Menu
Marriott International Customer Service Phone, Email, Contacts

Marriott International
reviews & complaints

www.marriott.com
www.marriott.com

Learn how the rating is calculated

1.9 218 Reviews

Marriott International Complaints Summary

47 Resolved
171 Unresolved
Our verdict: When using services from Marriott International with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for Marriott International has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of Marriott International. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

Marriott International reviews & complaints 218

Sort by:

Newest Marriott International reviews & complaints

ComplaintsBoard
C
5:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Marriott International mistreated employee slavery is not over

My mother has worked in housekeeping for over 20 years and she has been treated like she does not exist and often times like she is trash. My mother currently works for Marriott Courtyard on Fort Lauderdale Beach in Florida. Her current housekeeping supervisor Delilah Joseph has been mistreating her employees, with verbally aggressive tones, not allowing my mother and her Co-workers to take lunch breaks in a 8-10 hour work day, and has been docking the housekeepers time when she feels they have not cleaned enough rooms in a sufficient enough time. I believe that these women are being mistreated and neglected for all the hard work that they do to make sure your customers are coming to a clean and well maintained hotel. Please address these issues because this is not the first complaint made against this woman and before I involve my attorneys.

Read full review of Marriott International
Hide full review
ComplaintsBoard
K
5:34 pm EDT

Marriott International they never care about their staff

Hi! My name is Katherine and work in Renaissance Beijing Wangfujing hotel. And my email is kat.[protected]@icloud.com. These day I got sick and I was apply 2 weeks for recover and my manager forced me quit! And this is not the first time! Before this they used many ways wanna me quit! They let us owe hotel three days just because they want whatever staff want work or off! And when I work over 8 hours they still want me continue night shift! I love Marriott but they made me disappointed very much! Then I will never work for Marriott!

Read full review of Marriott International
Hide full review
ComplaintsBoard
C
3:29 pm EST

Marriott International black workers being paid less than whites, or not at all

This hotel is a brand new property. It is under the general management of a michael mcfarland. Many of the workers are black and are being paid one dollar less than the whites. Many times the blacks aren't even paid. When hired by robin fletcher, they are given the option of being paid by direct deposit or by us bank focus card. They are paid every other thursday and that is when they discover they have not been paid for the last two weeks of slave labor. The workers are made by ashley from the corporate office to get down on their hands and knees and scrub the floors and baseboards all day. I do not suggest anyone go to this property for employment.

Read full review of Marriott International
Hide full review
ComplaintsBoard
R
7:11 pm EDT

Marriott International the managers treat employees like animal

I am talking about housekeeper department first, director of service treat housekeeper unfairly and like animals and the same general manager, they do not care of people how we can care of guest and no body tace care of associate. the worst benefits is at Marriott international just cut hours for employes .my advice no one apply for jobs at this company, because it is terrible

Read full review of Marriott International
Hide full review
ComplaintsBoard
R
12:12 pm EDT

Marriott International nightmare - locked out of hotel

I stayed at the Seattle Marriott Waterfront 7/15/15 thru 7/18/15 while waiting for my cruise. Late one evening I went outside to the courtyard. There were no signs anywhere that the doors would be locked behind me. I had my room key with me; however, there was no access to the inside from the courtyard. The courtyard was enclosed by fences and other construction keeping me from entering at the front door. I banged on the window showing my room key in view of the woman at the reservation desk. She would not help me or call another employee to rescue me. After approximately 30 minutes in the freezing cold, I realized that my only way in was to climb the temporary fence and squeeze through the construction to get to the front door where I was able to enter with my key. When I confronted the lady at the front desk, she admitted that she saw me, but said she couldn't leave her post. I went back to my room with scratches and bruises; I am a senior citizen.

On another note, I was charged the same price $469 per night for a tiny room; the same price as a large luxury suite. The room was way too pricy and certainly not worth it. I think I should receive a full refund due to the lock out, the tiny room at that outrages price, and the rude, unfriendly staff.

My confirmation number is [protected] on 7/15/15.

I look forward to hearing from you.

Read full review of Marriott International
Hide full review
ComplaintsBoard
S
5:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Marriott International unwanted daily calls

Daily calls from [protected]. Recording sald our number was picked at random for a free stay at a luxury mariott hotel, and requested to press 1. I later dialed this number and a recorded bell message said that number is not in service. I suspect a scam of some sort.

