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www.mahsa.edu.my
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1.7 29 Reviews

Mahsa University Complaints Summary

5 Resolved
24 Unresolved
Our verdict: With Mahsa University's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Mahsa University reviews & complaints 29

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M
7:45 am EDT

Mahsa University Corruption and good lecturer all running

I am current MBBS student. I heard some bad news and most confirm are true.

1: Some students actual result are fail, but management force Dean to change result to pass. To some students: "Please don't happy. At last, I know you actually are fail and NO QUALITY at all." For the moment I heard three department is doing this.

2: Good lecturer all are resigning include other departments.

3: Management going to charge students with more extra fee.

4: International students can get better services than local students due to they pay more and less complain. Best thing is they can just pass, even dont study, and their actual result is fail.

5: Marketing agent always give wrong info and lie to customer. To confirm it, go ask admission, then department's admin, then department's lecturers, then department's Dean. All info guarantee defferent.

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3:54 am EDT
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Mahsa University Foundation in science department

The worst university system as i know, Please i.advice to dont do ur foundation there.
They just played with students money there
So much races, giving important to people they like.Worst foundation management ever and bad study system as well.They destroy my life and my friends too.
Simply making students fail on their exams.
Im regretting because had studied there.

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meiyi1234
, MY
Sep 27, 2018 7:04 am EDT

I am not agree with you and I know who are you. For the moment whole Mahsa best department is Foundation in Science. Lecturer are very close and nice to students and help student anytime. Other department want meet with lecturer also need to book. But problem is some local students and international students didn't study at night and even sleeping, playing and go out party, although tomorrow is final exam. How you going to get good result? Don't understand also don't want to ask and just go back, play and sleep. Groupwork also didn't do and just copy. Hey, don't think you pay money, just playing and party around, then your result must be good and can get in MBBS with NO QUALITY at all. Dont just blame lecturer didn't teach well. If you so good, then go A-level, I guarantee you all subjects will fail with colourful. If you think lecturer bias, then bring your parent meet with them. They will show what you are doing and what your answer in exam to your parent. They actually is very kind to you already since they have many proofs about what you have done, but never show only. If people like you didn't study and can pass, then enter MBBS, I believe that MAHSA really not quality at all.

ComplaintsBoard
A
10:32 am EDT

Mahsa University Service

Good day!

Can somebody in MAHSA community provide contact information of management staff?

People from marketing do not use to provide information because of their bad service given... I will appreciate so much your support...

I wouldn't like to give more details by this ways to avoid damage the institute integrity.

my email address [protected]@yahoo.com.mx

Regards!

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K
6:40 am EST

Mahsa University Scam college

Please DO NOT apply for this so called"university". Worse than a college.The management is atrocious, they make use of students and even rip-off their money.I was told that i was offered a "100% scholarship" for my Foundation and that is why i joined Mahsa.However, i couldn't believe that this was all a scam, they NEVER deduct your tuition fee at all. We did complained to the marketing agents but all they do is just waste your time and act all innocent. We lodged a complaint for months but no action was taken ! Furthermore, the scholar holders are also unexpectedly need to work with Mahsa for free, and yet they didn't even stated it in the scholarship letter. Other than that, they also set a trap where the scholar holders can NEVER collect their final year exam transcript . According to them, scholar holders are "bonded with them" .None of them were even stated in the scholarship letter. Moreover, they also didn't keep records of students' data and documents. As a result, they always lose their documents and forced the students to hand in ASAP. Last but not least, they manipulated the tuition fee for the later intakes without notifying us before enrolling in to the college. It is unacceptable that the tuition fee for the later intake is cheaper than the earliest intake and yet they didn't even tell us this benefit before enrolling.Truly a disappointment .

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Sypharm
Pasir mas, MY
May 02, 2021 1:19 am EDT

Warden asrama perempuan sangat biadap dan tak beretika selayaknya dibuang.Ramai lagi yang menunggu peluang kerja. Harap pihak admin segera bertindak sebelum parents melaporkan pada pihak penaja.. Dgn tiada maintainance bilik hostel tidak setimpal dengan bayaran.. Harap ada penambahbaikan

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1:05 am EST
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Mahsa University Lecture and transport

When the lecture teach we all cannot understand. Then we all go out and not came to class if the class bored.. About the transport.. Emm its so bad.. The driver make we angry

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2:01 am EST
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Mahsa University - Student bus services

Well, the bus services that mahsa university college provides the students are becoming from bad to worst... The timing is not right and sometimes we do hear that the college is not paying the bus services the payment on time and thus makes the drivers angry... True or not only god knows... Well I do plead to mahsa university college to improve on their...

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7:59 am EDT
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Mahsa University Receptionist

I went to this college's jalan university campus to inquire about their hostel fee (on campus) at the groundfloor. The receptionist was not quite polite. The way she spoke was rude and sarcastic. She was not so helpful. Plus, it was shameful because there were so many people right beside me when she (the receptionist) was talking to me. I hope the authorities will look into this matter and please hire a more qualified and polite staff.

