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so after getting charged a ungodly amount for two months i called and told them i was on a fixed income to quit taking this out of my account. instead of saying yes maam we can do that, she proceded to ask if every two months would be better . i told her to cancel it didnt want any thing else to come out of my account. well today i had 82.94 took out of my account, come on people what is up with this company. someone please help me. martha bobbitt. i need that money put back into my account. i need it. i told that lady that the day i called her. again my name is martha bobbitt, 252 northwind loop lexington, tn 38351 phone number is [protected]
Hi Martha,
We would like to apologize for any misunderstanding there may have been regarding the 30 day in home trial. Here at Luminess Air, we do believe in full disclosure of all Terms and Conditions and will not place an order unless Terms are agreed upon stating that you have read and understand. Terms are again sent in the email confirmation after order is placed and with the green packing list that comes with your Airbrush System. A Return Authorization Number is issued within 30 days for customers wanting to return the system. After 30 days, charges are proceeded to pay for the Airbrush System. Contacting Customer Service to receive information on the status of your account would be very helpful in resolving this matter for you. Customer Service may be reached at [protected] Monday-Friday 8:30am-5:30pm CST. Again, we do apologize for the misunderstanding and look forward to assisting you.