Complaint Rating:

Company information:
Magazine Special Today
1521 Concord Pike Suite 301
Wilmington, Delaware
United States
Phone: 1-866-924-4501
MagazineSpecialToday.com

Recently I noticed two purchases that I never authorized or made had been recorded on my online checking account.

I called my local Bank office and secured the phone number of the party charging my account and called them. They were not helpful. They said that in order to correct any errors they would need to access my account. But they had no account listed under my name, phone number or address. I was not listed in their system as a customer. The person informed me I would have to give them my debit card number in order to access my account.

I informed them I could not provide this number over the phone since I had no idea who these people were, and for all I knew, they could subsequently raid my account. I asked them if they could tell me anything about the charges and learned that the $3.95 fee was the initial setup charge and the $7.96 fee was the first monthly payment for a subscription to four separate magazines. Since I subscribe to only one magazine and have a fixed income, I would never subscribe to four magazines.

I asked for the name and address for the corporate headquarters and a phone number to contact them. I was informed either that the number could not be given out or that no contact phone number existed.

I then informed them that I would contest the charges with my bank and stop future payments.

I was informed that if I did so I would be turned over to a collection agency and credit reporting agencies, and something else I don't remember. I was told for the fourth time that the only way they would cancel my account in order to stop future charges was if I provided them with my debit card number.

Incidentally, I never received any magazines.