McDonald's
reviews and complaints

I recently received an email that stated McDonald says that there is not enough beef in the United States to supply McDs, so they are looking at different
countries to help with the demand ... South America, where there is not FDA. Keep your eyes and hears open.

On dec 31, 2017 at 4:58pm, I purchased $18.80 for food. I paid with a us $20.00 bill. I received change back for a canadaian $20.00 bill. When I question the manager, he said the exchange rate wasn't entered in their system. Their was another total above the $18.80 of $15. Xx.
When iquestioned him about that he didn't know what it was.

I find this quite unacceptable and I would like this problem addressed asap. (Exchange refund)

Sincerely,
Don kline sr.

when i use to work at this mcdonalds my store manager(vanessa)would yell at me all the time.i would ask a question and she would literally yell at me.then she would degrade her managers right in front of other employees and customers..she says she wants to be the number one store, but she treats her coworkers like ###..she is even threatening a manager about his job, personal life, hours..she should not be allowed to treat people this way..this manager worked all day and never got a lunch break or any kind of break at that..with his condition he has to have something to eat.he thought he was going to pass out at this mcdonald..then it would of been a law suit..why is the owner or corp. not doing anything about this..they have it all on video tape, isnt that good enough..hello wake up..one of your own is being mistreated and abused..someone needs to do something about this problem..why is this being ignored..she has put alot of employees under alot of distressed...this is at the location in the wallmart in porter ...someone needs to fix this problem asap...

Subject: Complaint
Restaurant: McDonald
Location: Egypt
Branch: Talaat Harb, Cairo, Egypt
Date: July 29, 2017-07-29
Time: 20:45

Dear sir,
This complain for a bad attitude from both of the cashier and branch Manager (Mr. Zain ibrahim) both were without a name tag
My name is Amr I work as a Quality consultant in ministry of trade and Industry in Egypt
First of all I would like to say I like McDonald very much since it was open in Egypt since 1994 and I am sorry because of my complaint

While I was walking with 3 of my friends we entered into McDonald, they sat inside and I went to ask the cashier to have 4 ice cream "Sunday" I paid the money ..22 Egyptian pound (almost 4 $) I found the cashier was giving me tissues and spoon without a tray
I told him please could you put the tissue and spoons on a tray, , he told me no you can take it away
I surprised what is that, I told him my friends were sitting there, then the cashier asked the restaurant manager he was without a name tag .. I asked him about his name he said my name is ( Mr. Zain Ibrahim) he refused also and said you can take it away with a very bad attitude he and the cashier
I surprised once again and told him I am every day come to McDonald and I have never seen this before
He (the manager) told me I am the branch manager and I am telling you that its not possible then I thanked him and asked for my money
After that I called mcdonald 19991 to complain
And I talked to a supervisor in the call center his name is (Mr. Ahmed Shawky) and I told him everything then he replied we will feed you back after 24 hours
Then :
I received a call from another one, he said that the branch manager said I told him so because there was no place !
Me and my friends were sitting inside so he was a liar
So no action have been taken which is Customer Dissatisfaction
This is the story
Sorry for writing too long

Your feed back is highly needed

Thanks and Regards

Amr Haroun
Quality Consultant
Ministry of Trade and Industry
Amr.haroun@mti.gov.eg
[protected]

after reading ... all the msg's ...i'm still confused, why did you eat at mcdonalds ?... it's not real food ... i'm sure god will say "it's ok, you didn't eat real food" ... hehehehe

You'd still know what a veggie burger tastes and feels like and know what you were eating wasn't that... McDonald's isn't going to do anything about this, they make mistakes everyday. Everyone has to check their order before they leave or eat it to make sure it's right. Kind of funny how you can't eat meat but swearing is ok...

I wasn't even aware they sold veggie burgers in the US, let alone Canada.

Why didn't you check it before you ate it if your beliefs are so strong? I eat both veggie and beef burgers and they smell/look/taste different, I'm not sure how you couldn't tell the difference.

Why not call the head corporation and let them know what's going on. Just because she yells at other employees and just because there are videos doesn't necessarily mean that the head guys know what's going on. Has anyone complained about her?

