Complaint Rating:

Company information:
Credit One Bank
United States

I had my card stolen over a year ago. I called and canceled it luckily with no fraudulent charges. I then sent in a money order to pay off my remaining $560.00 balance. I then received calls from them saying I needed to pay. I told them I sent in a money order. They said they never received it. They told me to send in the receipt of the money order and they would take of of it. Got calls a few weeks later. Same thing! I told them I sent in the receipt. They again said they never received it! They then said I was being turned over to collections! And there was nothing they could do.

So not i am out $560.00 and am not getting a bad credit rap for THEIR SCREW-UP!