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2.5 136 Reviews

LiveCareer Complaints Summary

50 Resolved
76 Unresolved
Our verdict: Dealing with LiveCareer, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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LiveCareer reviews & complaints 136

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10:51 pm EDT
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LiveCareer beware of bait and switch ploy to steal your money

I used Live Career to create a resume. At the end of the session, I was charged $1.95 or so for the resume...I made the mistake of using my credit card. My stupidity resulted in Live Career taking it upon themselves to charge my credit card 39.95 for two months before I noticed what they were doing. When I called to tell them that I had not authorized these charges they basically told me too bad. The best they could do for me was to cancel the subscription and pro-rate the rest of the month. When I explained that I had not authorized or used the service, the representative was still unable to refund the unauthorized charges. Never use this company...these bottom feeders are praying on people who are out of work, people that are least able to absorb these fraudulent charges.

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9:30 pm EDT

LiveCareer credit card scam

This Company is a total Scam!
They charge my card 38. 90 three different times
I called after 5 days to cancel and was told I'm NOT in the system
I gave them customer number and they still Allegedly could not find my account, yet charged my account for 3 months
DO NOT USE THIS COMPANY AT ALL!
If this happens to you, call your bank immediately, dispute the charges and cancel your card
Hope this helps!

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6:47 pm EDT
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LiveCareer unauthorized charges for 2 months to my credit card

I used the system one time and charged 2 times for the only time I used the services. I was not satisfied with the resume due information I entered and not included in my final product. Then I checked my checking account and I have been charged approximately $36.00 monthly. I contacted the company and find out that I was supposed to terminate their services in 14 days. Even though I did not use their services in 2 months and they confirmed what I said, the charges will remain. Please be aware of these scam services

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3:40 pm EDT
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LiveCareer charges after account cancelled

This was supposed to be a .99 charge one time to help build a resume. AFter that charge I cancelled my account to ensure no further charges would take place. For 3 months after I cancelled they still continued to take 35.80 out of my account. Then when i called to complain, emailed them, or called them they told me i didn't have an account at all. 3 months later i finally got someone to tell me that i never actually cancelled my account and those charges were authorized. DO NOT USE THIS COMPANY.

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nathanieldodge1975
, AU
Jul 26, 2015 9:29 am EDT

I too have had your company take money out of my account,
RIP OFF!
Off to my bank also to make sure this doesnt happen agaiN!

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Bugsie
, AU
Jul 14, 2015 7:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Strange how $1.95 turns into $53.83 a month daylight robbery for doing a resume. Seen as I am unable to chat to you I will be going to my bank tomorrow and cancelling it myself Regards Denise

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2:48 am EDT
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LiveCareer fraudulent billing

They charged USD 39.8 for which I never agreed to. I am feeling cheated and robbed. On top of that there is nobody to talk to you for clarification on that mattr. Lets see if this website helps. Dr.kuldeep. my mail I.d. [protected]@gmail.com

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1:03 pm EDT
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LiveCareer fraudulent charges - cancellation

LiveCareer is a scamming website. They advertise signing up to create a resume to people who have signed up for unemployment online for $1.95. After that they charge you $39.99 a month. I signed up to create a resume and never actually used it as I found an old template on my computer. 6 months later I notice they charged $250~ dollars to my account and their website will not allow you to cancel! If you click on my profile, cancel account, it tells you that you have an active subscription and you need to cancel that first, and then it loops you back to the purchase another subscription page hoping to take advantage of you again. I called in and sent them an email with my information and decision to cancel and nothing was done. I replied online to their help now chat and am awaiting a "Confirmation Email" as they "do not have a Cancellation Number" to provide. Upon further research online, this is a recurring theme to many people who have been forced to seek an alternate place of employment. Due to the current economic status of this country, hooking good people in during hard times and secretly stealing their money should be punishable to the highest offense. So I have contacted the FBI.

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Rhonda R
Sioux City, US
Dec 06, 2014 4:09 pm EST
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Two months ago I created an account even though I realized the bait and switch, advertises a free resume but once it was created they ask for a credit card. Sadly, I had put so much time into creating the resume that I went ahead and entered my credit card because I was desperate to get my resumes printed. I realize that was my decision, however; 3 weeks ago I logged in and cancelled my subscription after realizing my card was charged $39.95; it was my fault that I forgot to cancel my subscription before being charged. Yesterday, my card was charged AGAIN! So I called the company, which wasn't easy since there is NO phone number on the home page of their website and when you click "Contact us" nothing happens. I only found a phone number after googling "Live Career phone number" and it led me to this message board! Anyway, the man I talked to barely spoke English, I had to spell my name 3 times, then he told me I had an active subscription and it was never cancelled. I argued with him for a few minutes and he kept saying I must have used the wrong email address. Even if that were true, and its not, what does that have to do with cancelling my subscription? As I was talking to him I was trying to log on to my account and I couldn't access my resume without entering a credit card but he said he was logging in too and could get in just fine...LIAR! I will never use this site again and will be telling everyone I know!

