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MagsForLess.com Complaints - Paid for and never received magazine subscription

Review all MagsForLess.com complaints

MagsForLess.com
Posted: 2006-12-08 by Withheld  [send email]
Paid for and never received magazine subscription
Complaint Rating: 100 % with 9 votes
I received the following message on Dec 06, 2006 and only after I initiated a response. The scam is to keep pushing you off 4-12 weeks until either you forget about your order or until the allowed time for a charge-back has expired. BUYER BEWARE THIS COMPANY TAKES YOUR MONEY AND DOESN'T DELIVER THE GOODS!

<--- Paste of magsforless.com email received on Dec 06, 2006------->

I do apologize for the inconvenience. I located the order you are referring to and was able to identify the problem with getting your subscription processed.

The issue has now been corrected. I went ahead and personally resubmitted your order to the publisher and put a rush on it. You should receive your magazine within the next 4-12 weeks.

Thank you for your patience and cooperation on this matter. I'm glad we could get this resolved and look forward to assisting you with your future magazine subscription needs.

Best Regards,
Meagen Richards,
MagsForLess Customer Support
meagen@magsforless.com
http://www.magsforless.com
Comments United States Magazines & Newspapers
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Comments

 Sort by: Date | Rating
 1039 days ago by Kim Scott  [send email] 0 Votes
Please, feel free to contact me concerning any problems or concerns you have with your magazine order with magsforless.com. I will work very hard to correct the problems and resubmit your order or refund you. I look forward to helping you in anyway possible.

Sincerely,
Kim Scott

kim@magsforless.com
 1020 days ago by David Andrew  [send email] 0 Votes
I placed an order with magsforless.com back in August of 2006 only to be told on numerous occasions that the subscription has been delayed due to the publisher. I have made several requests for a refund only to be told that the subscription is on back order and will be deliver in 4-12 weeks.
Dear Dave,

I do apologize for the inconvenience. I located the orders you are referring to and was able to identify the problem with getting your subscriptions processed.

The issue has been corrected. I went ahead and personally resubmitted your orders to the publisher and put a rush on it. You should receive your magazine within the next 4-12 weeks.

Thank you for your patience and cooperation on this matter. I'm glad we could get this resolved and look forward to assisting you with your future magazine subscription needs.

Best Regards,
Meagen Richards,
MagsForLess Customer Support
meagen@magsforless.com
http://www.magsforless.com

For immediate answers to your questions, we welcome you to visit our FAQs at:
http://www.magsforless.com/faq.cfm

You may also lookup the status of your order anytime at:
http://www.magsforless.com/ordering.cfm
 1019 days ago by Name Withheld  [send email] 0 Votes
I ordered 4 magazine subscriptions 13 weeks ago. None of them arrived. Sent an email to their customer service and another one to Megan & Scott {listed on this complaint board}

meagen@magsforless.com
kim@magsforless.com

I received no response to my emails. I finally contacted my Credit card company to dispute the charges.
 1003 days ago by Hazel T  [send email] 0 Votes
I had placed an order for Magsforless back in August 2006 (Order # 227713) for 4 Automotive magazines and it is now February 2007 and I still had not received my magazine! I ordered it based on an advertisement on gotapex.com and this site is a total scam! You'd better believe I will watch my credit card so they don't scam me for a renewal without any authorization! What a total rip off!
 943 days ago by Paulina Zugasti  [send email] 0 Votes
My credit card was charged the same day of the purchase. Its been two months and I have not received a first issue. Thats not the biggest problem the worst part is they have an "order lookup" in their website and my order number does not exist, nor my zip code, nothing. They have no record of my order, they have NO customer service phone number, there is NO ONE you can contact, only an email address which I have written to several times without any response. If a company does not even have a phone number to call its certainly NOT a respectable company. There is NOTHING you can do to complain or let them know or ASK! what the problem is. The only thing I can think of is request a charge back from my credit card company. That of course takes time and effort. They are thieves. I wish there was a way to know this BEFORE buying a subscription.
 938 days ago by Jen  [send email] 0 Votes
Ed Magedson, Founder of Rip-Off.com has some great suggestions on how to get your money back from Simkhai and MagsForLess:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: �we could not do anything for you� or �you waited too long; it has been more than 60 days�.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember� Don't let them get away with it! Make sure they make the Rip-off .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck� Let us know how you do!
 927 days ago by Jesse Varela  [send email] 0 Votes
Same story as everybody else's, will get back to you , our system being upgraded, there is never a refund, they just take your money and laugh at you.

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