Complaints Logo
Complaints Board | Submit Complaint | News & Stories | Recalls | Tips & Tricks | Videos | Mess-Ups!

Recently Discussed Complaints

1. (0 minutes ago)
J.D.By Rider
Terrible service
2. (1 minutes ago)
American Education Services
Fraud and cheating
3. (2 minutes ago)
GrantMaster
Complete Fraud
4. (3 minutes ago)
Antivirus2008y.com
Counterfeit software
5. (3 minutes ago)
desklottery@winndesk.org
LOTTERY WINNER

Consumer Tips & Tricks

Worst rating

5. 360 Share Pro (-317)

Subjects of Wide Speculation

1. KmartFeedback.com (1767)
$2500 gift card survey!
2. Bulldogs R US (1510)
This is a huge scam
3. Novelty ID Factory (1328)
Take your money and run away
4. Castaway Pools and Spas (743)
Never came back to finish the job!
5. Dr. Sydney Coleman (592)
Buyer beware!

Latest News & Stories

Stay Away

1. Airtel (996)
2. Direct TV (392)
4. Sears (355)
5. Kmart (353)

VoteAndDate.com

Heritage Web Solutions Complaints - Looser website developers

Review all Heritage Web Solutions complaints

Heritage Web Solutions

Posted: 2007-10-20 by Unknown [send email]
Looser website developers
Complaint Rating:  10 % with 10 votes
This is my second time around with looser website developers stationed in Utah. I can't believe this is happening again. Not having the time but having the know how of how to set up a website (using Dreamweaver) I took the plunge with Heritage Website Solutions (bad move).

Stop now and take your losses. Their Terms of Agreement pretty much covers their as@, except for a small detail!!

In any case continue to write in, this will add to the firestorm headed their way. 'What goes around comes around!'

Getting even.

Pissed of Veteran
Alameda, California
U.S.A.
Comments United States Hosting & Web Design
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

182 days ago by Brad Stone [send email]
Heritage Web Solutions values all of its customers, especially those who have voiced complaints. It is in our best interest to work with these customers to reach a reasonable and fair resolution. In most cases Heritage tries to go beyond what is fair for the company and errors on the side of the upset customer.

Words cannot express how truly sorry we are for some customers who, no matter what we do, are never truly satisfied. This is especially disheartening, as Heritage has the solid reputation of providing excellent customer service.

Some customers, as illustrated on this complaint website, have resorted to airing their grievances on the public Internet, in hopes of resolving their particular complaint. We do all that we can to help meet a fair resolution to their satisfaction.

However what becomes unfair to us, are those customers who we feel have received everything they have asked for, and more, but then take it upon themselves to have an ongoing vindication against Heritage. To us, there is nothing more we can do to satisfy them. They are who they are. Vindictive and angry people do more harm to themselves than they think they are doing against a company. It is sad but true.

Heritage Web Solutions, with a customer base of over 10, 000, receives less than one half of one percent in complaints. That is an impressively low number compared to the standards of today. We certainly would like to have zero complaints, but that is just not realistically possible. There will always be those people who cry foul, no matter what.

What you don’t see on this complaint website are all the positive emails and letters we receive daily from customers who are extremely happy with the service and work we have provided for them.

Heritage Web Solutions is a good, solid custom web design and hosting company that has an excellent rating with the Better Business Bureau and the Utah State Department of Commerce. We are ranked in the top 1% of web hosting companies in the United States and have recently been recognized by Inc 500.

If you feel that Heritage Web Solutions is not taking care of you, I would invite you to contact me at my personal email address at ceo@hwsinet.com, and I will personally follow up on your issue.

Warmest Regards,

Brad Stone
CEO/Heritage Web Solutions.
88 days ago by Lester [send email]
I use to work for them and they are a total sweatshop. there is no standardization in their programming or design. Over half of the designers there never finished college.
Your best bet for a solid design and website overall made in Utah is orange soda.
I don't work there anymore either I'm on my own now doing freelance.
But Orange soda is a fair and honest company for the 4 months I was there.

Heritage Web has a 2 site minimum per artist per day. They script out the sales calls to upsell the client to spending an average of $1000 per site.
With over 40 artists that's 80, 000 per day! And that's just in the basic production side they have 3 other departments that also generate income.
They are money grubbing w#0r35!
I welcome all comments l_claypool@hotmail.com
71 days ago by Melissa Smith [send email]
Welcome to customer no service and tech no support. I don't know why they even have a tech support because whenever I call they don't know the answer to the question. I know more than them which isn't a whole lot. When I ask how to upload a 2nd photo for a different view of the prodcut under my "Zen Cart" which they sold me because it would be so much better. They said they didn't know about Zen Cart? "You don't know about a product you sold me?" Let me speak to a supervisor. "All of the supervisors are in a meeting", he says. The are going to return my call. When I ask where they are as far as location goes they are not allowed to say... maybe outsourcing out of the US. This is one of my many complaints and if I didn't think it would hurt my rankings I would leave there overpriced $60.00 a month hosting upgrading joke of a company. Upgrades what upgrades????

Signed,

Sick of this company
42 days ago by Pamela O'neal [send email]
This company is full of $@^$! They are a total Rip off. They smooth talk you in and act like they care, Just to get your money. Don't leave a credit card number, they will start charging you when you are in Dispute...DON'T USE THESE PEOPLE THEY ARE RIP OFFS!!!

Previous | 1 | Next

Post your Comment

Please check text spelling before submitting comment
Your Name
Your E-Mail Address
Your E-mail is invisible to others
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Confirmation code

Search

Videos

Work at Home Scams

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Towing
   - Schools
   - Mattresses
   - Cosmetics
   - Appliances
   - Employers
   - Employees
   - Ebay Scams
   - Phishing
   - Timeshares
   - Movies

Smile upon Life :)


RSS Feed