Marlboro reviews and complaints 1
View all 679 complaintsMarlboro - would not exchange
I sent my nephew to get me a pack of Marlboro Black cigarettes and he got me menthol, so I went to EXCHANGE them with the receipt and the store Employee REFUSED to exchange them... So I came home and tried to call the store and all I got was an answering machine, so I looked up Dollar General online and called to make a complaint and sat on hold for 20 minutes and was not able to speak to anyone.. I will let EVERYONE how they do business and to shop somewhere else considering this is not the only thing the refused to exchange or refund your purchase even with a RECEIPT
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Rewards points used for cabelas gift card $200 Visa gift card $200 Visa gift card Online points expiration?!?!?!?! And no way to contact your company Marlboro menthol black 100sGiving a Voice to Consumers
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FYI... It is against the law for ANY retailer to return, exchange or even refund ANY tobacco or alcohol product once it leaves the store. If you have a problem with a product you need to contact the manufacture. (and that simple fact goes for everything)
Goes to show the ignorance in todays society is still going strong!
Good day
I have bought a carton of Marlboro red beyond and 9 out of 10 packets ice balls was already broken? Were is the slogan of pick your moment to change your taste?
That would hold true for most products.
If they were still sealed, yes.
would you buy smokes that someone else "exchanged'?