Complaint Rating:

Company information:
Lowe's
700 North Galleria Drive
Middletown, New York
United States
Phone: 845-692-8044

I contracted with Lowe's to have a roof installed in 2005. They in turn contracted the work to a roof installer (failing to adequately check his credentials). The roof installer hired by Lowe's in turn hired another contractor to install my roof ("Subcontractor"). The Subcontractor slapped new shingles (in an uneven fashion) over my old roof shingles and failed to replace any of the original flashing. As a result of the shoddy workmanship performed, my roof developed leaks that had never been there before. As a result of all this, I've incurred extensive interior and exterior damages and living in my house has been challenging. At no point did Lowe's check the quality of the work being performed (or the persons actually performing the work) during my roof installation. To date (12/08) Lowe's hasn't made any serious attempts at making us whole and has failed to stand by the work performed by the installers they contracted to perform the work.