Complaint Rating:

Company information:
Customer
Cameron Park, California
United States

This bank is a joke! I made a deposit for around $2500 dollars in a check form, and they lost the check. I have proof of the deposit and a letter from the Cameron Park Branch stating they lost my check. They now want me to contact the source I received the check from and see if it has been cashed. Since they may have deposited it into someone else account my receipt clearly has my account number on it. However I'm a contractor and do not want to contact my client with this error the bank has made and look like an idiot. I could lose business for causing a hassle with my client. The bank could care less they just want their money. What a joke. They could care less about this making me look bad. All they want is their money. They never even apologized for this inconvenience. They should just eat the money that they clearly lost or deposited into another account.