Loyola Plans Consolidated
reviews and complaints

I am aurora andaya pagaduan, life planner, with new address at brgy. Dacutan, tagudin, ilocos sur, contact no. [protected]
I would like to make a follow up on my inquiry about the memorial service assistance for my husband, juanito del rosario pagaduan who just passed away last march 20, 2015.
Cfc no. Lll1 1000573
Contract no. Lll1 11 587128
Planholder: pagaduan, juanito dr
Contract price: php 14, 400.00
Full payment date: february 14, 1997
Base value: php 12, 000.00
Beneficiary list: pagaduan, aurora a.

I already submitted original documents to your dagupan branch last april 2015 to wit:
1. Memorial services plan application
2. Plan data
3. Life plan contract
4. Certificate of full payment
5. Death certificate (Photocopy)

I've been making follow up on your email ever since, but you don't have any action yet.

I am hoping for your immediate response.

I am a beneficiary of Loyola Plans with my late husband, Rufo G. Paulate a time plan holder who died sometime in March 2010. It was in a flexy program 5/20 with its date of contract from June 1998 to June 2018. The Plan had already fully paid since 2003. I have already submitted some of necessary records to your office thru Phil Post sometime on September 22, 2017 for your ready reference.

In view of this, may I request for any response from you on my request for a lump sum benefit as indicated in the plan.

Please contact me at my email address [protected]@gmail. com with my office landline [protected].

looking forward for your immediate action on my request.

ELIZABETH CHONA PAULATE
Beneficiary of Loyola Plans

Madam/ Sir:

I would like to inform your office that last March 31, 2017, I processed my claim regarding the unrendered memorial service of Loyola Plans. The policy holder belongs to MRS. JOSEPHINE ESTOCAPIO, my mother with policy No. 905606-0 passed away last March 8, 2017. I have submitted all the requirements and they gave me a date to follow-up my claim. But every time I call your office, they will always replay to follow it up on other dates. The payees name is SHARON ESTOCAPIO. My calls are long distance because I am from Baguio, and I have to buy load just to follow-up my claim. Its been six month and there are still no development. Mr. Benny Benitez is the one receiving my call.

Hoping for your immediate action on my request.

My daughter's educational plan was due for the last payment of tuition fee claims on November 2015. From that time on until December of last year, I kept ib following up my claim. At first I was able to talk to the in-charge in Makati main office. They say there was no go signal yet from the finanve divison. From then on I keep receiving text messages from Loyola Plans that my claim.is not yet available. I hope my claim will be processed soon

On April 16, 2017, I am due for the yearly claim of the educational plan for my son. Plan was purchased from Cebu office however last year only, I came to know that it is now closed. Couple of months before April 2017, I had been calling Loyola Plans and was connected to educational plan dept. but nobody answered the calls. I also send them an email with all details and no one even care to respond. Lucky me, my brother is based in Manila so have requested and authorized him to follow up on my behalf. The claim has been submitted, processed in May 2017 and was informed to follow up again in July. He made another follow up on the first week but was told to follow up again on 17th July, 2017. He went back again few days back unfortunately, he was told that he will be contacted. My brother even told me that it was very chaotic in the office, so many people complaining and angry because they are the same like me, their plans are long way due but the claim are still not released. Loyola, when are you paying your dues to our hard earned money which we've invested in your company?

I am Simeon L. Micklay, one of the many clients of Loyola Educational Plans. the contract matured after the 5-year payment and I filed my educational benefit availment request last Sept. 1, 2015 at then Loyola Dagupan office. My contract No. is [protected] and CFP No. NLR21011666. Please update me on n the status of my claim...I have sent several inquiry to the company portal but recieved no reply.. please..update..

This is Marlon Zabala Educational plan holder for my son, my plan have matured in 2013 but until now 2017 we have not received the benifit. Is this the plan of Loyola to stop my childs education? Many follow ups have wasting phone charges, sending requirements, time and efforts in Cagayan de oro, and in davao city? now i'm planning to fly to their main office in manila. I think they already forgot our claim, they can not be contacted. if they were sincere in complying our claims, why they don't reply. this is my number [protected].

My name is Shirley D. Salgo, from Cebu City, a Loyola Educational Plan Holder and my son Jason Karl Salgo is the recipient of this plan. He will soon be graduating from college, and three cheques for three semesters (we still belong to the semestral releases) 2nd sem [protected]); 1st sem [protected]) and 2nd sem [protected]). I can no longer remember specific plan holder number since, I already submitted all the documents you required, before we we're able to avail of the plan.
I sent you an email last year, but I did not receive any respond from you. I called and texted all the cell numbers given to me by your defunct office in Lapu-lapu City, Cebu, but the numbers could not be contacted, nor any answer to my text messages were received by me.
We (my husband and I and my son) request your good office to release us the unreleased amount of P11, 250.00 at P3, 750.00/semester x 3 semesters. This may seem a negligible amount for you, but this a big amount for us, since we paid all the contributions religiously, because if we don't, you charge us penalties for late payment. I was also one of your agents before and I was able to sell 5 (five) educational plans. And sad to say, I felt shame because one of my clients is suffering the same fate as I do. The planholder's name is STELLA MARRIS G. PUEBLOS, and she still also have uncollected educational plan payments from you, and very soon, her third educational plan will mature too. Now, another client of mine will have a mature educational plan this June 2017. Her name is DIVINAGRACIA L. CONSTANTINO. I pray that your good office will somehow give due recognition and send me your payments amounting to P11, 250.00.
Thank you and praying for your positive action regarding this request.

