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Living Lean Complaints - Unauthorized money out of my account!

Review all Living Lean complaints

Living Lean
Posted: 2008-04-11 by Nicole Porter [send email]
Unauthorized money out of my account!
Complaint Rating: 100 % with 9 votes
Company information:
Living Lean
12322 S. Wallace
Chicago, Illinois
United States
Phone: 1176600296

I signed up for wu-yi they signed me up with living lean. living lean took $19.99 out of my account and It was not authorized. I new nothing about living lean until I checked my account.
Comments United States Diet Products
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More Living Lean complaints
Living Lean - Withdrew funds w/o authorization
Living Lean - Unauthorized charges!
Living Lean - Unauthorized debit order
Living Lean - Unauthorized charges
Living Lean - WuYi tea
Living Lean - continual unauthorised monthly debits
Living Lean - Took out money from checking
Living Lean - unauthorized charge suspected
Living Lean - anauthrizied payment
Living Lean - Bogus charges

Comments

234 days ago by Christie [send email]
I had the same thing happen to me. I contacted Wu-Yu and told them I googled the Living Lean company and saw similar complaints of unathaurized charges associated with people who bought wu-yi tea. Their response was that the Living Lean thing is part of their program? What am I getting for the $19.99? Nothing! And they already charged me $29.99 a month after I ordered their tea which they trick you into thinking is a free same as long as you pay shipping. I contacted them about that too and they said its in the agreement that you get billed for the tea after a month. DONT BUY FROM WU-YI!! Its not worth the headache, or the money, and you can get oolong tea at plenty of other places that wont try to scam you.
233 days ago by Fed Up [send email]
I have had a similar experience the company is conected to a diet tea that you purchase on the intenet. During the purchase of the tea a pop up box comes up about an offer of on line support. when you close the box it automatically signs you up for the online support whether you accept the deal or not. You have to call 1-866-396-5711 to have your order cancelled and a refund to your credit card. Ask for an email confirmation and send it to the fraud department for your credit card. If they continue to charge your card the credit company will go after the merchant. It is a pain but they can still charge your card and you are responsible until you can confirm that you have cancelled this purchase to your credit card company. When you speak with the agent it is a customer service call center that does not even mention Living lean in Las Vegas until you ask the service agent what company they work for. It is a hassel.
233 days ago by Judith E. Skaggs [send email]
The same thing happened to me. I ordered a free sample and agreed to pay the shipping charges and used my card. A couple of weeks later, I noticed a bank entry from this company for $19.95. I immediately called my bank and told them it was unauthorized, whereupon I called the company and told them I did not authorize the $19.95 and to cancel and credit back my account. Today I check my bank statement and another entry has been made deducting this same amount.
231 days ago by Sue Miller [send email]
Call 1866-396-5711 immediately during business hours to cancel the membership FIRST so that you do not get any more charges. The operator will not help you get your money back, but they will stop them.

Getting money back will not be easy and you will need to start at your bank.
231 days ago by Michele [send email]
The same thing just happened to me. I was checking my bank statement on line and I noticed two charges. One for the tea, which I thought was free. They charged me $34.90 and then for this Living Lean in Las Vegas. What the heck is that? I called Wu-Yi and I cancelled and I just called this Las Vegas company to cancel. They can be reached at 866-396-5711. They do a good job in trying to keep you as a member without giving you a refund. You have to be really firm with them and tell them that you a full refund. They want you to look at the site and try it. Just tell them NO and give you a refund. It is crazy. I told him that I never authorized this charge and he said that it is on the site when you ordered the tea. I don't remember seeing that and I will tell you one thing. I am going to be more careful about ordering anything on line unless it is from a reputable company.
228 days ago by Mc [send email]
I didn't even sign up for wu-ti!!! They just took money out of my account and now i already have two charges from this living lean place. They say it's not a scam because the fcc approves their methods but the problem is, i never authorized anything to begin with. They say i authorized it through wu-tea, but if i didn't even authorize wu-tea, then i never authorized that. This is theft.

I do want to say this though. the way i treated the man on the phone at living lean, he was extremely patient with me and my swearing. asked for a supervisor, he stayed on the phone with me through the whole time. I talked to sup and got my refund. I wish customer service was like this everywhere aside from the theft thing.

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