered to replace the messed up burger - which we DECLINED. SHAME ON YOU! You frightened our children with your ranting and raving, you shouldnt be in a Managerial position - Dont Maccas have customer service training anymore? All you had to do was politely and calmly offer to fix our order - mistakes happen, we're reasonable people - obviously you are not... and I find it hard to believe that Maccas dont offer a complaints department...

Serving RAW hamburgers.

Called & asked for manager = disconnected.

Submitted feedback through corporate website.

there is a new person at this store and i feel like he has been giving me a hard time i didn't get to talk to management after he fired after i complained to him personally about the feel he has been treating me kenneth has been staring at me and i told him i don't like it when people just stand there and watch me and 2nd off i didn't feel it was approitate for him to make a rude comment and laugh at me after i complained my finger was numb after i 3rd degree burnt it and when confronted about it he denied it asked me what he said no appoligee and fired also i had spent my own money to get to store on time because i missed bus and thats the thanks i get for showing up every day on time and i also had a cold which was affecting my hearing and i tried to explain to him about it and the person above him didn't speak to me after so i could not complain about him giving me a hard time and that i felt like he had picked me out and just wanted to pick on me

For non-university education purpose who came to Japan (including courses in language school), their visa merely allow them to work for only 4 hours. For part timers, most of times they will ask enlister's visa type at the beginning. If your visa only has 4 hours limitation, you're screwed. No matter how good you are, all of your preparation in vain. They will say they already have much enough such kind of guys working there, will not hire any more. In fact, there's no such kind of people working there. I can show one of those proves how they rejecting people. One of my mates applied the job. At the part of phone interview, already asked about his visa, but still passed. Then he attended face-to-face interview. Everything goes smooth and ready to sign the contract. The manager just brings it out but suddenly asks him about the visa again. He just said truly that he only want/capable working 4 hours. Then nasty thing happened. The manager just brings back the contract and asking my mate to leave.

My mate did nothing wrong but screwed by his visa. Since Japanese government issued such visa, it means he is legal to work. If the working limitation could not meet McDonaldss requirement, they better not hiring. If a Japanese local enterprise, then there's nothing to blame, they can play others low because every foreigner just aliens to them. But for an international enterprise such like McDonalds, such thing happened just give another impression to peoples. McDonalds not only provide junk foods, but also have discrimination issues.