Maytag review: won't clean dishes! 359

I have had nothing but misery with this piece of chunk>>>as far as I am concerned its a DISPOSABLE piece of garbage !
Within 6 mts I needed repair service after numberous calls about being extremely noisy !
Back twice... before finally REPLACING MOTOR ! (Not sure on the price for this, as was under warrenty) !
Fine for about 6 mts before doing the same thing again>>>spent another year with extreme noise and not washing properly !

Finally back to REPLACE ANOTHER MOTOR !
Motor & pump assembly
Motor Assy
Impeller wash Assy
Seal Kit Metal Cho>>>>For a Grand Total of $539.96
(This is still under warrenty>as I paid the extra for extended warrenty) !

About 4 mths ago>every green light on the control panel started flashing and the door handle broke ! Called once again for service and he came and told me that its a piece of chunk and not worth fixing anymore. Of course this cost me $75 (since I now no longer have any kind of warrenty) to be told something that I already knew !
This dishwasher was only used 8mts of the year as we move to our cottage the
other mts !
I have constantly called Maytag and Sears Corporate Office>to which niether would do anything about this. Oh...sorry>Sears has offered a $50 gift card for all my misery>>which is nothing but an insult !
Also BUYER BEWARE>>>supposingly Maytag has been bought out by WHIRLPOOL !
I will never again buy another Maytag appliance or better yet>>another appliance of any kind from SEARS !

Wow! We thought we were the only ones with this problem- at first we thought the film and build-up was because our water is so hard, now we can't figure out where the filter is to clean it up and I've looked everywhere online for a manual and the maytag service sites want to charge me for an answer! Boo hiss Maytag!

We bought the same dishwasher. It is far from quiet! We rinse off dishes before loading and they actually come out dirtier than when we loaded them. There is all kinds of sediment on the inside of the glasses, along with a milky film. Also, the plates and silverware are discusting! I end up rerunning the dishwasher and it still is not clean. Finally, out of fustration I hand wash all the dishes. That is what I have been doing... washing by hand. At least I know they are clean. If a class action suit is in the works count us in!

same as everyone else, dirty dishes, broken latch etc. Has anyone determined if a class action suit is in the works. 6 pages of common complaints has to show crappy machines. Installed into our new home in 2003. Cannot use 3rd rack if we want the dishes clean above them. POS

I bought this same dishwasher 3 months ago, we are in the middle of a remodel. When the dishwasher was installed and powered up the first time, nothing but blinking lights on the control panel. I called for service, and the tech I spoke with told me it was probably the circuit board. So, right out of the box, this machine will not work. I am considering asking the dealer for a replacement with a different brand.

We have had a Maytag Quiet Series 300 for about 5 years and we will never buy anything made by Maytag again. It does a poor job of washing dishes and has never dried them from day one. Its is definitly not quiet. The middle rack broke first and fell down under the weight of dishes and silverware only. The replacement parts don't last long either. Multiple plastic pieces from wheels to foldable rack holders/supports have broken or warped. We have had multiple dishwashers over the years and Maytag has been the worse by far.

I too have a Magtag quiet 300..I've put up with it since May 2006. It never has worked right. After every wash I have to handscrub the silverware because it has rust spots all over and the dishes are still wet with bits of food debris on everything and the bowls and cups have water and food flooding in them. Yesterday the water would not drain out, the dish soap sat in the dispenser the whole time and turned into a rock pile. I rewashed them 3 x's and had the same experience each time. My husband had to sock the water out with a wet-vac... Finally I handwashed everything...Its a $600 piece of junk...

Mine just blew up. I heard a loud bang while running the weekly auto clean cycle. I am glad we were home. We unplugged it. My husband has been saying for years I have to clean the dishes first, until recently, he has started to do dishes and has found that the dishes go in clean and come out caked with junk. I told him the dishwasher was junk and now he believes me. I also have Maytag washer that broke within the first year. I came home one day to my house flooded because the valve that shuts off hot water didnt shut off. The repairman fixed it and it has been fine since but I am unable to use some of the accessories so I can keep it running.I am ashamed to say I picked these appliances out and I hearby resign my post.

Pile of junk. Does not wash. Bits of food debris on everything. Buy a European model. America is a scam nation.

What a POS. There is no point in me saying EXACTLY what everyone else has said to many times.
Exact same issues. Home Cheapo and Playtag what a pair.

I've had mine for about 3-4 years now. Pretty much same as everybody else. Love the fact that I can take out a dozen cups and 10 of them have crap caked on the inside of them. Thing is loud and takes forever to clean. The only thing I found to help somewhat is to get those little Cascade washing cubes and run it on tough scrub. That seems to work about 50% of the time. Other than that, this thing is complete junk.

