logo
The most trusted and popular consumer complaints website
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Recently Discussed Complaints

1. (0 mins ago)
denny's
Refused to honor discount
2. (14 mins ago)
Impact Training
Scam and cheating
3. (16 mins ago)
ogotoshop.com
Company charged me twice for the same order
4. (42 mins ago)
loan discovery sa
stealing
5. (51 mins ago)
BN ED PLC 01312264890
money taken from account

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Loans Direct UK Ltd, England, Greater Manchester Complaints & Reviews - reguarding refund

Loans Direct UK Ltd Contacts & Informations

Loans Direct UK Ltd

Posted: 2012-08-16 by    damo0604

reguarding refund

Complaint Rating:  77 % with 13 votes
Contact information:
loans direct uk ltd
Greater Manchester, England
United Kingdom
my names damien parr, i went for a unsecured loan from loans direct and did not get the loan i was after, i asked them for a refund of the money they took from my bank account and they said that they would refund it back to my account.since then the bank has closed that account and loans direct have said they have already refunded it but i have not recieved it as it cant go on to my old bank account as that account is no longer around so i asked loans direct for a cheque and they have said there is nothing they can do as they have already refunded it to my old account.
Comments United Kingdom Online Scams
Share with others:  
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 17th of Nov, 2012 by   james bayliss 0 Votes
this is james bayliss i just what two end my membership and can i have my money back
 20th of Nov, 2012 by   justalilbit 0 Votes
How did you go about asking for your money back? I accidently went for this loan without knowing it.. foolishy i fell for this. would be great to find out how to get my money back. thanks in advance.
 26th of Nov, 2012 by   kellymichael 0 Votes
how did u even get in touch with them?im finding it impossible.how do you unsubscribe from them?anyone know?
 30th of Nov, 2012 by   scott walker 0 Votes
i am absolutley fuming i want to go to this company n smash it to pieces . lairs .told me before i filled app out i would get loan same day thats what i wanted .took my money from my bank n said they gunna send out paper work .i said i need money today thats why im applying idiots .if i could afford to give u 50 quid to take piss i wouldnt be talking to u .put my money back in my bank now they passed me on to someone else who said i got a company gunna give u 400 pound today to see u through . ha ha same thing needed garuntor i was at work just put my money back in bank u took it fast enough now u not want to know as u been paid commission for robbing a customer i will kill the man who robbed me .my name is scott walker im from huddersfield .i wont let these fuckin muppets take piss out o me i will go to manchester n see the cunt who fucked me
 1st of Dec, 2012 by   kellymichael 0 Votes
ive since found out once you have anything to do with loans direct.you are charged a one off payment od 59.97 to be a member with them it does say it in the small print...youve no way of getting it back as you authorised it the minute they rang you and asked for your card details.i have only found this out in the last few days and cancelled my card sos they could never take anymore.it does say though that its a one off membership fee?
 3rd of Dec, 2012 by   SUSAN BARBARA MOORE 0 Votes
I HAVE HAD £49.99 TAKEN FROM MY ACCOUNT THIS MORNING WITHOUT MY PERMISSION BY LOANS DIRECT UK. I HAVE PHONED THEM THEY SAY I HAVE GIVEN THEM MY DETAILS BUT I HAVENT THESE LENDERS PASS YOUR DETAILS ON TO OTHER LENDERS AND THEY THEN TAKE MORE FROM YOUR ACCOUNT DO NOT GIVE THEM ANY OF YOUR DETAILS AS THEY THEN CONTINUE TO TAKE MORE AND MORE MONEY UNTIL THER IS NONE LEFT
 4th of Feb, 2013 by   kRAzY WaJJ 0 Votes
One of the shittist fuking twat company, Son of bitches taken 49.99 out my account without telling me and when i told i no longer need a loan so refund the money this is going on since oct 2012 and i haven't got any money back from them and every time i call in to speak to a manager every adviser i speak to says i am the manager (u full off shitt ugly fat mother f***er) I wanna f*** this company up or make them go bust.

TO THE OWNER OF LOANS DIRECT UK.LTD YOU FUNKING TITY WANK SON OF OVER WEIGHT PIECE OF DICK YOU LONELY f***ING TWAT.
CUSTOMER SERVICE IS BULLSHITT
SERVICE OVERALL. THE COMPANY SHOULD GO AND f***ING DIE AND THEN I WOULD WANT YOU TO KEEP MY 50.00 TOWARDS FUNERAL COSTS. A BIGG FUKK OFFF FROM ME LDUK SON OF BITCHES. I HATE YOU FUKERS BASTERDS
 18th of Feb, 2013 by   emmamatthews213 0 Votes
"Hi, my name is David Walker.

