Complaint Rating:

Ordered a magazine subscription Dec. 2007, Magazine City debited my credit card for $41.84. I never heard from them until January 2008 when I got a very poor "gift card" in the mail for the subscription that was supposed to be a Christmas present to my wife. After days of trying and hours of waiting on the phone, I finally got through to a rude woman and she bluntly stated it would take 12 weeks to process, then basically hung up on me. I called the magazine's publisher and they state that it only takes 4-6 weeks to process a subscription.

Today, MAY 14th, over 5 months have passed and still no magazine. After trying for 7 days and hours more waiting I finally got through only to be told that I could not get a refund and there was nothing I could do... the woman was quite curt. I then was passed to April and rude supervisor that stated they would not refund my money and it wasn't their fault it's taken 5 months... so who's fault is it? This is an outright case of theft and fraud. Magazine City took my money and there is no indication they ever intended to have my magazine delivered.

I STRONGLY URGE ALL READERS NEVER TO DO BUSINESS WITH THESE PEOPLE! IT'S A SCAM AND THE AMOUNTS STOLEN ARE TOO SMALL TO DO MUCH ABOUT LEGALLY, SO THEY CONTINUE TO MILK THE PUBLIC AND NEVER DELIVER.