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CB Unauthorized Charges Review of Loansplusmore.co.uk
Loansplusmore.co.uk

Loansplusmore.co.uk review: Scammers 48

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Author of the review
5:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I am writing ann email regarding a refund on your company website, which leads to fals advertisement and to tricking customers, after researching your website thoroughly i have found that you have conned not just me put many other customers out of 69. 99 and not helping in return therefore i am entitled to a refund on the whole amount or i take legal action. You may have your terms and conditions however you have broken your side of the agreement and i want my money returned immediately.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

48 comments
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sparkplugannie
Leeds, GB
Nov 28, 2014 5:12 pm EST

They took £79 out of my account, which I did not authorise. I have requested a refund from them but have received nothing. I did not request any loan or any other service from them.

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FrankDrebin
Blackpool, GB
Jun 06, 2013 4:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This company removed £69 from my account without authorisation.

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steffanbaillie
Corby, GB
Jan 12, 2015 10:10 am EST

My number is [protected] and I am looking for a refund of £79 which you have taken yet have not offered any loans. I expect this phone call immediately as I am already taking legal action against companies like yourselves so I have no issue taking you on either.

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Lyndsay brown
Glasgow, GB
Oct 03, 2014 6:24 am EDT

i have had 79 pound unathorised from Loansplusmore and I would like my money back asap I didn't give any permission for money to be took ! Plz contact me on lyndsaybrown2013@gmail.com

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jujubeans 1
Carlisle, GB
Dec 03, 2014 9:08 am EST

Does anyone know an up to date contact number for loans plus more?

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jujubeans 1
Carlisle, GB
Dec 03, 2014 9:06 am EST

Does anyone have up to date contact details for loans plus more. I too need a refund. Can't seem to find a contact number that works? :(

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kirsty waters
Llanelli, GB
Nov 12, 2014 11:15 am EST

I need help I have had £79 taken from my account by loans plus more but i cannot find the website at all what do i do?

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lauragold
Cullompton, GB
Nov 10, 2014 5:07 am EST

67.76 taken from my acount about some loan i didnt apply for any loan on my life.return it back cuz i already spoketo my bank.email intagolda@inbox.lv my name laura goldberga 20/10/90

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KateF-S
Plymouth, GB
Oct 21, 2014 4:33 am EDT

Loans plus more took £79 from my account also . Requested a refund . Email received saying to put in writing a refund request . Put in writing and was told 30 days later would receive a cheque. This all happened in August . Still waiting for cheque ! Emails are ignored . Every time I ring the line is busy . Sadly I think we are all gonna have to put this down to experience and not see any refunds

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Kittenface1234
Birchington, GB
Oct 20, 2014 5:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi I'm desperately trying to get hold of this company can somebody please send me an email address, company address and phone number I would really really appreciate it my email address is moonshinebillysgirl@yahoo.co.uk
Many thanks!

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williammi
Glasgow, GB
Oct 17, 2014 11:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Has anyone had a full refund back from lonesplusmore as i am still watting on a full refund have sent letters and got nothing back

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Amy_L
Bedlington, GB
Oct 16, 2014 6:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i have had £79 also taken out my account, when i emailed them for a refund they told me i had to write a letter. i sent the letter 1 month ago i have had no reply or refund.
i have emailed since then and had no reply and their contact number cuts off!

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Amy_L
Bedlington, GB
Oct 16, 2014 6:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i wrote a letter to loans plus more for a refund 1 month ago and still haven't received a reply or a refund. I try to call and it just cuts off!