I am a senior manager within the customer service department at Loans Direct UK. I am sorry that some of you appear to have had some issues contacting us to discuss the membership fees.

We have a full refund policy for any customers who wish to cancel their membership if they feel the membership they signed up is not for them.

Myself and my team are available to speak to via phone between 9am and 6pm Monday to Friday in 0844 3091936 or alternatively drop us an email with your details to Customer-help@loansdirectuk.net

We have a team of highly trained advisors waiting to take your call or email and discuss any aspect of your membership."
 8th of Apr, 2013 by   Eric boakye 0 Votes
Hi David Walker,
My name is Eric boakye your company have taken 49.99 from my account without my knowledge and have make my account incurred charges of 70pound. I asked that my full refund will be paid back into the account as soon as possible, with effect from now and not a member of you fraud company, I will give you a week from today and I will follow your company every where on the net and make it a legal matter. I look forward to hear you. My details Eric boakye, email eric0106@hotmail.co.uk and my number is 07446837663
 31st of May, 2013 by   Zoe kettle -1 Votes
I have had 67.80 taken from my account from loans direct and I want it back now. I am absolutely fuming after being told I could get same day loan and had nothing from them. I recently separated from my husband and am on ssp so that money was my food money to feed my children now I have nothing thanks to these lying decieptful people. If I don't get a full refund ASAP I will be contacting a solicitor and taking further action
 23rd of Jun, 2013 by   dominique mercer 0 Votes
hi the same happened to myself they have taken the amount of £69.75p out off my account but I closed the account and they told me they could only refund me of £30.75p but my bank account closed before it went in. I am now struggling to find the loans direct uk on the internet? have they taken the site off? could anybody please help me with a phone number or email address thanks Dominique
 23rd of Jun, 2013 by   dominique mercer 0 Votes
could anybody be kind enough to send a email if they have any info on the company thanks marieanthony6265@hotmail.co.uk
 24th of Jun, 2013 by   jessica edwards12675 0 Votes
Hi my name is Jessica edwards I live in milton Keynes I went with the same company how silly of me. I did ring them, sent email and a letter to them asking to cancel my membership and asked for refund that was two months ago and I'm still waiting I did how ever sent them a not very nice email to there so called customer service so am waiting for reply if I don't get one then solicitor it is. I don't know how they can do this two people.
 29th of Jun, 2013 by   Loselegs58 0 Votes
This is the second time loan direct have taken money and the second time I haven't received a loans they are a joke
 1st of Jul, 2013 by   George mc Toal 0 Votes
Hi my name George the same happen to me . I was looking for a loan, Loans Direct came up. Did nt know that they were just the brokers, they took £69.75 from my account and left me with nothing . All i want is my money back . These people are just robbers, don t know how they sleep at night. Why i am pissed off they never got me a loan
 4th of Jul, 2013 by   dominique mercer +1 Votes
GOOD NEWS PEOPLE... I HAVE BEEN IN TOUCH WITH A VERY GOOD COMPANY WITCH HAS SORTED OUT MY FULL REFUND FOR MYSELF ITS CALLED OMBUDSMAN SEND THEM A EMAIL SAYING WHATS HAPPEND AND THEY CONTACT THE LOANS BROKER AND THEY HAVE TO REFUND IN FULL. SO GOOD LUCK. I AM AWAITING FOR MY PAYMENT TO CLEAR INTO MY ACCOUNT TODAY. HOPE THIS HAS HELPED
 5th of Jul, 2013 by   emma55 0 Votes
I have just had £67.80 took out my bank this morning, i have not received a loan and did not find one suitable for me, i only wanted a pay day loan and this was last month. i am fuming to say the least is there any advice how to go about getting the refund before i contact loans direct and get fobbed off .
 19th of Jul, 2013 by   laura-leigh 0 Votes
To whom it may concern,

I have had the sum of £67.80 taken from my bank account and I have not authorized this. If I do not get a full refund within the next 5 working days I will be contacting the police.

You can contact me on 07583509708 or by email to laura_leigh_hutchins@hotmail.co.uk.

I hope to hear from you in the next 24 hours.

Laura-leigh Hutchins
 28th of Jul, 2013 by   sereh 0 Votes
iv had loans direct take £69:75 from my account yes iv cancelled it but i wont be gettin full amount back apparantly they can do that iv got three kids to feed i havnt had a penny from them fuming iam i want to know why they are taking £29:00 from me !!
 6th of Aug, 2013 by   asonnique +1 Votes
I threatened the motherfcukers with the police today straight gave me my money bk

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Congratulations Youve Been Scammed

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?