Complaint Rating:

Company information:
CenterPoint Energy
Texas
United States

Centerpoint is a bunch of liars, and their customer service sucks on the phone. I missed work today to sit at home and wait ALL DAY for a representative to show up...NO ONE SHOWED UP...whats worse is that they lied about it and said that they showed up to turn my gas on... WHATEVER not a damn person showed up. they say they rang the doorbell and my dog started barking, strange at the time he said he showed up was right around the time our power came back on after hurricane Ike. so if he was just before the power came on the the doorbell would not have worked therefore not getting my attention, let alone my dogs to go bark at the door. if it was after the fact that we got power back then he is still a liar, because once the power came on I went and opened the garage door to take the trash out to the curb since tomorrow is trash day and we haven't had trash service for weeks due to Ike. the thing that makes it worse is that they sent an e-mail saying when they would be here, and it stated that nobody needed to be here... why then would he come out (the liar didn't come out) and cancel my turn on because he said nobody was here. DON"T TRUST CENTERPOINT THEY LIE AND THE SAY ITS YOUR FAULT AND YET MAKE YOU WAIT LONGER FOR SERVICE.