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naaye
London, GB
Oct 15, 2014 9:15 pm EDT

I'm also a victim of these loan people. They also took £79 from me. I called them. No answer. Emailed got one response telling me to write a letter asking for refund and a cancellation of my membership. Now I have no clue of they are and also they go hand in hand with another scam loan company called websiteloans.co.uk who also took £79 from me. They also advised me to write a letter but look and behold it was the same as loansplusmore address. Also in their email that was sent to me they added a link to contact them for if u had any questions. Once i clicked on it they link would redirect me to loanloansplus website. They told me I should be receiving my refund this week. Will keep you all updated

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jackhammer67
Plymouth, GB
Oct 13, 2014 7:24 am EDT

I had £79 taken from my account about a month ago like many other ppl I tried a few payday loan sites then loans plus more decided to take my money without even putting me forward for a loan company, this has to stop plz email me with a brief detail of how u were ripped off n if it's been resolved let me know how u did it plz if it's not sorted lets get our heads together n do somthing bout it remember people strength in numbers, dickinsonmark9@gmail.com.thanks ppl

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Januario Mestre Madeira
Oxford, GB
Oct 10, 2014 7:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

why www.loansplusmore take my money(£79.00) from my account in LLOYDS bank without my permission, but I'm not take any loan from www.loansplusmore

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Stephen mc mulkin
Irvinestown, GB
Oct 06, 2014 8:26 am EDT

My name is Stephen mc Mulkin I got paid today my own money to keep mme living for 2 weeks and use cleared my account forms reason I dot know . I would like a refund now ASAP please and thanks

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andybonner
glasgow, GB
Oct 01, 2014 12:10 pm EDT

how do I contact these ###? andrewbonner88@gmail.com

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witch123
basin, GB
Aug 31, 2014 10:02 am EDT

I went through a a different web site there name is CDF Holdings They have put my details to every loan company on the web i have had 100 text messages on my mobile and about 30 calls. Loanplusmore have taken 79 pound out of my account and i have never heard of them. I rang the bank and they said by law they can not hold more than 5 pound. They said to cancel my account and ring trading standards. So be a were of both these company, s

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Mingocat
Liverpool, GB
Jul 31, 2014 1:17 pm EDT

I applied for a loan with a company that was not a broker. After filling everything in and pressing next I found myself on a loans plus more site. I noticed this was a different site to one I had just been on and scrolled down to bottom of page and seen 79 pound fee. I clicked off immediately. Rang them telling them not to take any money out. No answer. E mailed. No answer. Got in touch with the original direct not broker loan who said oh yeah if ya declined by us ya automatically redirected to other companies some of which may be brokers, I know it doesn't say that on our site but from next month were hoping to include this in so people are aware. Told him I didn't click anything on this site and e said well it's ok then cos you haven't given them any details . All my details were there on the screen in black and white thou so they obviously had them. E reckons thee can't take money from my account because the original loan company destroy the three digit code and it would be fraud if they did take money. I don't know if this brokerage had my bank details from this other company cos I clicked off straight away. Waiting game now til in the morning when my wages go in and see if they've taken anything out

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STUNELL
FALMOUTH, GB
Jun 26, 2014 7:22 am EDT

i had the same problem today took £79.00 out my acc not amused they said they are issuing a refund we will see CON MEN!

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Forbesy13
Romford, GB
Jun 19, 2014 6:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Loans Plus More have taken £79.00 from my account today without my authorisation. Called them today and spoke to a lady called Barbara who has to be the most unhelpful, rude and ignorant person I have ever had to deal with. I asked her for her help in getting my money back to me today and he response was "no and that's end of". As you can imagine my reaction to that completely pushed my over the edge. I asked to be put through to a Manager, she replied "No". Asked to speak to her Compliance Department, her response was "No". I have to put this in writing before I can get my money back! Absolutely disgusting Customer Service and no help at all. I asked for their Company Number to speak to the Financial Conduct Authority and she told me to get it off the website! I then asked her if she is is purposely refusing to help me and she said "that's my job and to put it in writing". Can someone please help!

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andi 54
london, GB
Jun 16, 2014 7:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

took 79.85 from my account today and i have nothing.

