Complaint Rating:

Company information:
American Express
United States

My wife and I are also dealing with American Express. People beware!! Their policies are wrong and mean to do harm. We never paid a bill late and always try to pay more than the min. due. In the last 6 months we have only paid the min. twice and all the other times at least 25 percent more and sometimes even double the min. payment. They have made a negative impact on my credit and I warn anyone who uses them to be ware if you carry any balances. They offer you a high credit line at first and then start dropping the credit line to what your credit balance is or real close. This impacts your credit in a negative way. My wife and I have reported them to the Better Business. The customer service is worthless. Talking to people in Miami, Florida is also worthless. For those who do not know, but that is where the complaint department is. Do yourselves a favor and throw the card in the trash. The best thing for this company to do for America is to go out of Business. My wife and I have our credit monitored and the company instructed us that their practice is what is lowering our score. We have a high credit score; we just want it to be higher. This is just to warn people.

Please for more additional info at amxexpress@gmail.com