Read full review of Marriott International
Hide full review
ComplaintsBoard
A
10:59 pm EDT

Marriott International insufficient options leading to forfeited usage

* Been a member since 2006 and was one of the very first few adopters. Initially a good experience managing to book nice hotels, was upgraded at times, bookings just a couple of weeks in advance and there was availability.
* Now things have changed. More members have been added but no proportional increase in apartments available. Insufficient holiday apartments lead to:
1. No availability in your home country even when trying to book 6 months in advance!
2. Inability to provide requested holiday slot (Christmas and school holidays)
3. Sneaky tactics asking you to pay extra to convert to points in another rewards scheme to get the apartment
4. Team Leaders and Managers unwilling to provide reasonable solutions, telling you to go for holidays when there is availability (off peak season) and not when you want to take holidays.
Bottom line is STAY AWAY FROM MARRIOTT VACATION CLUB INTERNATIONAL (MVCI).
Feel free to contact me to get more information.: Andrew.Kam.Wei.[protected]@gmail.com

Read full review of Marriott International
Hide full review
ComplaintsBoard
S
4:24 am EDT

Marriott International they booked hotels for wrong dates

We used the website www.marriott.com, when we decided to travel around the world. We found three hotels and booked them, but something was wrong and only one hotel was booked for the correct day. We found out about it too late, because the staff hasn’t warned us and we got only one email. We emailed customer services couple of times, but they haven’t replied and we lost two deposits for the hotels. Don’t risk and try other website.

Read full review of Marriott International
Hide full review
ComplaintsBoard
H
4:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Marriott International fraudulent marketing

When attending a marriott vacation club (Mvc) presentation in 2013, we were swept away by "fantastic, cost saving vacation possibilities." now, after two years we realize that it was nothing more than a "fantastic rip-off." one of mvc's key selling points was that if you don't like mvc after a few years, you could re-sell your points back to mvc for about 80 percent of its current market value, which typically increases 5-10 percent per year. Well, we now found out that mvc is only willing to put us on a wait list and that the best we can expect from a sale is about half of what we paid, making mvc far more expensive compared to reserving and paying for the same vacation package on their website. Our experience with mvc is buried in about 50 pages of fine print rules and regulations governing mvc and interval international exchange, written by highly paid lawyers. Unless you book a vacation the minute inventory is "released," (12 months in advance) you don't stand a chance of getting a good package during prime season. A typical example is we wanted to go to any one of 3 mvc resorts in spain or france, seven months in advance, within a three month window. Nothing was available, though on marriott's website, I could book all three with my credit card. The arbitrary rules, regulations, hassles, and long wait times trying to talk to an agent just take the fun out of vacation spontaneity. Unless you buy a lot of points, some vacations are unavailable because you can't roll over or borrow enough points before they expire. I could write a lot more about my unhappiness with mvc, but I think i've made my point. Our $30, 000 investment plus a $1, 600 annual "maintenance fee" bought 3000 vacation points, not enough to ever do some real trips we would like to have taken. Though the facilities are nice, it just isn't worth it unless you don't mind playing by their rules and willing to buy lots of points.

Read full review of Marriott International
Hide full review
ComplaintsBoard
T
6:31 am EDT

Marriott International ripoff

We bought an holiday home 2007 with Marriott vacation club when we went to France on holiday. The did not inform us that the maintenance fee was as high as over a thousand dollars per year. They also took a loan in our name with Barclays finance without informing us. We were informed that marriott will give the loan but later discovered that the loan was taken from Barclays. We carried on paying the loan back until 2011 when we could not continue as a result of some financial difficulty. We then contacted Marriott 2011 to request that they sell off the week in-order for us to pay back the loan which they refused to do and then suddenly in 2012 they decided to revoke the holiday because we couldn't keep up with the maintenance fee and left us to pay off the loan from our pocket.

When I contacted them again today I was told that they have now sold the week to someone else, this means they have sold the week twice and rip us off. We are now left with no holiday week and a loan of £15, 000 which is distressing. Please help look into this.

Read full review of Marriott International
Hide full review
ComplaintsBoard
P
11:45 pm EST

Marriott International lies

open house------------------------------------------------------------------------------------------------------------------

a party or reception during which anyone who wishes may visit to share in a celebration, meet a special guest, etc. I CONFRONTED J.W. Mariott Hotel, part of the chain of YTL Hotels about their bad behaviour during the chinese new year. They declared an open house. I am sure you know the meaning of open house. yoiu see how deceitful the reply. Miss Fong who is the organizer of this event had the cheek to deceive by saying only by invitation. Isn`t this deceiving the public? better don`t declare open house so we can minus their goodwill about their so-called charitable activities. I am a senior citizen and I am openly angry about this deception. Please judge J.W.Mariott and also YTL about their intentions. up to now their cowardly GM has gone overseas not to be disturbed a very convenient excuse.