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fatoumata
, GB
Jun 13, 2014 7:33 am EDT

Loan plus more have taken money from my account which i did not authorise them to take so please pay my money back

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Dawnmarie sheddon
West lothian, GB
Jun 12, 2014 7:41 am EDT

They have done the exact same to me! I singed up and 5 minutes later I wrote to the company asking to delete my information as I no longer wanted a loan as the fee was too high and I was not willing to pay. I got a email back from them confirming they had deleted all information and won't take my money. Next again week my bank sent out my weekly bank statement which shown this exact company had taken £79 out off my account without permission!. I have been fighting for my money back I call and email serveral times a day with no answer. It's been a month since the first payment and yesterday I went to withdraw money from bank which shown a further £79 pound had been taken from it which the bank had confirmed it was this same company! I've called and emailed millions off times and they still won't answer it's the biggest scam off a company I've ever know and I'm taking it to citizens direct it's now become theft! I'd advise everyone not too apply too these scam artist... The saying goes every dog gets there day and there's is coming to them.

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Mushy pea
Harrogate, GB
Jun 06, 2014 5:18 am EDT

I'm really not happy that you have taken £79 out of my account on the 29 th may 2014 . I have contacted my back which have advised me to block my account and get the money back from you . If I don't hear from you in the next 24hour's I will be taking legal action ! Contact me on [protected] or katielou3005@gmail.com .

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Mushy pea
Harrogate, GB
Jun 06, 2014 5:14 am EDT

For no reason you have taken £79.00 pounds out of my bank account for no reason, I've spoken to my bank and they have blocked my card . I have been informed to contact you and get my money back otherwise I will be taking legal actions . Please contact me on [protected], If I don't hear from you in 24 hour's I will be taking this further . Katie

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irishgeordielass
, GB
May 29, 2014 5:31 pm EDT

after spending months without money wile between jobs waiting for my jsa to come thru i too had tried many different companies for a small payday loan i never even herd about this loansplusmoreuk.com site untill the friday morning that i finally recieved my jsa so i was thinking yes i can catch up on bills etc...so as u can imagine when i logged on to online banking i was totally shocked horror to click on my ac and read balance £135
money available £47 ! they had takem £79 out of my account which i certinaly did not authourize
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UNAUOTHRIZED PAYMENTS SCAMMMMM
PEOPLE RUN A MILE
I WILL BE EXPECTING A FULL REFUND AND I WILL BE TAKEING THIS FURTHER

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keric69
airdrie, GB
May 23, 2014 5:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have also been scammed, why would I pay 79.99, when I was only looking for 100 loan. I got a loan not brokered through your company and I wake up to find.out you have took this fee. I would like to know how to contact as I have called and.emailed to no reply

Weekeric@sky.com

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gemma91
, US
Apr 08, 2014 5:57 pm EDT

ive had the same thing happen a dispute is in my account from my bank and ive already contacted a legal advisor and reported loansplusmore to the police, ive never used this site i done the same as many others applied for a loan on another site and when i looked in my bank loansplusmore which ive never heard of have just took £79.00 out of my account without my permission or authorisation, its fraud especially when there is no paperwork, im outraged at what theyve done and i will get my money back

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iainmcm
Irvine, GB
Mar 06, 2014 7:04 am EST

i was the same, money taken from my account, but we all put our bank details into thier website, so you cant say the money was taken without permission, i wrote to them and im still waiting on a refund, but thahey only recieved my letter 3 days ago, i wait in hope

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cherry dee
London, GB
Feb 25, 2014 1:53 pm EST

very annoyed. Loans plus more stole details from another site and charged me 69 pounds. i am a student who does not have much money. They are disgusting scammers

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Will78
London, GB
Nov 16, 2013 2:26 pm EST

I applied for a short term loan with them, and they took £69 without authority from my account.

