Menu
CB Fast Food Chains Long John Silver's 5402 4th St Unit 1, Lubbock, TX, 79416, US
Long John Silver's company logo
Long John Silver's
reviews & complaints
Long John Silver's company logo

Long John Silver's

5402 4th St Unit 1, Lubbock, TX, 79416, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 9:00 pm
Tue
11:00 am - 9:00 pm
Wed
11:00 am - 9:00 pm
Thu
11:00 am - 9:00 pm
Fri
11:00 am - 10:00 pm
Sat
11:00 am - 10:00 pm
Sun
11:00 am - 9:00 pm
ComplaintsBoard
S
4:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Long John Silver's - long wait times, missing menu items, unethical behaviour

October 11, 2015 2:00 pm It has been a while since I have been to Long John Silver's because for some reason or another they never seem to fail and disappoint. I thought it would be okay to go since yesterday my brother and I had a discussion about how we were wanting to eat some fish. As a child this use to be one of my favorite places to eat and I don't ever remember having issues like what I've had in the past 3 years experiences. I am finally fed up with it and today I am writing about it. Today, after church I thought let's stop and pick up lunch and go home and have a relaxing Sunday. I went up to the drive through speaker and waited about 5 minutes before being asked to wait and place order. I waited an additional 5 minutes before being asked to just drive up to the window and place my order. There were two cars already waiting in front of me and I thought, how much longer could this possibly take. I waited 20 minutes in the same spot and still had not placed an order because there were still two other vehicles in front of me waiting for their orders to be either ready or taken. I drove across the street to another establishment where I was assisted in a drive through with extremely great service. As I was driving off I looked over to the LJS that I had waited approximately 30 minutes to place an order at and saw the same two vehicles that were in front of me waiting still in the same spot. Not only have I experienced extremely long hold times but when ordering usually the family pack they never have corn on the cob ready. Enough is enough, please get a management team that takes their job seriously and values not only their place of employment but also those patrons that want to eat there.

Read full review of Long John Silver's
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.