Read full review of Marriott International
Hide full review
ComplaintsBoard
P
11:26 pm EST

Marriott International misrepresentation and false image

I don't know how to tell you this, but innocent children have been brainwashed by J.W.Mariott Hotel's salacious agendas. Before I launch into my rant, permit me the prelude caveat that J.W.Mariott Hotel's inveracities are based on a denial of reality, on the substitution of a deliberately falsified picture of the world in place of reality. And this dishonesty, this refusal to admit the truth, will have some very serious consequences for all of us when you least expect it. If you ask J.W.Mariott Hotel if it's true that its theatrics do not pass muster by any objective standards, you'll just get a lot of foot-shuffling and downcast eyes in response. Once it becomes clear that by an odd twist of fate, with J.W.Mariott Hotel's morals, simple credos like "check your sources" and "argue the other side of the question" have gone out the window, it becomes apparent that J.W.Mariott Hotel will stop at nothing to devastate vast acres of precious farmland. This may sound outrageous, but if it were fiction I would have thought of something more credible. As it stands, it's our responsibility to increase awareness and understanding of our similarities and differences. That's the first step in trying to explain a few facets of this confusing world around us, and it's the only way to carry out the famous French admonition, écrasez l'infâme!, against its publicity stunts.

Should this be discussed in school? You bet. That's the function of education: To teach students how to purge the darkness from J.W.Mariott Hotel's heart. Let's conduct a Gedankenexperiment. Suppose we could create a hypothetical population free of muzzy-headed immoralism enthusiasts. Let's assume, furthermore, that J.W.Mariott Hotel were powerless to treat people like craven, drossy rakes. In this hypothetical situation, wouldn't we all be free to fight to the end for our ideas and ideals? Let's make this dream a reality. Let's get people to realize that the picture I am presenting need not be confined to J.W.Mariott Hotel's politics. It applies to everything it says and does.

J.W.Mariott Hotel just keeps on saying, "We don't give a [expletive deleted] about you. We just want to distract attention from more important issues." According to J.W.Mariott Hotel's distortions, distractions, and outright deceptions, anyone who resists J.W.Mariott Hotel deserves to be crushed. Fortunately, most of the people who are seriously interested in preserving our civilization know that the reality is that J.W.Mariott Hotel's intent is to prevent us from asking questions. It doesn't want the details checked. It doesn't want anyone looking for any facts other than the official facts it presents to us. I wonder if this is because most of its "facts" are false.

Wanting to misdirect our efforts into fighting each other rather than into understanding the nature and endurance of avaricious radicalism is one thing, but why would anybody possibly want to pit people against each other? Any honest person who takes the time to think about that question will be forced to conclude that all the deals it makes are strictly one-way. J.W.Mariott Hotel gets all the rights, and the other party gets all the obligations. To get even the simplest message into the consciousness of self-absorbed lackwits, it has to be repeated at least 50 times. Now, I don't want to insult your intelligence by telling you the following 50 times, but by refusing to act, by refusing to pursue virtue and knowledge, we are giving J.W.Mariott Hotel the power to violate its pledge not to cause wishy-washy subversion to gather momentum on college campuses. J.W.Mariott Hotel has called innocent children scary, flippant shirkers to their faces. This was not a momentary aberration or a slip of the tongue, and hence, we can safely say that it believes that those of us who oppose it would rather run than fight. The real damage that this belief causes actually has nothing to do with the belief itself, but with psychology, human nature, and the skillful psychological manipulation of that nature by J.W.Mariott Hotel and its snotty stooges. The irony is that J.W.Mariott Hotel's most judgmental snow jobs are also its most self-aggrandizing. As the French say, "Les extremes se touchent."

J.W.Mariott Hotel can go on saying that a richly evocative description of a problem automatically implies the correct solution to that problem, but the rest of us have serious problems to deal with that preclude our indulging in such drugged-out dreams just now. Under these conditions, I once overheard J.W.Mariott Hotel say something quite astonishing. Are you strapped in? J.W.Mariott Hotel said that space aliens are out to lay eggs in our innards or ooze their alien hell-slime all over us. Can you believe that? At least its statement made me realize that the main dissensus between me and J.W.Mariott Hotel is that I believe that J.W.Mariott Hotel is allergic to any idea that isn't confused. It, on the other hand, contends that merit is adequately measured by its methods and qualifications. J.W.Mariott Hotel's ravings are a house of mirrors. How are we to find the opening that leads to freedom? Here's the answer, albeit in a somewhat circuitous and roundabout style: J.W.Mariott Hotel's list of sins is long and each one deserves more space than I have here. Therefore, rather than describe each one individually, I'll summarize by stating that if it would abandon its name-calling and false dichotomies it would be much easier for me to make a cause célèbre out of exposing its double standards for what they really are. Now that this letter has come to an end, I hope you walk away from it realizing that J.W.Mariott Hotel plants false evidence to incriminate its adversaries.

