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Credit One Bank Complaints - Lost payments!

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Credit One Bank

Posted: 2008-02-01 by Sean Crowley [send email]
Lost payments!
Complaint Rating:  100 % with 4 votes
I had my card stolen over a year ago. I called and canceled it luckily with no fraudulent charges. I then sent in a money order to pay off my remaining $560.00 balance. I then received calls from them saying I needed to pay. I told them I sent in a money order. They said they never received it. They told me to send in the receipt of the money order and they would take of of it. Got calls a few weeks later. Same thing! I told them I sent in the receipt. They again said they never received it! They then said I was being turned over to collections! And there was nothing they could do.

So not i am out $560.00 and am not getting a bad credit rap for THEIR SCREW-UP!
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Comments

77 days ago by Erik Guerrero [send email]
Its worst when they claim that they haven't received your check. However, your bank statesment shows they withdrew the money 2 months ago. They want proof they cashed my check but they don't send the checks to be cashed. Instead, they call the bank and give the check information(on line cashed) and NO RECORD of the cashed check for me to request. They want for my bank to fax them proof that they cashed the check and my bank wants them to call my bank and neither one wants to do anything. This blood sucking thiefs are out of this customer. Although they've already made over $100 in 3 months that I had a credit card with them. That's $7.95 three times I paid over the phone to avoid another lost but CASHED check, a once a year enrollment fee of $65, three time once a month fee of $5.75 annual fee and the $2.22 and $2.48 monthly balace fee. I should have never put those $53.00 dollars of gas since I NOW still owe them $57.05 when I already paid $110.80. That's if I didn't forget any of the other charges. I know its my fault for not reading the fine print but I was desperate to rebuild my credit. I have since closed the account but didn't want to give them my $20 dollars that easy without making them WASTE their time for ripping me off.

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