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Madhur Courier Services
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2.0 23 Reviews

Madhur Courier Services Complaints Summary

6 Resolved
17 Unresolved
Our verdict: When using services from Madhur Courier Services with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Madhur Courier Services reviews & complaints 23

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1:33 am EST
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Madhur Courier Services An A4 size envelope parcel

From last some days a shailendra mishra (someone from madhur courier company) is telling that they will not deliver parcel at that address we have to reach where ever they are.

They are unable to deliver at Mauganj and may be telling to come Rewa to receive that parcel which is impossible from our side due to office work and that much distance.

It has been 9 days and we need that parcel till today.

I am unable to contact any customers care or complaint office also.

Please guide regarding this

Claimed loss: Documents are more important then money here. Please deliver it or provide any option

Desired outcome: Please deliver it as soon as possible.

Confidential Information Hidden: This section contains confidential information visible to verified Madhur Courier Services representatives only. If you are affiliated with Madhur Courier Services, please claim your business to access these details.

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4:17 pm EDT
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Madhur Courier Services Courier not delivered

[protected]

I had booked an courier on 11/08/2023 from Shujalpur(465333) madhur courier to Balaghat(481001) but did not receive courier till date... I called Shujalpur office, they spoke to Balaghat office or Balaghat office did not give any correct answer...I want my courier delivered immediately.

Dharam parmar

Block no I Room no. 91 police line balaghat

Cont- [protected]

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10:49 am EST
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Madhur Courier Services Courier service

We have booked a courier through Madhur courier service from ITARSI to Borivali East Mumbai containing important documents on 23.01.2023 but after reaching Mumbai it is roaming Indore and Bhopal. I have contacted the Bhopal office twice on 02.02.2023 and they assured me to divert the package to Mumbai but it still awaiting to Mumbai. As the consignment is important if it delaying in delivery I may face financial loss.
Kindly look into the matter and the needful.
Regards

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Is Madhur Courier Services legit?

Our verdict: Complaints Board's thorough examination reveals Madhur Courier Services as a legitimate entity with notable strengths. Despite a 26% resolution rate on customer complaints, which invites a closer look, Madhur Courier Services stands out for its commitment to quality and security. Clients considering Madhur Courier Services should delve into its customer service record to gauge compatibility with their expectations.

Madhur Courier Services earns 94% level of Trustworthiness

Perfect Trust Endorsement: Madhur Courier Services achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

The age of Madhur Courier Services's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Madhurcouriers.in has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Madhur Courier Services's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 26% of 0 complaints were resolved.
  • Madhur Courier Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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9:25 am EST

Madhur Courier Services Courier not delivered yet

I have sent a courier to Worli, Mumbai on 1 Dec 2021 but it is constantly showing the courier at parel, Mumbai from 6 Dec. I have called on helpine no. but noone is helping. I have done a big mistake by sending my imp. doc. through this courier service. I have sent an imp. Application form to Mumbai. If it will reach there on time, I wiil face a huge loss. Please deliver it soon.

Desired outcome: Deliver it very soon

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2:36 am EDT

Madhur Courier Services Complaint about madhur courier

My courier AWB no. [protected]. Reached at Raipur on 14th October but not delivered to my address. What the hell.where Is my parcel

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6:05 am EDT
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Madhur Courier Services Wrong deliver and giving wrong docket no

I have booked parcel from bishrampur to indore om 04 september 2021 and parcel is showing deliver at bilaspur they said your docket no is wrong but the docket no provide by them is [protected], they are giving wrong docket no, they didnt tell me where is my parcel

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3:08 am EST
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Madhur Courier Services parcel not received till date

Parcel booked on 09/12/2020. Address is gokulam society h. No.35, gundala road, city mundra, kutch, gujrat - 370421. But parcel not delivered on till date and not rto. And not response branch office. Pls update status urgently.

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6:16 am EDT

Madhur Courier Services Parcel not delivered yet

Dear Concern,
I booked A Docket no.P303026140 Dt. 17 march 2020 From Himachal Pradesh To Siliguri west bengal. I do understand before due to lockdown it was delay but on 18 June they have recived in kolkota but till date they havent forward to siliguri Even the customer care no dose not work and some number incorrect.

Please find the attached file.

Kindly solve the issue at the earliest and give me the status of the same.

Thanks

Sanjok

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3:51 am EDT

Madhur Courier Services Parcel not deliver yet

Dear Concern,
I booked A Docket no.P303026140 Dt. 17 march 2020 From Himachal Pradesh To Siliguri west bengal. I do understand before due to lockdown it was delay but on 18 June they have recived in kolkota but till date they havent forward to siliguri Even the customer care number dose not work and some number is not correct.

I wrote a email but no response.