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ek lynch
Corby, GB
Nov 08, 2013 1:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have to cancel my account immediately! after I have read a lot of things about this company on the internet and they seem to be very scam bags bad company. I have to call my bank to get new card and ask for them to stop Loanplusmore trying to take my money from my account. Now I hope for the best and don’t expect to see money coming out of my account + the company do not have my authorization to take money out from my account. If they try or if they do take money out from my account I will make a formal complaint to the police (Economic Crime Unit). Now at the moment I do not lost any money to this company but maybe have to close my bank account just in case. I hope everyone that effected by this company make a complaint to Financial Ombudsman Service and report to police. Take Loanplusemore to the court and get the money and compensation back for waiting our time and effected another people life.

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leeestew
Walsall, GB
Sep 09, 2013 11:37 am EDT

took the food out of my sons mouth! robbing scrotes! did not even find a loan.absoloute disgrace.my oartner lost his job then our car broke so tried to get a little helping hand but loansplusmore (more like loans plus rob you blind) decided to steal our benefits that we are struggling by on (usually a working family) they say that its a one off payment but not according to the bank.the bank says there is also another payment pending to them. i could be so vile and disgusting to this company its unreal, how dare you thieving A holes take money that does not belong to you, beware you thieves, all these honest descent people on here will hunt you down and wear your testicles as earrings one day.you are a despicable company and have no right it is fraud, how would you like to have you bank rinsed of every last penny and watch your kids starve?! you disgusting vile pieces of ###, i hope this company gets caught shut down and sent to the cleaners, then watch yourselves out of a job trying to make ends meet, you are worthless ###

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Leyton Ewings
Barry, GB
Aug 24, 2013 7:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I went to my doctors surgery the other week, he told me I have a heart murmur which is related to the brain tumor he also thinks he detected. This despicable company has taken every last penny I had and so I could not afford to go to the hospital for my CT scan. I did not give this company my details and had already asked Lloyds last week to stop anyone taking money from my account as I had already expected the only company I had given my details to (Smilefinance.co.uk) were wrong-uns as they had charged me a brokers fee I was unaware of, and all they had to offer me were loan company's that I'd already been knocked back by, a credit card company I'd also already applied with before and was refused, one's that require guarantors and a credit check site. Lloyds still allowed them to take the money from my account and I let Lloyds know that I now feel as though mu money is not safe in Lloyds TSB any more because if they listened last week this could've been avoided. After getting nowhere with Lloyds, I did try the police option. Now, I have served 12 of the last 15 years in prison, but the one and only time in my life I rang them and told them somebody has illegally taken money from my account they told me it's not their job to deal with this matter and that Lloyds will deal with it themselves. So when I asked the officer on the phone to me what the police actually do these days, she told me she does not want to get into an argument with me. Well I weren't intending to get into an argument either, m I called to report a theft. 90 percent of all crimes solved in Britain are solved through information received, which means real police work is only responsible for solving the other 10 percent. Now I know why, and I hope anyone reading this is smart enough to know it too now.

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Carrie129
Chichester, GB
Jul 11, 2013 7:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have had the same problem, has anyone received a refund? Woud be good to know, I get I have to put in writing? It is disgusting how they can take money so easily but getting t back is another thing

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samantha hogan
Margate, GB
Jun 29, 2013 6:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have the same problem. someone without my permission has taken £69 pound out of my account i have been to the bank and they told me that its fraud and to ring the number on the back of my debit card to ask for the fraud investigators and they will get hold of this company and inform the police now i have nothing no food no help and have a 11yr old boy and a single parent this company is a discrace. (www.loansplusmore.co.uk) and we will be going into this further as there is so so many complaints...

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rysiu
Huddersfield, GB
Jun 28, 2013 3:11 pm EDT

same issue please contact me asap on [protected]. Tomorrow before noon I'm going to bank to cancel it and then straight to police.

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kayyyy
luton, GB
Jun 28, 2013 4:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

You have taken 69 pound out of my account for no reason I want my money back now! Call me [protected] or email me kayoo_x@hotmail.co.uk please this is not fair