HORRIBLE DISHWASHER!

I so agree! We did get the repair man after I went thru the customer toture department. This was only a few weeks after I brought it home. I had pictures of a pot on the top that I removed still covered with WET sauce. I rinsed it in the sink for about 15 seconds and it was cleaner. Repair man said that he had more calls on this one than any others. Unfortunately it is a piece of junk and we are forced to wait until its death to get a new one. No more Maytag EVER and I tell everyone I know. The company doesn't care! Who owns them? China?

I too was brainwashed into thinking Maytag was a great product! This was the first and last Maytag product I will ever purchase. I bought mine from Sears 3 years ago but it hasnt worked in over a year. Mine also needs the control panel which we currently cant afford and dont agree that we should have to pay for. This is obviously a lemon! As far as a class action suit against Maytag I did a little research and found that they've been sued before and the consumer won. Probably contacting the law firm involved in the last law suit would be a place to start...as they know the ins and outs... Im in as well gailforce1@comcast.net

F Y I Found this info by searching "maytag neptune class action lawsuit"

The Philadelphia-based law firm of Sheller Ludwig & Badey and the Ambler, PA-based law firm of Kimmel & Silverman, were among several firms that have resolved a class action law suit against the Maytag Corporation, alleging odor, mold and mildew problems with Maytag Neptune Wasters. More than two million consumers are included in the class, and may receive repair reimbursements, replacement costs up to $500, and/or washing machine purchase certificates up to $1000. Jonathan Shub of the Sheller firm served as one of three co-lead counsel in the Maytag case.

According to documents filed in the Circuit Court for the State of Illinois, many Maytag consumers have complained of their machine functioning improperly and clothing covered in mold, as a result of problems with the door latch, wax motor, motor control, and related circuit boards.

"The number of complaints coming in from across the nation to our firm was quite high, among the most we've ever received. It was clear that a number of problems needed to be addressed by Maytag. Thanks to all co-counsel and the relative speed with which Maytag responded, consumers were able to use the class action the way it was intended, for the benefit of all, more quickly, and at a significant reduced cost than if each consumer sued individually" according to Craig Thor Kimmel, Esq. for Kimmel & Silverman.

Maytag Quiet Series 300 saga!...I too bought this piece of a junk dishwasher, purchased 3 years ago from Sears. I've read all the other complains on this message board and I too have the same exact problems as everyone else. First to go break was the top rollers, second it was the brackets that hold the top rack, third door handle won't lock and eventually broke, message board doesn't work. Last but not least and most importantly, dishes came out dirty and of course we try to rinse them before loading them into the machine and it still was not 100% clean.

Now, the machine doesn't work, ? surprice, surprice. I'm done with Maytag!.

Is there any way to possibly... clean out the filter somewhere? Maybe, I don't know, it's just that... because the dishes WILL NOT get clean no matter what. Even if I re-do the cycle, I still end up having to scrub a few of them by hand. I've tried combining cascade with jet-dry even in the hopes that maybe double the power would... clean them at long last.

At the bottom, I've even tried pulling the bottom rack out and just cleaning along that...filter down there. Doesn't seem to be doing much as they still aren't getting all the way clean.

So much for dishwashers, back to scrubbing manually. :(

I also bought 300 series less then 2 MONTHS AGO control panel not working NO LIGHTS wish i read all these comment s before i bought it! A and E came out did nothing! i am returning it to home depot ASAP

I fully agree---this dishwasher was a waste of money. It doesn't clean well, doesn't dry and tines on the top and bottom rack have broken! And now the bottom of the door is splitting open. Every time the bottom rack rolls
in and out it pulls the piece of plastic open more. I have had this piece of junk for 2 years.

I WILL NEVER BUY ANOTHER MAYTAG! Can't afford to buy another dishwasher at this time.

The only thing I can use it for is a drying rack. I hand wash and then put the dishes into this so called dishwasher . Leave the racks pulled out and the door open so dishes can air dry overnight.

This might be your fix:

I just bought this washer used off of craigslist because our other 10 year old dishwasher wouldn't drain properly and like most I wish I would have looked this model up. Luckily I work on electronics and have a good understanding on how machines work and why they won't...but I am by no means a dishwasher repair man! The handle is easy to repair if you don't mind taking the front off of the dishwasher by removing several hexed screws on the inside of the door, mine broke on day one and I'm assuming the previous owner knew this and failed to mention it. I worked around a fix for mine and it's hard to explain but I'll try. I pulled the handle out since it was broke on the back in several places and if you look at the T shaped off-white bracket that contains the switches and latch you'll notice it is hinged at the bottom, pivot it on the hinge so the lock activates slightly...this will allow you to shut the door, it will latch enough to close tightly and latch enough so it will run. You should be able to open the washer without the using the handle to unlock it. I'll search for a new handle some day...but this works for us.

