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Maak 4 Pets


Do not use them

Complaint Rating:  81 % with 16 votes
81% 16
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Maak 4 Pets
United States
I ordered Iverhart Max Green 6 month, from this company in October. I paid $34.95. When I went to their web site to order the same item again, their ad said there was an additional 15% off all products, but when I went to order the product there was no additional 15% off.
When I called them their response was, the additional 15% is already taken off. When I explained to them that isn't, that it's the same price as I paid in October and that there is No way that there is an additional % off.
I explained to them that when I ordered in October it was the same price as is was now, and the web site didn't have anything then about an additional % off. So, when I keep expalaining that their web site is deceptive they said it was my problem.
Now I went back to their web site because I saw that they say they will beat all competitors prices. The exact statement on their web page say's "WE WILL BEAT ANY COMPETITOR, JUST EMAIL THE COMPETITORS WEB SITE INFORMATION AND WE WILL BEAT THEIR PRICING AND SHIPPING!
So I emailed them a web site I found that had the Iverhart Max Green 6 month supply for $19.99( the same item I had ordered from MAAK in October). Their response was it's only on Frontline. When I went back to their web site to verify that, it said the same thing it said before, until you gofurthur into their listings, which I had been on before contacting them about beating the competitors price. When I was on it before it didn't say anything about it only being Frontline that they will beat. Now when I go to the Iverhart part on their web site it now says they will beat pricing on Frontline.
After this I told them that I guess I will need to go to the BBB and file a complaint. They sent me a response email that said " I guess so".
What I didn't tell them is not only am I going to file a complaint with the BBB, I am also going to file a complaint with the Federal Trade Commision about their deceitful business practices.
They are very rude & arrogant. They lie about everthing. DO NOT USE THIS COMPANY EVER, EVER, EVER, EVER!!
Complaint comments Comments Complaint country United States Complaint category Pets & Animals
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More Maak 4 Pets Complaints & Reviews
Maak 4 Pets - Bad service [1]


Sort by: Date | Rating
 1st of Mar, 2010 by    +1 Votes

Maak 4 Pets - Order Was Perfect
MAAK Enterprises
United States

Order was perfect! Arrived in good condition. Thank goodness for MAAK 4 Pets! Saved Big money!

 22nd of Jan, 2014 by    +1 Votes
I never had an Problem with them nor was the rude against me!
 6th of Oct, 2014 by    -1 Votes
Ordered Trifexus, after 3 weeks product never came. Contacted company they said they would reship. After 3 more weeks never received
product. Wrote them again and told them I was disputing my charge. One week later I received a one ounce envelope at the post office which required a signature. When I opened the envelope, all that was inside was a copy of my invoice. My credit card company called and said they have a signature of the delivery (THE ONE USED FOR THE EMPTY PACKAGE WITH THE INVOICE) Trifexus 6 pack weighs more than one ounce. Get real MAAK. This company is a joke
 11th of Oct, 2014 by    -1 Votes
The same thing happened to me...BUT, their USPS label had "zero" ounces...the shipping weight of the product is at least 10-12 ounces. This was my presentation to my credit card company and they reversed the charge. VICTORY!!

I am surprised that this company still operates.

Good luck
 8th of Jul, 2015 by    +1 Votes
People take a couple days to get back to you but all is well that ends well. My order never came, so I called. Didn't get through, left a message and got a call back 3 days later with an apology and was told they'd re ship, which they did. I've ordered 3 times since then and have gotten my order every time.

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