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Magazine City Complaints - Took my money, no magazines

Review all Magazine City complaints

Magazine City

Posted: 2008-05-02 by Kathryn Bowman [send email]
Took my money, no magazines
Complaint Rating:  100 % with 1 votes
Company information:
Magazine City
650 Peter Jefferson Pkwy Ste #190
Charlottesville, Virginia
United States
Phone: 434-817-1800
magazinecity.com

Ordered 2 magazines on December 23, 2007 for my son for Christmas. Paid $52.95 for these. As of today still no magazines or money back. I've spoken with customer no service 4 times now but today there is no answer on any line or option. I called the magazine companies themselves and they have no record of my order for my son, under his or my name. I've now re-ordered these magazines directly from the companies, Auto Week and Car and Driver, as of today and am looking to have my money returned to my credit card. It does not look as though I will get it. I'm beyond the date to dispute with my credit card company, the norm of 60 days. I read all the rules of delivery and was leary about the delivery times as they all surpassed the dispute limit but didn't think I would actually get ripped off since I never have in the past order anything on line. My mistake there. All I want is a reimbursement since now I'm paying double.
Comments United States Magazines & Newspapers
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Comments

211 days ago by Debbie Cook [send email]
Hello,
I also had ordered a magazine subscription of car and driver for my son at Christmas.
Dec 20th the money was taken out of my credit card account but as of May 1st I still have not recieved one issue.
I have called 5 times. I managed to get a live person twice with assurance that the magazine would arrive but both times the date was a later date than I was orginially told. Both dates have long gone .
The last 3 times I could only get an answereing machine which tells me to call back when their volumes are lower and then hangs up for me. I have called back at the slower times.
I have also emailed the customer service address and still no response.
My opinion is don't get tricked into ordering from Magazine city. They are crooks appaerntly.

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