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Took money but no magazine
Complaint Rating: 
Company information:
MagazineCity.com
United States
Phone: (800) 787-1414
www.magazinecity.com
A magazine was ordered from magazinecity.com on Jan. 31. It is now July 9 and no magazine has arrived. I called the magazine itself and they have no record of an order for me. Great. I am trying to call magazinecity.com’s 800 number. It is not a 24-hour number and you must call between 9:00 AM to 6:00 PM Eastern time. Four out of five times when calling the number (800-787-1414), I get a message that the call cannot be completed. I also tried the Charlottesville, VA number at (434)-817-1800. On the few occasions when I got through, I was on hold for minutes before getting a message that they were too busy to take my call and that I should call back. So, after 7 months, so far they have my money, I have no magazine and I can’t get through to talk to them. Don’t use this service.
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