Now...
if your washer is filling and then runs quietly for about 20 seconds and then starts growling at you...it's because it is running low on water and the pump is complaining about it. My fix was the water valve from my plumbing to the dishwasher was not on fully. Apparently the water fill feature is on a timer and stops whether or not the washer is full of water which I find odd. There is a float in the bottom of your washer to your right hand side. This float activates a micro switch that stops the water...which could have been used to measure the water level for fill, instead this appears to be an overflow switch. So increase your water pressure! Check your valve, check for kinks in the line and then check the flow basket which is located at the back bottom of the washer off to your left. If you still can't get proper water pressure there is a trick. Start the rinse cycle, allow it to fill for about a minute, hit cancel twice so that it doesn't drain the water. Now start your washer with whatever mode you find the best and you'll have enough water that the water pump won't growl at you and your dishes should get cleaned.

Good luck

Hope his helps.

My Maytag Quiet Series 300 was in my home when I bought it. I agree with all of the previously mentioned issues regarding this washer. I usually hand wash my dishes before loading. So all the dishwasher does is heat and sanitize. I have to dry the dishes by hand once the whole cycle is finished becaused they are all wet.
Also, I have the "stainless steel" front surface which is a complete joke because it is streaked with rust stains. I have tried every product on the market to remove the stains and nothing works. This machine is a complete piece of garbage. If there is a class action suit, please count me in.

I shouldn't be so surprised after reading all these comments, that so many others are disappointed with the series 300. I bought this one 5 years ago ONLY because I had a Maytag for YEARS prior with no problems, and I liked the way the racks are designed. This new one is junk. It has never really gotten dishes clean like the old one, plus there are common equipment failures. My top rack also broke - the piece that holds the roller and the top rack in place broke and you can't just buy the little piece to fix it - you have to buy THE ENTIRE TOP RACK! And it's not cheap - about $150! What a scam! I rigged it to work with a nut and bolt and a couple washers. It doesn't "roll" but at least the top rack is held in place. Now the latch is flopping around like it's ready to fall off. To save wear and tear on the latch, I don't fully close the door when not in use. The latch WILL let go any day now and I'm not fixing it, I'm buying a new machine and it WON'T be a Maytag. This machine doesn't even get much use as there are only 2 of us in our household. I can only imagine how quickly this would have worn out if I used it daily.

Oh My God...if I had read these complaints I would not have bought my dishwasher. I too went to Home Depot and purchased this POS. I guess they had some kind of sales contest because the person helping me could not talk this thing up any more than he did. I hope he made his quota for the month with the sales. I would join a class action suit in a heart beat. I am looking now on buying a dishwasher form a manufacturer that does not have all of these problems.

I had the same problem with mine and just fixed it last night. The screen on the inlet side of the solenoid valve was clogged with dirt so there wasn't enough water going into the tub of the dishwasher. To find out if this is your problem, open the door of the dishwasher, take a butter knife and push it into the slot where the door latches with the dishwasher until the handle pops out like the door is closed. Now start the washer and watch the water come into the tub on the left hand side of the dishwasher. If it is just trickling out then you have a problem with your solenoid. Close the door and cancel the cycle. You will have to turn off the water and remove the solenoid from under the dishwasher and look at the screen if it isn't dirty then you will need to replace the solenoid. I hope this helps, there is so little out on the internet about these stupid dishwashers!

Your complaint really should be with the service company which is probably Sears/A&E. Contact Maytag and tell them you want a different servicer. I'm sure they have some independents in your area.

Agree 100%. We own a quiet 300, about 3 years. in the last year, it has stopped cleaning the top rack items. (should check the clooging mentioned) Unfortunately, the front panel has stopped working in last 2 days. It is a very thin touch panel, no buttons underneath I found out when I removed it. A replacement touchpad is $150. After reading this panel- I think it is better to haul it to the dump and replace it with a different manufacturer. I would join a class action in a minute. This is not what I would expect as a consumer for quality from "Maytag".

Just installed a 300 series dishwasher, timing the wash cycle - it is NOT quiet by any means. Purchased from Sears (which is certainly not the Sears my Grandparents raved about) these people are clueless about product. We are a little weary now that we have read these post and the fact that Sears mentioned this was the only one left in their entire inventory and did not know why. We convinced them to sell this floor model and a discount - They said this rig is about 1 -2 months old
and no more in stock? Hmmm, a bit nervous - May bite the bullet and go for the higher end Kenmore.

