McDonald's reviews and complaints 1
View all 2864 complaintsMcDonald's - por service, wrong orders, old & cold food
I went to mcdonald's today 1/16/09 at 12:47 p. M located at 101 w. Lerdo hwy shafter, ca 93263 store#15755 and I ordered a meal from drive thru. It took me 15 minutes to get my food. There was only one car in front of me.. When I got and got everything out of the bag I saw a totally different order.. They did not give me what I ordered. The burger was old and the fries were old and cold.. This is not the first time this happens to me. I think mcdonalds should hire more responsible people instead of irresponsible high school teenagers that play around and not take their job seriously..
The complaint has been investigated and resolved to the customer’s satisfaction.
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When I attended MacDonald Restaurant at 6:10 am on Thursday 08th of December, 2011 at 375-377 George street, Sydney NSW 2000, The duty manager, who provided me absolutely bad service to me, I knew under the policy, no FREE tea or coffee will be provided under the VIP card, but he got no comparison, he got no smile and refused to provide the name as this duty manager knew I am going to compliant for his attitude. I am so lucky to know this duty manager from other staff. His name is Hank (If I am not spelling wrong). He did not say this is the policy at the beginning & asked me to wait for more than 15 minutes aside until I've to disturb him & he said that. He said I am not serving you anymore & his voice is getting loud. I have never seen any MacDonald Restaurant staff like him, he is so rude to me, even the policy is right for MacDonald Restaurant. Please provide any result or I'll any further to Fair Trading. My email address is : jeffchanno1@hotmail.com