Complaint Rating:

Mags For Less is a web site offering magazine subscriptions at a discounted price. On their site they say they are located in New York, but I was unable to locate them that way. I ordered and paid for a magazine subscription on-line June 27, 2006 and when Mags For Less confirmed my order via email it said to expect the magazine in four to six weeks. After seven weeks, I emailed Mags For Less using their website and received the following response:

I do apologize for the inconvenience. When I looked up your account I found the order you are referring to and found there was a problem processing your subscription from the publisher. Unfortunately at times publishers reject our orders due to improperly formatted mailing address, incomplete zip code etc. I went ahead and personally resubmitted your order to the publisher and put a rush on it. You should receive your magazine within 4-12 weeks.

Best Regards,
Meagen Richards,
MagsForLess Customer Support
meagen@magsforless.com
http://www.magsforless.com

So, I waited another nine weeks and received nothing. I started emailing them again using their site and have not received a response since. I finally tracked down the number from my credit card for Mags For Less parent company MY1MAG.COM which is (888) 720-6298. When I called, it sounded professional, but ended up routing me to a mailbox that was "full." That would not happen at a legitimate company that is still in business. To make things worse, I tried to dispute the charge with my credit card company MBNA and they told me you have 60 days from the charge date to dispute it. So I am out $86.99.