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MAHSA
, MY
Nov 02, 2009 4:40 am EST
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Dear Jason,

Your complaint has come to our attention. We were rather shocked to have heard this, as situations like this do not happen in our institution. However, we have taken the necessary action to ensuring that this does not repeat itself in the future. thank you

from,
The Management
MAHSA University College.

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anonyMiss
San Diego, US
Sep 07, 2009 9:49 am EDT
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i agree

ComplaintsBoard
A
7:11 am EDT
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Mahsa University Poor administration and lack professionalism such as planning for nurses practical courses

Prof.Datuk Dr. Hj. Mohamed Haniffa bin Hj.Abdullah
CEO
Mahsa University College
Level 6, Block A, Pusat Bandar Damansara Damansara Heights
Kuala Lumpur
Malaysia 50490

25th May 2009
Re: [Poor Administration and planning for nurses practical courses]

Dear Prof.Datuk Dr. Hj. Mohamed Haniffa bin Hj.Abdullah,

As of todate, I am happy and wishes you well done, that Mahsa had attained University status and sincerely hoped Mahsa will upkeep with more quality courses in time to come.

I am writing this letter as I am disappointed because as a parent to my child who is taking a nursing course in your college had not been provided the quality of the supports and guidance especially from Mahsa’s administrative dept as stated in the website.
My daughter was recently posted to Kota Cemerlang in Malacca for her Community Nursing program (11th May-22nd May 2009).
On the 18th May 2009, her hostel (so called) was burgled.
Her lost was a laptop, digital camera and other IT accessories amount to RM4000++.
From the information gathered, my daughter had to sleep in the dinner hall, why was she not provided with a proper room and storage locker? All her personal belongings had to be stored under her bed! From what I know, there were 17 persons sharing this hostel! Please bear in mind that we are paying for the accommodation. If graphic evidence is needed I would very much oblige you, sir.
.
Planning of Practical courses
The person in charge of the above, who I had talked to, does not seem to know what her job specs are. I had to call her to check on the status or arrangement for my daughter practical training to be posted to, transport and accommodation and the answer was “not confirm”, even so it was only a few days from the date of posting e.g. Bukit Mertajam Hospital. Actually this is not the first time I had called her.
There were no proper assimilations of instructions or information to students and all these had caused me as parent much concerns and disappointment towards Mahsa University College.
I am writing this letter not because I like to but I needed to for the sake of my daughter.
So Prof, I sincerely hope you as a CEO of Mahsa will looks into the matter the soonest.

I look forward to hearing from you and to a resolution of this problem. Please contact me at the above address or by phone [[protected]].

Yours sincerely

Chan Chee Kong

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Ahmad Osman
, US
May 24, 2011 11:13 pm EDT

I would ask parent and students to seriously reconsider decision to enrolled in MAHSA. From what I have heard from MAHSA academic staff, they are definitely very profit focus with with poor attention given to student well being and proper teaching facilities.

MSU is a much better place for anybody with healthcare interest.

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Nurul Nadia Zainudin
, MY
Dec 30, 2010 8:34 am EST

Saya nk apply masuk kolej nie...tp mcm mne? kalau dia minta result SPM mcm mne? Result keluar tahun depan...macam mane nak buat sekarang ini?

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jeli
, MY
Nov 04, 2010 3:16 pm EDT

Well i agree lack of training may cause harm to the patient. However, i do not look at which institution they come from but individually. Just think in government are handle by most of the KKM student that already graduate and be a staff nurse and and there still have a lot of complain because of their attitude problem. Are they lack of training? They are not private student and so what can you said about it. Anyway, not all of them are not good but most of them are not. Therefore, do not judge on which institution they are from but judge from the care they provided. Learning are through experience and training for sure is still provided and conclusion is just depend on how the individual learn from it.

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suezer
, MY
Jul 23, 2010 2:39 am EDT

due to lack of proper training in nursing toward patient care..our patient life will be in danger..i always pray non of my family will not treated by this people...amin...

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rajendran123
, MY
Sep 04, 2009 9:53 am EDT

I would like to repeat my former complaint. I meant grammatically incorrect English speaking TUTORS and LECTURERS.

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rajendran123
, MY
Sep 04, 2009 9:43 am EDT

MAHSA needs a longer time to plan its academic activities before embarking to another level. Most people in Malaysia today are worried sick of being treated by MAHSA nurses who will be working in many hospitals in Malaysia. ARE THEY TRULY QUALIFIED OR THEY ARE JUST AN INSTRUMENT FOR PROFIT MAKING. This question has been lingering in our minds. Looking at the lacking of discipline, delivery of knowledge and grammactically correct English speaking TUTORS AND LECTURERS, the money hungry head of department of nursing who is not actually focussing in the quality of teaching and delivery of education BUT to pump money into own pocket is a sign of a sick management of the college.