Thanks

Sanjok

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9:07 am EST

Madhur Courier Services not deliver and missing documents

Hello
I booked a parcel through madhur courier documents from 03-02-2020 chhindwara m. p to Jalandhar Panjab but my documents tracking 4-2-2020 to Delhi but my documents Delhi missing and not deliver C/no.[protected] My parcel reference number is p[protected]. Up to 06 feb 2020 he parcel not yet delivered. I have many calls to your New Delhi documents branch but your person did not properly answer. and I am you new Delhi documents branch going but my documents enquiry you person not allow me and not responsible. regret to say that I am literally disenchanted by the service provided by your company I hope you will take a serious notice of this complaint immediately me you company is complaint consumer forum and legal process. so please my documents return me home address and Mgs me is govt documents
The copy of the packer's receipt is attached to this letter for your convenience.
Sandeep
[protected]

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9:41 pm EST

Madhur Courier Services shipment of a parcel from khan electricals, pune

Prof. Y. V. Venkatesh
521, 5th Cross, 8th 'A' Main
Tatanagar (Kodigehalli)
Bangalore 560092
Tel [protected]

Dear Madhur Courier Service,
This morning I received an email from Mr Vahid Khan of Khan Electricals, Pune, stating that he had sent the parcel containing a water level indicator through your office (in Pune, I suppose), with the docket number
P300654942.

But when I tried to track it through your website, the message is

"no record found".

Please let me know what has happened. Will you please check with your Pune office and confirm the arrival of shipment in Bangalore today/tomorrow?

Thank you in advance for your prompt response.
Y. V. Venkateh

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1:33 am EDT
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Madhur Courier Services goods delivery at wrong place and taken sign, mobile no of wrong person

Dear Sir,
I have send a courier From Radhaballabh Healthcare (Ranchi)to Davey agency(Kolkata )Consignment no-[protected], Product has been deliver at wrong address and taken Sign and Mobile no of wrong people (Mob no is switch off).
Concern person of Madhur courier told me, My responsibility was to deliver the goods, I deliver just ask to Davey agency.
Davey agency has net receive any parcel and there is no Stamp and sign of the concern person of Davey agency on receipt.
Kindly solve this issue on priority basis.

Radhaballabh Healthcare
mob-[protected]

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5:28 am EDT
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Madhur Courier Services Delivery of consignment

Dear Concern

My brother send a courier from gorakhpur to lucknow (CN [protected]) on 28/03/17. Now when today i called to your lucknow office [protected]) for delivery of my packet he tolde me that "we retrun the packet" when i ask about reason the person told me "Hamari sushant golf city me service nahi hai". Than i ask him if u r not providing service in destination place than why u book the packet and why not u called me becuase my offcie is in hajaratganj lucknow. He told me "aap gorakhpur offcie me bat karo usne kyo book kiya"

Is this type of service provied by you gui?

Very shame to this type of reply of a reputed courier company.

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1:59 am EST

Madhur Courier Services Wedding cards

My dad has couriered my wedding cards form M.P through Madhur Courier service before 1 month of my wedding and after 15 days of my wedding I am getting those cards. I mean this is the worst courier service I have ever seen. Please do not use this service at all. When enquirer they are talking in a rubbish manner. Initially they say that they have amazing courier facility into the place where they need to place courier but later when I called them to give me my order so they said we do not deliver order to the area you reside so come and collect your order by your own. I mean who does that.

Highly disappointing service, worst staff members, No clarify of their own service, not at all trust worthy.

Do not use this service at all. They does not have the importance of once urgency.

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7:04 am EDT

Madhur Courier Services Courier not delivered yet

[protected] is my Docket No. I have couriered my things to Bhatapara, Ambuja Cement on 19/07/2015. Before that, I have confirmed that Madhur Courier service is available in Bhatapara from their courier office also.
Today is 01/09/2015, but still courier is not delivered yet. At least 7 times I have called him on [protected] (Madhur Courier, Bhatapara) from last one week. Sorry to say but, Not proper response has given by Madhur courier person. In fact he told me that he went two times at Receivers address but he didn't allow to enter into the gate.
Whaat?
I just want to know that what is use to write Receiver's Phone number on courier.
I have written receivers Mob. No. in bold letter.
Thia is 2 nd week & I have already late for submitting the documents to company.
One more thing their complaints mobile number also not working.

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11:36 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Madhur Courier Services Parcel missing by madhur courier

Dear sir,

We booked a parcel from Delhi to Indore by your service with docket no. [protected] on 26/11/2012.
Toady over one month have paased but there is no delivery, Parcel is missing.
On your Tracking system it is showing manifested to indore branch, I make contact to your indore office buit they ignore it and refused to genrate a complaint no.
I also contact where it was booked, they also said to contact your office, but everyone replied only "I dont Know"
Now you tell what should i do or you will do something.
I am a premium customer of your Indore Saket Branch, but I wil be compell to stop all services of Madhur Courier, if you don't search my this Parcel.

