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Match.com Complaints - Unauthorized charges on my credit card

Review all Match.com complaints

Match.com

Posted: 2007-08-06 by Sasikumar Narayanan [send email]
Unauthorized charges on my credit card
Complaint Rating:  75 % with 4 votes
There were two unauthorized charges on my credit card from this company. One was for sign up to subscribe for match making and second one was the monthly recurring charge to keep up the account. Fortunately we caught it and told them to refund it. But they would not reveal who created the account and they sounded like this happens very common with their company.
Comments United States Unauthorized Charges
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Comments

195 days ago by Randy [send email]
This happened to me also. There are other blogs where this happened. It was hard to speak to someone about this at the company. They refunded my money minus a fee for an international charge because it was match.com international that charged my card. I also had to cancel my card and get another one.
174 days ago by Raman [send email]
This happened to me too, when my American Express got charged. I have never visited their website or signed for any offers. Not sure how they got my credit card information.
150 days ago by Stacey Waller [send email]
I also was billed for service I never signed up for on my Visa. I don't know how they got my info, because I never even visited their website!
76 days ago by Mery [send email]
This same thing just happened to me. 2 charges on my bank card which caused my account to be overdrawn. I need to wait until the transactions post in order to get anything resolved. I cannot believe that they can just get your information and charge you for something that you haven't even used! I've never even been to their website...!!! This is really aggravating me.

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