I have exact same problem like others. I received on order and it was not helpful to me and I mailed it back for credit. I never received credit. When I call they tell me to e-mail. I had live chat with customer services and he said that I did receive the credit. When I asked for date he told me that sorry, it didn't happen and I will see the credit in two days in my account and never happned. When I asked for confirmation that I will get credit, he told me to print the chat conversation. It is not helping me and I have been being charged 19.95 for two months now. I haven't received anything for the 19.95. I want to stop being charged to my debit account. How do I go about handling this situation... Plz advise !
I have exact same problem like others. I received on order and it was not helpful to me and I mailed it back for credit. I never received credit. When I call they tell me to e-mail. I had live chat with customer services and he said that I did receive the credit. When I asked for date he told me that sorry, it didn't happen and I will see the credit in two days in my account and never happned. When I asked for confirmation that I will get credit, he told me to print the chat conversation. It is not helping me and I have been being charged 19.95 for two months now. I haven't received anything for the 19.95. I want to stop being charged to my debit account. How do I go about handling this situation... Plz advise !
195 days ago by Najia Arsalayee [