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Magic Wand Weddings Complaints - Took my money no product

Review all Magic Wand Weddings complaints

Magic Wand Weddings
Posted: 2008-07-13 by Perciesmom [send email]
Took my money no product
Complaint Rating: 100 % with 2 votes
Company information:
Magic Wand Weddings
California
United States
www.magicwandweddings.com

I placed an order with this company for wedding place cards. They took my money the next day and I never received my product. They never returned phone calls, emails or the live chat. Please beware of this company. BBB grades them an F. Stay away.
Comments United States Wedding Services
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More Magic Wand Weddings complaints
Magic Wand Weddings - No response, no refund

Comments

96 days ago by Kmura [send email]
I absolutely agree. I ordered containers for a bridal shower and I could not reach anyone through customer service. My credit card was charged the next day and the product was never sent. I too looked them up on BBB, and they are rated horribly with numerous similar complaints. Why is this company still in business? There ought to be something that can be done to stop them and to refund many angry customers. They are stealing - stay away and tell your friends to stay away.
69 days ago by Mary [send email]
Do not use this company. I tried to save money, but ended up getting scammed. I ordered 60 personalized place cards and table cards for my wedding.

1) They charged me for 90 placecards, even though they were only asked to personalize 60 (per my request). Why was I charged for 30 extra?
2) They mailed me an empty Fedex package!!! I have the weight of the Fedex package to prove it. It was empty! They tried to blame Fedex, but the package was not torn or damaged at all. It was perfectly sealed, and when I opened it, it was EMPTY! It was too early to remedy the situation through them, so I had to get them emergency done through Papyrus. I owe Papyrus big time because they saved my wedding. The worst part is magicwandweddings refused to refund me or acknowledge anything. I kept emailing and calling them, no response.

I deserve to get refunded the whole order, because it was a total scam. BUT they wouldn't even credit me for the extra 30 placecards they "magically" claimed I ordered! DO NOT USE THIS MAGIC WAND WEDDINGS OR YOU WILL BE SORRY ON YOUR WEDDING DAY!!!
63 days ago by Laurie Maddalena [send email]
I had the same problem--ordered placecards for my wedding that said on the website they were printer friendly. They came in little packs with no printing instructions. I have been calling, leaving messages, and e-mailing for over two months and have had no response. I had to order emergency placecards for my wedding. I can't believe this company is still in business and no one has taken the website down.
60 days ago by L [send email]
IM FURIOUS! I CAN BELIEVE THIS COMPANY/WEBSITE EXISTS! AS I SOON AS I MADE MY ORDER ONLINE I RECEIVED A PURCHASE ORDER CONFIRMATION EMAIL. I REALLY JUST CLICKED SUMBIT. ITS LIKE AN AUTOMATIC FRAUD. I TOO DIDNT HEAR FROM THEM. I TRIED EMAIL, LIVE CHAT (WHICH IS ALWAYS OFFLINE/LEAVE MESSAGE IT ASKS) AND LEFT MESSAGES ON THEIR CONTACT NUMBER. A WEEK LATER I WAS ABLE TO HAVE MY BANK DISPUTE IT WITH A REFUND. THIS SHOULD NOT CONTINUE. SPREAD THE WORD.
54 days ago by Robina [send email]
I ordered containers on sept 10, 2008. My card was charge Sept.11, 2008. Its been one month still have not recieved my order via FEDEX that the site says they will ship 2-3 days after the placement.
I emailed and left several messages and no reply at all !!! Talk about customer service and customer scams !!
The site is well maintained and well made I can't believe this is a fraud site.
I have to dispute this with my credit card company.
Yet I did get a order confirmation # too !! But no shipping confirmation or some sort.

Do not get mislead this is a fradulent site~!!! watch out...
25 days ago by Kristen [send email]
i wish i had read this before i ordered! having the same complaint. gotta scramble now to find alternative for baby shower this weekend.

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