How much do you weigh, if you are that familiar with what happens at this fast food joint?

At least you got your food..

Because when I think of McDonalds, I think of great customer service!

So you want everyone to kiss your ### because you have arrrrrrrrivveddddddddd?

not 96!
86

www.stardoll.com/allison386

most likely no.///www.stardoll.com/allison396

yes! go there again!

Hey here is an idea, STOP GETTING FAT AND DO NOT EAT FAST FOOD ANYMORE? lol... (NO I DO NOT WORK FOR ANY FAST FOOD RESTAURANT)... It is just funny, that you have to come online and humiliate your self talking about your 20 times that you have been to McD's this past week, and they are serving your food wrong. GO TO A NORMAL RESTAURANT EAT A SALAD? Oh, ya and TIP your waiter, CHEAPO

I had to comment further. Mc Donalds does not make ANY money by not withholding federal taxes! They don't keep any money! You actually get the money, when they don't withhold taxes then you have more on your paycheck! When they withhold taxes they have to send it into the IRS. Complaining to the IRS will get you laughed at! Every business in the United States HAS to follow the TAX LAWS! It is illegal to do otherwise. You, as the employee, are responsible as to know what is on your paystub and to act accordingly! Blaming the company is foolish!

Companies have to take out taxes according to the tax laws, in effect last year! Laws have changed for 2011. Taxes are taken out according to how much you make. The amount taken out was reduced as part of the recovery stimulus. In other words, instead of paying money to the government each paycheck, you instead was able to keep it, but because of that, if you did make too much throughout the year, you were responsible to pay your share of the taxes. Considering that you did not have any money withheld, tells me that you may be able to claim some credits to reduce your tax liability. Also, you are eligible for the "make work pay" credit which is $400.00, so that will reduce your tax liability by that amount at least. I believe that the stimulus ended, so now you should be paying in the normal amount, which is what you are seeing on your current paystubs. In order to avoid having to pay in and to recieve a refund you should change your filing status or have some additional amounts taken out. It is not the companies fault! They have to follow the law!

If your pay rate didn't change, didn't you notice extra money in your pay check caused by them not taking out federal taxes? Just saying...

if you want, you can grow a pair of balls and tell them you didn't get the food you ordered, give that specific McDonalds time to improve itself, nothing is perfect at first and i seriously doubt its going to be up to your standards at a constant, but they send people over to see how the store is doing, if they see that there is a problem then they will fix it...it the mean time why dont you file a complaint or something? Make some calls, send some emails, or something...if it bugs you that much then you would take the initiative to try and make a difference right?

the spatula should have been washed and sanitized at the very least.

Our friends and our family visited at McDonals on the corner of Londsdale & Swantone street in Melbourne. We all were horrified by the shift manager at that time ( between 8:30 and 9:30pm on 7 April 2013 ).
- My 3 years old boy urgently needed to go to toilet but toilet door was locked so I asked some staffs to use the toilet. They said it was blocked so couldn't use it so I asked them where the nearest toilet is. They said they don't know so I requested to use a staff toilet because my boy is too young to hold on longer but they didn't care about what I said. Finally I asked an empty cup to use for his pee. My son and I went behind rubbish bin on the corner of the store and he did wee in the cup. But the shift manager approached to me and shouted she would call the Police with threatening voice and facial expression, I was shocked and threatened by her. If it was against their health & safety policy, Okay I would accept and apologize. But I couldn't understand her attitude and the way of her speaking.
- My friends ordered three hazel nut lattes, one Chai tea, one ice cream and three cheese cakes. A few minutes later the cashier said hazel nut lattes were not available so my friend changed to three vanilla latte instead. But some of our group said vanilla latte was too sweet so my friend tried to change order but the shift manager of the store had already started making our coffee. We said that's okay. The shocking thing happened at that time. The shift manager was complaining and showed us her bad feeling while we were discussing & changing our coffee. Even she used some curse words in quite tone, we can't hear them but we could see her mouse. We were sitting next to coffee machine at the store. We could see and hear clearly.
- One of my friends accidentally spilled a cup of coffee while we were waiting our order. We asked the staff to clean up the floor because we had 2 little kids and our table was near the entrance door. We thought it was a bit dangerous situation but they said "That's Okay, LEAVE IT THERE" so we wiped the floor by ourselves and cleaned the table by ourselves. Even one of staff did not come to us for cleaning while we were staying there.
- We was waiting our cakes more than 20 minutes, but they did not serve them so one of my friends talked to the shift manager about their order mistakes. But the shift manager said she couldn't understand our English and started to argue with my friend. My friend was over 55 years old and has been living here more than 25years as an Australian Citizen but the shift manager shouted at my friend to SHOW HER MY FRIEND'S PASSPORT AND GO BACK TO OUR COUNTRY. Even more she said they would call the Police.
What a shocking experience! I never had this kind of insulting situation especially in service place in my life. I couldn't sleep if I am thinking this incident. Please tell me what should I do for this rude service of McDonals.

