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Lousy product / lousy service!
Complaint Rating: 
I realize, after reading others' complaints of this company, that I was lucky to receive my DVDs at all. When the DVDs finally arrived I was appalled at their poor quality. They looked like re-recorded videotapes -- the show I ordered had been amateurishly videoed from TV. Plus the first disk I tried was flawed; it irretrievably froze half way through. I shudder to think what's in store for me with the rest of the set. These people, also, were next to impossible to contact either by email or phone. They should be stopped from doing business.
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