Complaint Rating:

My spouse decided to stop at the McDonalds on Broadway and Granville Street in Vancouver, BC tonight to grab us something to eat. With it being rainy and all you dont really feel like cooking. So she asked what I would like and I told her that I would like a Big Mac with a large fries and a coke to drink. We're in to playing the whole monopoly thing. I was on the phone with her when she went up to order as she was making sure she got the order right. Right after she ordered my Big Mac the server told her that the McDonalds was out of meat. HOW CAN YOU BE OUT OF MEAT?! so we discussed for a minute what we would like and both decided on the McGrill or whatever its called. By this time i was a little peeved. How can a fast food restaurant be out of meat? Shouldnt they be prepared for something like this? So my spouse ordered the McGrill for us, and as she was ordering I was hollaring out that they should serve it to me in a Big Mac box so that I can get my pieces. no chance of that. if we wanted chicken then we would have to wait close to ten mins. We decided to not eat at mcdonalds after that because there were busses that had to be caught and the rain was coming down harder. How the hell can mcdonalds be so unprepared? If they're such a big franchise serving over a million people a day how do they run out what they are supposed to be serving?

oh and to boot, the website doesnt even offer an email address that you can send complaints in to. There's no way that we can tell them to better their service or anything like that.