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Luminess Air, Los Angeles, California Complaints & Reviews - Customer Service

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Luminess Air

Posted: 2012-11-16 by    Ward_MDR

Customer Service

Complaint Rating:  80 % with 5 votes
Contact information:
Luminess Air
Los Angeles, California
United States
Worst customer service I have ever dealt with. They sent to the wrong address (which I had not provided). When I didn't receive the item they refused to refund my money or send me a new item. Every time I called they told me to call back next week to check the status. Such horrible customer service that even though I liked the product I will be looking for a new system because of their horrible business practice.
Comments United States Cosmetics
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 19th of Nov, 2012 by   LuminessAir 0 Votes
Thank you for your interest in Luminess Air! Please know that we are here to help and can be reached at 1-888-793-7474 M-F 8:30-5:30 CST at by email at luminess@luminessair.com.

Sincerely,
Luminess Air
 9th of Mar, 2013 by   debora stewart 0 Votes
I want to cancel all future orders. I have enough makeup to keep me for a long time. Please cancel as soon as possible. My name is DEBORA STEWART, 17 ARLINGTON ST. APT. 9, AUBURN, MA. 01501. CUSTOMER I.D. 1304716. Thank you for you prompt attention in advance. I will also go to my bank to keep anymore shipments from being paid. Sincerely, Debora Stewart

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