Stand by -

I noticed that the inside of the door needs to be cleaned (shouldn't this happen when the dishwasher cleans?) My door latch also is not disengaging so we can't open the door, it is like tug-a-war and I am afraid I will soon lose. Maybe there should be a recall on the latch at least.
nancylleb@hotmail.com

Well I guess I will chime in on the junk made by Maytag or is it Whirlpool now. Also have a few words for Home Depot, you need to quit selling Maytag trash. We purchased a maytag quiet series 300 a little over 2 years ago. The machine worked fine, it did seem to run long and according the manual a normal wash is 97-117 minutes, but at least my dishes were clean, pots included. But now I had to replace the handle, once I did that, the silly thing quick washing. It turns out that the motor and I hope it is the motor is shot. I got a low current error during the manual and field service tests. But what I find so very upsetting is that maytag has stopped every appliance dealer from carrying the manuals unless they are maytag certified. You can't find a service technical manual any where except from maytag. I have the skills to repair my own machines but I can't because maytag deemed it necessary to hide all its service manuals. I read some where where maytag is now owned by whirlpool and if so that would explain the trash being produced. Two stinking years and the motor is shot. There are only three people in our household and we didn't use the machine that often, once every 3-4 days.

I really wish there was a class action suit against them. Every where you turn you read the same problem with the same machine.

Wow. I thought I had bad luck. Same issues here with 300 series. Certainly a different company than past products. I know all these companies produce each other's products and jockey name badges like car manufacturers but gimme a break! I bought the Home Depot deal with the "super rebate" package 2 and half years ago (microwave, range, fridge and dishwasher).

ALL but one of the four products have had issues in this order: 1. Range is trash. No heat insulation. Nearly set cabinetry on fire, melted drawer edges. Permanent brown staining on door vent despite proper cleaning. Door has never fit properly. Red indicator lights flicker at will. 2. Fridge makes an INORDINATE amount of noise 24/7 from day one. Cosmetic bottom grill will not stay on. Door handles will not stay tight. 3. Dishwasher doesn't wash thoroughly regardless of detergent or settings. Washer was MISSING one of two assembly bolts that hold primary pump to bottom of machine!

Remarkably, the microwave, probably NOT made by any Maytag company hasn't had any issues yet. This is apparently typical of our Amerexican lack of quality. I just want to say that I have SOME notion of what appliances should be like, I have even installed my own in several house flips in the last few years. When I purchase my own appliances for my own house I will seek out NON - Amerexico-made products that will perform and last. Perhaps I'll pick made in Korea or China products next time but certainly no Amerexican brands made on this side of the world. What a shame.

Shame on "Maytag" sullying a once-great brand name. My Grandmother's 1975 Maytag Clothes washer and Gas dryer are still in service with normal maintenance at my sister's house...I wouldn't bet my life on ANY current "Maytag" product. Greedy, slimy ###. Love, NoMercy

Post Script - I DARE anyone from the Maytag organization to defend their junk. Go ahead...oh, nobody stepping forward? Hmmm... They must all be in the Amerexican Autonomous Zone where there is no accountability, pride of craftsmanship and design and certainly no other agenda other than to rip-off dumb Amerikan Konsumers.

I'M ABSOLUTELY IN ON A CLASS ACTION LAW SUIT

lets do it

I see this is an old post, but I, too, have had the control panel go out intermittently and lose function. Let's get together and sue these guys.

I have this same dishwasher. I doesn't clean any cups in the upper rack. Have to wash 2-3 times to get clean. And these are just cups. I don't know where all the crud is coming from. One of the arms on the upper rack broke so I can't fit cups in properly. Sometimes I can't get the dishwasher to close, something to do with the cleaning arms not fitting back in properly?. Had problems a while back with awful grinding, thankfully that went away on it's own. Kinda sad to have to replace a dishwasher less than 2 years old.
Who's filing the class action lawsuit?

So glad to read it's not me! The Maytag QS 300 is indeed a piece of junk, and the Maytag customer service reps act like they've never heard any of these complaints before! Bought the heap in 2006, have replaced the door latch assembly 4 times, replaced all wash arms (because Maytag and the service tech couldn't figure out why the dishes wouldn't clean), and just replaced the touch pad. Starting doing all repairs myself to save some cash.

I kept explaining to Maytag (on 6 occassions) that dirty water seems to be getting into the arms and clogging them, spraying dirty water on the dishes. But they just kept suggesting a technician look at it - of course they had no idea what was causing it after checking water pressure, water temperature, hose hook ups...etc.
The model is a lemon...will never buy a Maytag again. I'm following an earlier suggestion and replacing the Station D ports. Of course when loaded with dishes, the arms ususally miss the ports and no water comes thru arms at all - more dirty dishes! And I had to remove the 3rd rack - nothing got clean when it was in.
PIECE OF JUNK!

