Complaint Rating:

Company information:
Fifth Third Bank
Charlotte, North Carolina
United States
www.53.com

Fifth Third Bank lost my April, May and June mortgage payment. They called my home on an "unknown caller" number on several occassions to find out when I would make my payment? Ha, They also sent delinquent notices, Ha. I faxed over to them the confirmations numbers from my online banking of all my payments. I received a call on SUNDAY from an unknown caller number, it was Fifth Third Bank and a guy, named "Paul" using language as if he was a collection agency was demanding money. The late payment information showed up on my credit report!!! I asked Paul for the CEO information, he gave a name but no contact information.

I found on my own it is Kevin Kabbot from the headquarters in Cinninati, Ohio.