McDonalds Complaints & Reviews - No food and no money

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McDonalds

Posted: 2010-01-05 by

Keinz

No food and no money

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Company information:
McDonalds
United States

After waiting, I finally placed my order (2 snack wraps and a large Coke), pulled up, paid and pulled up to the second window. Waited several minutes, then was told to move forward, that they would bring me the wraps. I waited several minutes, watching several cars behind me place their order, get it and leave. Finally, I backed up to the window and asked for my money back. I waited several more minutes. They refused to give me my money or my food. (I assure you, I never so much as raised my voice.) After waiting a total of 20 minutes with no food and no money, I had to leave.

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United States

Fast Food Restaurants

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29th of May, 2010 by

WatcherinLouisiana

0 Votes

I just got back from McDonalds. After waiting for 10 minutes in the drive thru, I was handed a bag with my food, but was still waiting on my drink. I was asked to pull forward to wait on my drink. Of course, I told them to just go over to the other drink machine to get me a coke, but they refused. Then, the manager/owner told me to pull forward or he would call the sheriff's department and have me arrested since it was costing him $130 an hour for me to block his drive thru. I said he should either give me a drink or give me a refund. I was refused the refund, but while he was calling the sheriff, they handed me my drink. This is so ridiculous, but as I was pulling off, the manager/owner told me he was taking my license plate number to make his report to the Sheriff's office. I live in Haughton, La., and there is only one McDonald's there, so if you are wise, go across the street to the Sonic. I'm going to file a formal complaint with the McDonald's corporation against this location.