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rahul soni
, IN
Jun 03, 2011 11:07 am EDT
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REGULAR BLACKMAILING BY THE DISTREBUTOR IN KHAJURAHO (MP) DIST CHHTARPUR, ALWYS SAID THAT HE CAN RETURN ALL THE COURIERS RECIEVED...! EVEN A SINGLE COURIER RECIEVD AT TIME HE ALWAYS DILIVERED AFTER 1 OR 2 MONTHS LATER. PLEASE DO SOME INQUIRY AS POSSIBLE...

M
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manish sakhuja
, IN
Dec 18, 2009 5:28 am EST

MY COURIER DATED 12.12.2009 : CONSIGNMENT NUMBER [protected] IS NOT YET REACHED . ALSO NOBODY IS THERE TO LISTEN TO THE PROBLEM TO RESOLVE.

DISPATCHED FROM BILASPUR TO MUMBAI
DATE 12.12.2009
NUMBER [protected]
MADHUR COURIER

B
B
Barinderjit Singh
,
Aug 14, 2008 3:10 am EDT

Delay in courier delivery, a courier pod no [protected] sent from Ambala to Moga (Punjab) through Madhur Courier on 11th August 2008 has till on 14th August 2008 not been delivered and even when contacted their local office they responded in high tone and said that delay in courier is not their responsibility.

P
P
preety surywanshi
, IN
Feb 08, 2010 6:24 am EST

courier not delivered at time while it is urgent..

K
K
K_M_F_L
, IN
Jun 30, 2011 12:43 pm EDT
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RECEIPT NO [protected] DT 28/6/2011 OF MADHUR COURIER .
ABOVE DOCUMENT SENT FROM GUNA (MP) TO BHOPAL (MP) BUT STILL NOT RECEIVED.AND BEHAVE OF PERSON IN BHOPAL IS NOT GOOD. SAYING THE DOCUMENT IS MISSING AND WILL DELIVER WHENEVER HE FOUND.
KMFL BHOPAL

D
D
DURGESH VERMA
, IN
Jun 24, 2010 12:22 pm EDT

hi i m durgesh verma mera ek document bhilwara raj. se aana tha jo indore se gwalior k liye 17/6/2010 ko hi despetch ho gaya he but avi tk mujhe recieve nahi huya he name RAKESH KUSHWAH NAU GAON DIST MORENA M.P. DOCATE NO. [protected] MY CONTACT NO.[protected]

H
H
high style marketing india pvt. ltd.
, IN
Jun 22, 2010 11:17 pm EDT

my coreir will come from shri ganganager to rewari

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10:58 am EST
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Madhur Courier Services Undelivered / Missing

My Broker Mr Maneyesh Delwar Send Me Some doccuments through Madhur Courier docket no. [protected] date 29-09-2012
From M.P.nagar Bhopal M.p. to Kathiwada Alirajpur M.P.,
But the docket is not delivered yet
Please help the parcel contains some Very valuble doccuments for me.
my mail id. [protected]@1708ymail.com

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12:37 am EDT
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Madhur Courier Services Irresponsible and rude behavior, sloppy service standards

Hi All,

This is with regard to a courier that i was to receive from Moneylife magazine (www.moneylife.in). After waiting for sometime, i called up their office to enquire whether the subscribers copy had been mailed, to which the receiver of the call replied affirmatively. She followed up and called back to mention the courier name and the phone number of a contact person in Pune. When i called up the number and enquired about the same, he promised delivery in a couple of hours, but no delivery was made even after 5 hours. Annoyed by the service levels, i called Mr. Rajesh from Madhur Courier again and he started being arrogant, irresponsible and rude. When i asked him when the delivery would happen, he replied back saying, " Mujhe aap ko safai dene ki zaroorat nahi hai-jisne mujhe courier ka order diya, mei usi ko safai dunga, theek hai?" and banged the phone.

I believe companies like Madhur Courier should take some lessons on customer service standards. Utterly irresponsible, rude behavior-unfit to be in the services sector

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11:09 pm EDT
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Madhur Courier Services Goods not recived

Still i m not getting my goods from madhur courier. The courier boy say come at courier point and collect the goods.I m not able to give you that because. It is heavy.
My colleges get that goods at their home.
So please do some thing this is not first time.in month of dec 09 same things happen.
Consignor- mankind pharma
Meerut
Consignee- nandan rai jaidka
60a, sachidanand nagar
J.K.Road bhopal m.P
[protected]

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12:44 am EST
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Madhur Courier Services Non delivery

I am atul pandey,
I was sended my courier on 31/12/2009 by madhur courier services, hamidia, bhopal
My docet no was [protected]
But receiver could not received yet.
While they promised for delivery within 4 days.
Let me 2 know what should i do...?
My contact no is [protected]

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+91 808 130 2303

Website

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Most discussed Madhur Courier Services complaints

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