Complaint Rating:

Company information:
Mc Donalds
United Kingdom

On the 22nd of June, my friend and I went to Mc Donalds in Ealing Broadway as we do twice a week and were enjoying our meals when I discovered a long thick black hair in my cheese burger. I went to the counter to show the staff, where I meet a lovely English/Irish lady who changed it no problem, as I couldn't face another burger. I said I would just take a small juice instead. She appoligised and everything was fine. Until a guy called Waqas interfered and started calling me a liar, he said you put that in yourself when I pointed to my hair (which is blonde ), and showed him my friend has light brown hair, he continued to say I put it there. As we are both teachers in the nearby college, we were very upset as there were some students there who wittnessed the whole event. This man should no longer be employed at your company, and should never beable to upset customers again.