I went into McDonalds on Tampa Road, Oldmar Florida to make a small order. Because the drive through was so packed, after making my order it and waiting for over 15 minutes, I couldn't leave because the cars were so closely packed. When I finally go two cars from the window, I figured that I had already wasted so much time, I should wait a few minutes longer. THe total order time at this fast food restaurant was over 30 minutes (I am NOT exaggerating!) When I got to the service window, the clerk had no idea of what I had ordered, and it took another 5 minutes to get my food. When she handed me me food, the bag fell on the ground. When I bent down to retrieve it, I cut my left middle finger on a piece of sharp metal and bleed for about 10 minutes. The only reaction to this by the clerk was a sigh and another sound that appeared to be "oohh".

Oddly, on the pick-up window was there announcement of a contest stating how many cars they wanted to pass in their drive through. This is really weird. Maybe I'll sue. I actually recorded part of the sequence with my cell phone. I don't want money, but, my god, it just seemed as nobody their cared - and that sort of activity should be punished.

every time I've purcahsed a salad with tomatoes in it, the tomatoes are terrible, mostly old almost spoiled, digusting taste... pretty bad you try eating healty all you get is poor quality products.

One day I was eating my kids meal and when I took a bite out of a nugget !I saw one or two hairs in the nugget!
Also the place is crawling with bugs and when I went to the couter I think I saw a cockroch crawl into the food
and the person cooking it DIDN'T EVEN CARE!So if your on my do not eat there

I do because I help them thank you very much! I also take care of my own vines in a vineyard thank you very much! I will enjoy

Why would you support a corporation like McDonalds? I cringe when I hear that name.

THEY SKIN AND DISMEMBER CONSCIOUS ANIMALS! Next time you take a bite of that hamburger...just remember where it came from. Bacon from pigs that can't turn around in their stalls, chickens locked in their cages living in their own feces...yes, take another bite. Enjoy!

yeah fatty, if you keep getting bad tomatoes then why keep ordering them?

I would stop ordering them if I were you. Anyways, why would you go to McDonalds when you're trying to eat healthy? I hope you put no dressing or croutons on your salad.

the cheeseburgers don't come with tomatoes--I know because I used to manage one.

i agree...

once i ordered for a cheeseburger and i forgot to tell them to not put tomatoes coz i dont eat them... when i got my burger i wanted to take the tomatoes off so i opened my burger and saw a dead fly on the cheese... didnt even bother to complain coz its too embarassing to start complaining with all these all people looking... so i just left...

got a friend who is working at mcdonalds at the delivery section... she answers the phone... she can see the cooking place whenever she pass by there to go to the phone and she can see the place is too dirty no one even bother to clean...

aaa anyway... they put water on their softdrinks so ask for "softdrinks-in-can" if possible...

Wrong country...
In Lenasia, South Africa it's called the Quarter Pound deluxe.

McFeast is Australia...
But, you knew this... You just wanted to say, "white creamy sauce..."
haha very funny... no, not really

Have you guys ever heard of tax ? :). Just cuz it says 5 dollar special or deal or what ever doesnt mean that they dont add tax. Idiots