ComplaintsBoard
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3:27 am EDT
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Mahsa University Rude receptionist service and admin service

I am very dissapointed with the receptionist in MAHSA COLLEGE who spoke on the phone to me. Greetings? Well, forget about it.. I told her someone asked me to call back to the college and she said she had no idea who that is and ask me to wait and when I ask her again she scolded me that I do not understand english! can someone stand this kind of attitude? Can the admin dept lost their college student's profile? Oh God! it's 2008, they should've key in everything into the computer! How can such a thing happened? This is a bad management! How can they still accepting students while their management is SO POOR! Please someone do something! Please stop them to spoil the future of the young generation!

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Maheswary Mitrakumar
, US
Sep 09, 2023 11:53 pm EDT
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I’m ex Mahsa student . I been asking for course syllabus ( diploma in nursing) since 22 / 8 /23. Until today I never received any email from the the nursing faculty. Because of them I failure to continue my future studies…I’m very disappointed with theirs services.

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Susan Ting
, US
Apr 25, 2023 1:53 am EDT
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The water from the tap is not clean,looks yellow😣This problem is not only in my room, but also in the 2nd to 14th floors.Unclean water source causes serious inconvenience.Hope the problem is resolved as soon as possible

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Affrin
, US
Dec 19, 2022 3:39 am EST

I have my wife doing the degree there and I received a complaint that some of the students are made to clean the dirty labs used by some other gang there which is absolutely not acceptable to take in. So kindly look in to this issue. Make the cleaners do the cleaning not the students.

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Keevan
, US
Feb 09, 2020 4:10 pm EST
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The shower is leaking

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Vickey settu
, US
Oct 07, 2019 11:32 am EDT
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I, this is Vicky Hostel A2- room number 826 my room fan is not working properly and even the shower is not working properly, do plz kindly see to is as soon as possible .
Thanking you
(Vickey Settu)

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Fatimah faisal
, MY
Jul 06, 2019 8:21 am EDT

Im disappointed with my pictures of 16th convocation. There is im not ready at the stage then the photographer took my pictures as my convocotion pictures. Im really disappointed with my pictures and your photographer. Really bad business partner that you taken.

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Qayla Tan
, US
Oct 14, 2018 11:48 am EDT

Hi good day,

I would like to lodge a complaint that there few girls rooms that stay with unregistered student.

This is a seriuos offence and unfair for others that paid the expensive fees.

Your prompt action to overcome the matter are most appreciated.

Many thanks

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Sakura Forever
, MY
Aug 14, 2018 11:51 pm EDT

I at masha University for 4 months alrdy...few time i ate at the cafe the food will have worms, fly eggs and is not clean..i even have a severe diarrhea the next day. Please improve it

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suhami
, US
Jun 17, 2016 10:41 pm EDT

I finished my study there. Now my brother still study in MAHSA. According to him, now mahsa management getting worst and never improve at all. Admins very rude, marketing staffs like to lie and give empty promise. Worst, some marketing staffs mention is MAHSA new management team ask them to lie to students, they just cari makan only. My brother decide not going to continue degree at MAHSA since management team really suck. Worst is they try to control and threaten students with their results and already on fb. MAHSA maybe still have some good lecturer, but most good lecturer already decide to resign. Worst I heard some good lecturer forced by some dean or head to make them resign or fired, because they are too good.

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2 cent opinion
, US
Jan 26, 2016 8:27 am EST

For me you can see the some of the marketing people from mahsa is the that commenting positive thing in mahsa so theg are very desperate for student. The Bandar saujana is still an empty field with pilling are fckg kidding me dental stimulation trying to promote uni huh it has been 5 years and 5 years saying it will completed soon. For my experience in this college in Sabah as a diploma in physical therapy student poor syallbus poor management, below par lecture (the only thing thy can teach is simple first two sems syallbus the rest required skill and practical is really underpar been ). You will be surprise that some of the lecture doesn't have enough qualification or experience for example you will be surprise there is still lecture is a diploma/degree fresh graduate from mahsa too I was like WTF. Complaint also no used took them untill wanted to finished my course already then solve.Some KKM STAFF ALSO said to me personally tell how can you guys survive in this kind of college. As I say if really want to study medicine or health go oversea or at least IMU, one or two friend was there and they comment everything is quite positive. Or if really wanted this choice at least speak to a student that have been in placement before or you could make the marketing staff to promise if thing goes sour you still find the uni/college for compensation. Im not promoting of degrading mahsa but i wish if I have the choice I could have go for KKM for the course that I don't like than studying here or choosing another course in another reputable uni not like this Mamak owned uni. The point is this is uni is a premature baby everything is not well funded and establish so next time if I wanted to continued my degree this uni will be my last consideration

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Mahsa University contacts

Phone numbers

1800 880 300 +60 351 022 200 More phone numbers

Website

www.mahsa.edu.my

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