Read full review of Marriott International
Hide full review
ComplaintsBoard
P
9:04 pm EST

Marriott International hooliganism and false image

do not believe the claims of goodwill of J.W.Mariott Hotel that they give a free meal to undeserving people about a open house. At least our Prime Minister has a better intention. He really gave an open house for Hari Raya. it was the public who treated his grounds like rubbish. but now it is your own so-called caterers and so-called waiters who are rubbish. Rubbish about your hospitality. a hotel gets its reputation from its hospitality. also its stars too. I am an angry hotel critic. you want to take the risk of stars falling from the sky? even a simple thai restaurant can do better. (ABSOLUTE THAI RESTAURANT) [HOSPITALITY with a HEART} . members of the public, in house guests and outsiders J.W.Mariott Hotel doesn`t have a Heart to serve you. tak ada Hati. {gives all 5 star hotels a bad name. please do me the favor of removing the stars.

Read full review of Marriott International
Hide full review
ComplaintsBoard
B
6:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Marriott International deduct my money without permission

On september 10, my friend and I stayed in monterey marriott hotel in two separate rooms and used two cards to pay the bill. However, they deducted all the billing on my bank card without my permission. So I begin to call the hotel for explaination since sep16, but the accountant seldom answer my call. I also emailed them since sep16 and even now I didn't get the reply. Yesterday they told me they would call my friend, and return my money. But today I don't get any answer for feedback. So I called again and left my information. But I still got nothing so far!

Read full review of Marriott International
Hide full review
ComplaintsBoard
M
1:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Marriott International scam job offers

Hello my dear fellows, I have also received a job offer letter from fake marriot hotel and I just want to tell you guys the stupidity of the scammers in the letter and their email.

Email address used by the scammer: info.marriot.[protected]@gmail.com
Please note that Marriot is not so much little org that they can't purchase their own domain, obviously they have their own domain but scammer can't access that domain therefore scammer is using email address like gmail, hotmail and yahoo etc.

They also refer me migrationexpert.[protected]@factscanada.com to write a letter for Visa processing.

Enclosed please find that fake job letter and below is the detail of their emai

Dear applicant,

This is to inform you that we have received your information’s and
verified it accordingly.
You are advised to print out this Marriott hotel Visa application form
and fill the required information's, after filling it then scan it and
send it to Canadian immigration for your further visa processing
through their contact e mail address below.

(migrationexpert.[protected]@factscanada.com)

Please fill all the information's completely before sending it and do
not hesitate to contact us back immediately you receive any response
from them.

BELOW IS HOW YOU WILL WRITE TO THE IMMIGRATION OFFICE

Dear sir/madam,
Please could you allow me entrance into Canada for employment in
Marriott Hotel Toronto Canada, I got a job in Marriott Hotel and the
management of Marriott Hotel directed me to your office for my visa
processing, i would like you to make a reference to them and verify
the geniality of my assertion, i hope that my application for entrance
will be given a favorable consideration and verifying in your
assistance in making my trip to Canada a reality.

Sincerely yours.

Full Names...
Passport Number...
© 2014 Microsoft Terms Privacy & cookies Developers English (United States)

Its look like a real offer and scammers are tooo smart, but if they are tooo smart then we have to become smarter that toooo smart.

so please be careful

Thanks,
Muhammad Ali
ali.[protected]@hotmail.com
+[protected]

Read full review of Marriott International
Hide full review
ComplaintsBoard
D
4:43 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Marriott International unprofessional

i went to a job interview was told they had to do a background check called a week later no background check called again some guy said it could be 30 days or more for the check the managers would not speak to me i finally got to speak to a manger she was snobby and rude and said she did not receive my background check information to run the background so the lady who interviewed me lied to me, this should be wrong for such a supposed to be professional company they ask for honor trust and dependability but does not treat others the same they lack the very standards they try to set for the company not only that if companies can lie to me about this than what is stopping anyone from my personal information i gave the lady my social security number she lied while giving her my information if i knew she was not going to do the background check i would of never signed any papers its a shame people hire ignorance instead of professionalism i only called back to get a copy of my background check to make sure there was no fraud activity the manager had no right to be snobby and thats why one day i will be her boss success is the best revenge

Read full review of Marriott International and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
MkStItCh
West Seneca, US
Jul 21, 2014 7:18 am EDT

You need to learn that if you are going to complain about people being professional then you need to do the same. Calling the manager snobby is not professional. As far as being Business professional, You need to learn that ALL potential employees that are interviewed at any job will be told that if they are being considered then they need to run a background check. It is possible that after all the interviews, they decided that they did not want to hire you so no background check was done.

