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MbContact.com Complaints - Fraud & scam

Review all MbContact.com complaints

MbContact.com
Posted: 2008-06-30 by Don [send email]
Fraud & scam
Complaint Rating: 100 % with 14 votes
Company information:
MbContact.com
United States
Phone: 1-866-903-4555
www.mbcontact.com

Ordered 8.1 update for Adobe Acrobat Reader from Adobe website which proved incompatible with my operating system. Cost $66.74. Adobe has no record of my purchase. Order confirmation received from mbcontact.com, not Adobe.

Seems that Adobe website has been compromised by mbcontact.com. Incompatible software caused dysfunction of my PC. 30 June 2008.
Comments United States Software & Games
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More MbContact.com complaints
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MbContact.com - spybot scam
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MbContact.com - just fanished of screen
MbContact.com - Fraudulent Representation
MbContact.com - wrong advertising
MbContact.com - claims to provide AVG software updates. Provided with trojans and worms included in installation. Non-AVG software.
MbContact.com - Fraud

Comments

97 days ago by Brian [send email]
I fell for this as well. Their advertisement was the top of the page as a sponsored link in Google and I clicked on it. I thought it was really strange that there was no free option. I was offered three years for $12.97 each, was billed in excess of $64. I did not complete the sale through verified by visa but it sure looked like the charge might have gone through. I will dispute this on my CC bill.
92 days ago by Suzanne Trett [send email]
i have had money taken from my bank account and have never bought anything from you
91 days ago by Graham Coulter [send email]
I believed I was purchasing Nero 8.2.8 and paid US$68 via MBContact.com. When I looked for serial number at my E-mail address to unlock this software it is not there. I have been scammed and feel really disappointed. I will let everyone I know via ghroup E-mails not to use this service
89 days ago by Steve [send email]
I also thought that I was purchasing Nero 8.2 and was charged USD 38.91 by MBContact on my credit card. I was provided with a user name and password but no serial number to activate the software. The user name and password word was not for the Nero software or any software, it was for access to a website that provides informational links to software, so does Google FOR FREE. I agree with the others that this site is misleading and falsely advertised.

But, I contacted my credit card company immediately and filed a complaint and I contacted MBContact as well to discontinue my 3 year service. (All within 2 hours of signing up) I have already recieved an email from MBContact stating that I will be refunded my $38.91. But I intend to follow up on it. TO ALL OF YOU THAT ALSO FELL FOR THIS... CALL YOUR CREDIT CARD COMPANY and CALL MBCONTACT AT 1-866-903-4555 IMMEDIATELY. GOOD LUCK TO ALL OF YOU!
87 days ago by Milowski [send email]
Hello
I have had money taken from my bank account and I have never bought anything from you
11 Jul 08 57.88 USD @ 1.934 =29.92

Please reply

Thanks

Erik
87 days ago by Esther Ayers [send email]
I also purchased Nero 8.2 and was chargd $68 for three years and no serial number to activate the program IT IS A SCAM, everyone BEWARE
81 days ago by Thomas [send email]
Yes, I also responded to a Google Earth 4.3 download and, of course, it didn't work and found that one could write to Panama or call the Netherlands with any questions or complaints. It is an obvious scam and I wonder that they are still operating on the internet...who is their provider and what is Google doing about this? In any event, I have contacted Bank of America and contested the business.
70 days ago by Jacqueline [send email]
i have paid you already ian still domt have you . please explain
70 days ago by Cheryl [send email]
MBCONTACT I clicked on their website but I though I was getting an itunes membership. They charged me twice for the same thing. When I tried phoning to get a credit from their customer service but was in some foreign country. I could not hear them properly they did not speak English well at all and they did not understand English very well and couldn't hear me properly they was a delay in my voice as well. I was so frustrated I asked for the manager but had an even worse experience with her. Terrible customer service...the worst I have ever experienced!!!

What service does this company actually provide to anyone?

Never again!
63 days ago by Courtney Chell [send email]
Beware of anything that says Mbcontact. It's a scam. I tried to buy an Ares membership that was for 12.67, and they charged my card 68.78.

Here's how you know it's fraudulent. I called them and they already knew I wanted a refund without me saying anything. They acted like they refunded my card when they didn't. I called back again and they were like, "yes, your card has been charged". When I asked about my refund, they said, "Oh, let me do that for you now. " They didn't do it the last time and they weren't going to do it the second time. They were pretending.

They aren't going to give your money back. Go to your bank and report it. This all happened to me within an hour and in five days my bank is putting my money back. Besides this, close your card, they have your information you know.

People that do what they do are low. Others in the world have to work hard for their money and most of us are struggling as it is. Don't let those lazy low lifes get away with stealing your money. Get it back.
59 days ago by Martyn Etheridge [send email]
Yes, really wish i'd seen this earlier, purchased a pdf converter file...no link from the wbsite or from the email I received...scammers!!!
55 days ago by Yordan [send email]
I was looking for Olympic games online tv and I find this mbcontact and they tax me 54 US dollars, now I have no access to the site I subscribe to.

How to take my money back
41 days ago by Peter Krusts [send email]
i made a purchase from mbcontact for a download of nero to burn cds and it never showed up on my computer
40 days ago by Tom Stannett [send email]
14 Aug 2008 Did Google search about Nero.com software
15 Aug 2008 Received email that just said Nero8.
I opened message and clicked link and Nero.com home page appeared so clicked downloads and was offered 1, 2 or 3 years membership to Nero site with reference to burning, making copies etc of CD and DVD. I made one years purchase for UKP15.24. I was sent user-name and password so clicked on site and wow, I was offered a free download of Nero8 but as I had no serial number I could not even get this.
I have been in touch with www.nero.com and their legal side are dealing with the matter. I also contacted my bank and I have forwarded all correspondence to be investigated. I did however notice whilst printing copies of the bogus Nero homepage there was a tiny disclaimer printed at the bottom of the page.Trouble was that it was printed in a similar grey to the grey back ground that it was printed on and I only noticed it when it was on the white paper. I too was also billed by MBcontacts Netherlands. One thing as a goodwill gesture Nero.co have given me a 30% discount on their Nero 8 software and told me to only deal with them at www.nero.com
Just hope that you all get refunds.
Tom (UK)
40 days ago by Tom Stannett [send email]
Have emailed Nero.com at the legal@nero.com to tell them that I'm not the first or last person to be robbed of my hard earned cash and told them about http://www.complaintsboard.com/complaints/mbcontactcom-c76612.html
Thanks to every one who posted complaints on your site as it a great help to put a stop to this continuing fraud.
Cheers
Tom(UK)
23 days ago by W P G [send email]
I also have been duped it seems re a add for Google Earth can any thing be done about it W P G Ireland

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