Well, I heard back from Maytag Customer service. Their advice is for me to contact a service technician. On the basis of everyone's comments here, I think I will save myself some time and money and just wait for the dishwasher to die completely. I am going to talk to the store that sold the dishwasher to us, and let them know how poorly Maytag is treating their customers.

Did someone suggest a lawsuit? Count me in, if it comes to fruition.

Wow - it is crazy to see all the same complaints! We got our Maytag Quiet Series 300 with our new house - It is horrible! I know the old homeowners knew about it, and an frustriated that they didn't tell us. Is does NOT clean dishes at all and now after 3 weeks of being in our new house the Start button quite working. I was going to call a repair man, but after reading this I am buying a new dishwasher this weekend!

We bought a Quiet Series 300 dishwasher 2.5 years ago. The controls stopped working two days ago. This morning our repairman told us it needs a new control and control panel -- parts and labor for which will cost $455.21! At that price, we're going to cut our losses and just replace it with a Bosch. On the worst day I ever have, I will never again buy a Maytag appliance.

I read through all the comments and decided to write Maytag because my problems were similar to those here. My letter was short:

"The dishwasher is no longer cleaning the dishes, in fact, some dishes come out dirtier than they went in. The dishwasher was purchased in 2007 and professionally installed in our newly built home.

I have visited some websites started by other consumers of this product and find that many have very similar problems. I would be disappointed in Maytag if I learned that they no longer produce and support quality products. I would also be very surprised if I learned that customer satisfaction was no longer part of the Maytag reputation.

I would like to know what can be done to restore my dishwasher to proper cleaning status."

I was sent an automated response that treated me as if I couldn't read a manual. Basically it was the troubleshooting section of the manual sent to me. I responded to every question and included the link for this discussion board. It will be interesting to see the quality of the next reply.

WOW While searching for yet another part for my Quiet Series 300 dishwasher found this site. Thought I had gotten the lemon; but, now know that the entire Quiet Series 300 are lemons.

I have had just about all of the problems previously reported and now I find out that there will be round 2, 3, and more with the same issue. Had 2 Whirlpools before with never a repair in 25+ years. With the Maytag QS300 have had to replace the piece that holds up the racks for plates. In attempting to get the part from customer service purchased three parts before getting the correct one. Second and third calls were because the first and second part did not arrive. With the third call I got a CS rep who cared about my problem and spent time finding the correct part. That part arrived promptly. Some time after that the two wrong parts arrived (they were not for my unit).

Have been suffering with a broke door latch for months being reluctant to order another part since my past experience.

Started the dishwasher last night, went outside, upon coming back in I had water all over my kitchen and it went down into the basement as well since the plumbing comes up under the unit. The float did not shut off the water upon filling. Just kept filling and creating a mess,

Can only put small things in front of the detergent dispenser or the detergent remains in the receptacle.

Dishes do not come out clean and I wash them before going into the dishwasher.

Takes forever to wash a load of dishes.

Tub has grime deposited in the door area when finished.

Does not dry dishes. I have to dry them by hand before returning the cupboards.

Cannot use third (bottom rack) because if I do the water doews not get to the middle rack to wash.

People who have had Maytag for years (daughter-in-law and her mother) can't believe the problems I am having--think I am just finnicky. Thanks guys for proving me right.

First and last Maytag product that will come into this household. Maytag should be ashamed. Is this what they did to make sure that the new Maytag repairman is NOT the loneliest repairman in the world. Come to think of it, it has been a long time since I have seen that ad. Must be too busy with repairs.

Regarding the quiet series 300...
My wheel hubs broke: I have found what I consider to be a better solution for the Maytag dishwasher wheel repair. It allows the wheels to spin.
I purchased 10ea 32x3/4" machine screws and 10 ea #10 zinc washers.
This is enough to replace all 5 wheel hubs.
I placed a washer in the cut out on the wheel(outer edge), put a screw through that with the head outward. I then placed a nut on the end of the screw and tightened until it was nearly flush with the shaft of the wheel. I placed the wheel on the rack and put another washer/ nut on the screw. When tightened, the 2 nuts compress on each other, allowing some wheel movement. The alignment from out to in is:
screw- washer- wheel- nut- rack- washer- nut
All for under $3.

next..the long arm that reaches to the back from under the top rack won't automatically go into the port in the back. I have to do it manually when running the DW

Good luck!