One more thing, if you want to be taken serious when it comes to making online complaints then maybe you need to learn how to type. ONE LONG SENTENCE with no punctuation is really tough to read.

ComplaintsBoard
J
3:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Marriott International quality and service

First the only reason this hotel would get a good rating is
because there is only 13 (if that) hotels in Fort Collins. At check in there
was only two towels and they were old and dingy. No hand towels at all. The
bathtub has no grip at the bottom, when I first stepped in I almost slipped and
fell. The pillows had yellow stains and also old and worn. I requested a
refrigerator in my room at arrival and was assured there would be. I had to
wait two days till one was available. There were moths, mosquitoes, centipedes
but I tried to chalk it up to the fact that I had bottom floor room with
sliding doors and when I opened them they would get. Tried to let that one go. T.V
would freeze up at times when I ordered a movie. But the staff was helpful and
courteous. So I tried to look past the issues and had them fix each one. I had
enough when I received a letter stating that they would enter my room the
following day to check on my wellbeing because I hadn’t had housekeeping since
I checked in. I had housekeeping the prior day and also told them they should
travel all other avenues before bothering their guest. Such as I ordered room
service every morning, stopped at the bar in the lobby every morning and
charged a latte to my room, room service at night, charged items from the
market to my room almost every day. This all says that my wellbeing is just
fine. The next day I received another letter of the same kind. At this point I
considered this harassment and I checked out. I am now disputing the charges;
I’m not paying for a full service hotel and receive motel quality. One last
thing if there is no specific reason to stay in Fort Collins don’t.

Read full review of Marriott International and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
Valerie
Valerie
, US
Oct 27, 2008 10:43 am EDT

Marriott evidently gave someone else my personal card key. He came into my room at midnight. Marriott brushed aside my objection.

ComplaintsBoard
B
2:25 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Marriott International victimized

I worked at this company for sixteen years I had unfair treatment a guy jumped on my back threw food at me poured water on my head I was let go for a reason I did not do the hrd told the judge I commited a crime a fabricated story I went to peer review they still let me go the executive chef hired my supervisors son he was problems in another department I had witnesses on that property the chef called me at 2013 and offered my job back I wasa unfairly treated at this job and becauce of it still unemployed and have a back problem from the associate jumping on my back

Read full review of Marriott International and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
Dn55Dn
Solihull, GB
Jun 12, 2014 2:55 pm EDT

Marriott do not honour cashback with Quidco. £50 lost so far and Quidco say they cannot do anything

ComplaintsBoard
B
5:27 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Marriott International is it true that you are doing recruitment?

Dear Marriott. please help me clarify this as soon as possible to save me from scams.
I am Bright Parker Quayson from Ghana. I received a Facebook message on Facebook that Toronto Marriott hotel is doing recruitment just last Sunday. I have applied and they have given me a Marriott visa application form to fill and send to the Canadian immigration bureau at Ottawa. Upon seeing the same job opportunity on Facebook which someone referred to as a scam, I hereby want to know if it is true that Marriott hotel Canada is doing recruitment? the email that I sent the email to is torontomarriotthotelcanada.[protected]@live.com

please verify if it is one of your credible and reliable emails as soon as possible before I continue with the visa processing. thank you.

Read full review of Marriott International and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
S
S
spam investigator
, CA
Oct 20, 2014 8:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

You my gullible friend are also being scammed . Avoid having any contact or dealings with these criminals who will steal both your money and identity.

A
A
Atanasia
, NA
Oct 20, 2014 7:48 am EDT

GOOD DAY
Please i need a help, its true Marriott hotel in Canada is recruiting? am from Namibia
and i receive the message from them and they send me a application letter for visa this the website
canadianimmigrationbureautottawa@torontomail.com

ComplaintsBoard
O
10:28 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Marriott International poor marriott property

Last two stays at this location were very poor. Refrigerator contained leftover food from previous guest. Nail clippings were in the middle of the floor. Disrespectful staff member. General Mgr ignored issues/complaints

Read full review of Marriott International
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Marriott International contacts

Website

www.marriott.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Marriott International?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Marriott International Customer Service. Initial Marriott International complaints should be directed to their team directly. You can find contact details for Marriott International above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Marriott International. Discuss the issues you have had with Marriott International and work with their customer service team to find a resolution.