Complaint Rating:

Company information:
1307 NW 3rd Street
Delray Beach, Florida
United States
Phone: 561-703-6606

I placed an order online for a magnetized seat cushion and did not realize that the button that I pushed for 2 seats would end up giving me four seats. I thought I was to put in two, by doing that it took it for 2 orders, which states (Buy 2 Save $3.00) and I misunderstood the way to order for only 2. I tried to call customer service several times to no avail, could get no answer. The only other thing I could think of to do was to email customer service with my dilemma. Please look into this matter for me, I only want two(2) not four(4). My order#478528 placed on 8/16/2008 in the amount of $51.82, I was trying to spend enough to get free shipping, I needed to spend $30.00, my correct total should have ony been $34.88.

I left a message on voicemail on the day that I placed the order because it was done on a weekend, online it states that errors must be reported within 60 days. Please help me correct this.

You may call me at the above number if needed.

THANK YOU
Mrs. Janet Spain