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Mags4Cheap Complaints - No magazines! No refund!

Review all Mags4Cheap complaints

Mags4Cheap

Posted: 2008-08-22 by Sooze13 [send email]
No magazines! No refund!
Complaint Rating:  0 % with 0 votes
I placed an order on April 17, 2008 for two subscriptions to People Magazine. Have never received them...After numerous phone calls ( no one answers...have to leave messages) no one ever returns calls. Have emailed many, many times. ..they have replied that they cannot provide People now because their distributor can no longer get this magazine and yet, it is still listed on their website. This crooked company will not refund the money to my credit card because "it has been too long..." they claim that they will send a check and never do. I have turned this all over to Visa and to the Attorney General of the State of Texas and the Houston Better Business Bureau.
This is a totally unethical company. DO NOT DO BUSINESS WITH THEM!!
Comments United States Magazines & Newspapers
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Comments

99 days ago by Upset_with_mag4cheap [send email]
I placed my order for People magazine on 12/18/2007 and after emailing Brian several time trying to get the magazine I got the same run around about the publisher not processing requests from Mags4cheap. Then when I asked for a refund they stated that they would send me a check. Now it has been 4 weeks and when I sent another email asking where my check was they responded with the same exact message that they sent me on 7/30/08 stating that the request was sent to a manager and a check would be sent to me. Now I have called and have been disconnected or left on hold for ever. The company has problems and are just taking peoples money!
16 days ago by R. Brandon Fallon [send email]
Ladies & Gentlemen -

I have been the absentee owner of Mags4Cheap.Com for years. I own several other businesses that occupy the majority of my time. About 3 years ago I handed this company off to a management team that has done a very good job of running my company to the ground. There was a time when Mags4Cheap was the best name online for magazine subscriptions. Obviously, that is no more. About a month ago, my own mother found the negative reviews about my company online and called me. I have since come back to Mags4Cheap, replaced my entire staff and am actively managing it myself. We have sold to more than 3 Million people, and although we have millions of very happy customers, there are nevertheless some very unhappy customers out there, including those who posted here.

I am here to reach out to any customers who have not either received their magazine subscription or a refund. If you fit in this category, you may email me directly at rbfallon@mags4cheap.com or call me directly at 281-558-5618.

I will personally investigate your issues and refund you if necessary.

I apologize for the bad experience you have had and I am here to make things right.

Cordially,

R. Brandon Fallon
Mags4Cheap.Com
Owner

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