Respectfully,

Mrs. Shirley D. Salgo, Cebu City
Contact Nos: [protected]/5115057/8889840

I want to raise a complaint about my mothers timeplan which matured last 2012. We processed and submitted all the documents last april. It is unacceptable that we are the ones who are suffering from the negligence brought about by your davao branch whom did not submit the documents that my mother submitted. Please do not let us suffer, most specially my pwd sister. We are in great debt right now. Nakasangla po ang bahay namin. Wala napo kaming matitirhan. Maawa naman po kayo sa amin.

Unahin po ninyo kami. Nagmamakaawa po kami sa inyo.

Jonny chung
[protected]
Timeplan holder : catalina ochavillo

Im amormia cruz. May plan ako matured na almost 2 yrs at may 2nd plan ako matured na dn ng april 2016. Wala pa ko nakukuha kahit isa. Sbi october wala pa dn. Nung hinuhulugan ko yan hndi ako pde madelay maghulog kc mafoforfeit bkt ngayong kukunin ko na pera ko ayaw nyo ibigay pag december wala pa yan lalapit ako kay tulfo. Sobra na inantay ko. Pera ko yan ibigay nyo. [protected] contact number ko.

The Loyola sub office here in Bacolod closed down without informing us ahead of time, i was supposed to get the 4th checks for my daughter but until now no checks arrived. the tel. numbers given to me just kept on ringing.
The contract No. is WVR530004478 with Ref. No. A010032112. I have sent a couple of emails already at [protected]@loyolaplans.com and this is their reply: Thank you for your interest in Loyola. We have relayed your inquiry to one of our agents and will call you soon. Visit wwww.loyolaplans.com for more of Loyola.

Good day!
This is janette dagcuta mondejar. I am a plan holder in your educational plan. My plan type is classic gold. I just want to inquire about the educational plan because we really needed the money to support my son kenneth ian dagcuta mondejar who is an enrollee to your educational plan.
Please reply as soon as possible. God bless you. More powers.

Good day,
Sir/mam, my wife marilou marilyn l. Salamat, follow up the educational plan claim of my son john marvin l. Salamat why his check last year 2015 was not release. Your loyola personnel at lucena branch say wait for the result came from main office.

Now year 2016 I ask to your office the status of my claim

Thank you!

The loyola plans consolidated, inc. Branch here in bacolod city was closed. I was supposed to get my last cheque. The problem is I dont know where, when & how I will get my cheque. I already contacted those phone numbers and emails that they give but nothing happen. Plan holder: aldrin cabiles ([protected])

I am a holder of 5 fully paid plan for education plan of loyola plans consolidated and I was supposed to received my 2nd cheque on sept 2015 but until at present nothing happened. I contacted the bacolod branch, in the person of geraldine macazar but she was saying that bacolod branch will be closed and all transaction will be concerned by the their makati main office, she gave us phone numbers and emails addresses that if contacted nothing is responding. I am very very worried for my children's educational plans and I am burning like hell now. I want to know what is the status of this company and my plans. 1st matured plan c-[protected]-9

I am plan holder for 5 educational plans of Loyola Plans Consolidated, Inc and one my plans have just matured last 9/15/2014, the first cheque was received on time but unfortunately the 2nd cheque schedule to be received last Sept2015 was not received up to now. i am burning like hell now because the Bacolod branch employee just gave us numbers and email that does not response at all. What is the problem with this company, are they blind and deaf or they want a more drastic move to enlightened their dark minds.

i am supposed to received the educational payments last July 23, 2015 but they said that maturity date is the only time they will process said educational claims but asking them when will it be released to no avail no one from their company would explains of such delayed...is this how the company would treat their after sales client...

Good day! I would like to follow up on the educational plan which was due on October 15. The name of the plan holder is Mr. Charlie Agrava Inserted here is my contract number: [protected] We need an urgent release of the money because my daughter will need it for her enrollment for the second semester. I'm looking for your immediate response. Thank you

Good day! I would like to follow up on the educational plan which was due on july 26. The name of the plan holder is mr. Rolly alvarez. Inserted here is his contract number: [protected]-5. We need an urgent release of the money because we need it badly. Please release it as soon as possible. Thank you very much. We hope that you take this message and take an action after reading this because we are in need of that money for as of now we are facing financial problems. Godbless