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Juan Uskiano
, US
Sep 01, 2015 9:26 pm EDT

I just bought some resume for 5 or 6 dollars.

Then they began to charge me monthly since march something like 50 dollars per month.

I had to cancell my credit card.

I just realised today, that i have more than 250dollars.

Does anyone knows if there is any way to get back the money?

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Gina Chae
, KR
Mar 31, 2015 1:56 am EDT

I signed up with this website about a month ago thinking it was trial. I didn't get any messages because I needed resumes for job interviews. I found it affordable but, but somewhere in the terms and conditions there is a provision that if you don't cancel they will start to charge you $34.95 a month! And, they stole my $34.95. I've tried lots of ways to complain them but they didn't even answer me. They're crazy people.

I want my money back. Bunch of bulls.
How come they don't show any warning signs on the site? So, what do I have to do?
I can't contact them via live chat or emails.

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Phil.steyn
Sydney, AU
Jun 02, 2014 3:05 am EDT

With the modern culture of agree to many terms and conditions a day for software and online payments etc, it is unfair of them to slip in the auto renewal and then claim to have disclosed it. If indeed they are an above board company and care about ethics... why have they not adjusted their sign in process to avoid all the incredible unhappiness they are creating.

A simple tick box allowing people to select the option of auto renewal would be much more honest and provide the same option. Why not do it?... because they wouldn't make the same kind of money they are now making by conning people, that's why.

There is not one single good review or post about this product... only countless complaints and bad posts.

HOPE they CAN SLEEP AT NIGHT AND SHAME ON them.

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MkStItCh
West Seneca, US
Jun 02, 2014 6:27 am EDT

Let me rewrite what you just said...

I was too lazy to read the online terms and conditions so they started charging me for the service that they provided.
Now I did research on the company and I do not like them so I am going to claim that they have no food reviews. I only hope that others do not check this fact because they actually do have good reviews by people that read the terms and conditions first.

TRUE FACT: "The only bad reviews are from people like you that do not read first"

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2:23 pm EDT
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LiveCareer semi-hidden auto renewal

Automatic $40 monthly fee requirement is buried in a previous screen when paying for what looks to be a one-time charge. The fee is listed towards the bottom of the page, and when actually entering credit card info, there is no mention of the automatic charge that will be debited every four weeks. The monthly fee should be clearly listed on the final payment page. Clearly "let the buyer beware" should be foremost in your mind with this company. Their intentional lack of clarity is dishonest. Don't give them your business!

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5:29 pm EDT
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LiveCareer fraudulent charges

On April 21, 2015 I used the website called live career.com to help me create a quick resume. I agreed to pay .95 I was under pressure to get this resume done and ran through everything as quick as possible. The today while I was looking at my credit card statement i noticed 2 charges of $39.80 from this company. I thought Oh no problem, I'll just contact them and explain that this was unauthorized and they would credit my card. But when I contacted them, that was not the case. They did not care and state that they are authorized for these charges and although they will cancel my "subscription" but would not credit me anything! This resume for a short summer job has cost me $80.55! That is almost one full day of work!

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10:51 pm EDT
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LiveCareer cancelled and still being charged

I have had my subscription cancelled on March 12, 2015, but my visa card record shown me that i have been charged on April 05, 2015 and May 03, 2015. I tried to delete my account. It said that i have an active subscription that needed to be cancelled first, after i clicked continue and they asked my billing info again. Which meant even i cancelled my subscription but its still active. I tried to use LiveHelp on Livecareer.com but no one answered. i have cancelled my I also send email to [protected]@livecareer.com. No one was there for helping in the past 48 hours. This is a scam.

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11:49 am EDT
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LiveCareer benito o.

I just got charged about $40 for livecareers monthly service... I used their service once to build my resume and their charge of $4.95 was a little steep to start with! Now they're charging me monthly when I never subscribed for monthly service. Such a scam.
I demand a refund livecareer. They charged me today, 4/25/15, so this charge should be reversed by the end of the day or I will be very dicontent.

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Steve Herrgard
, US
Apr 29, 2017 3:46 pm EDT

My girlfriend and I ordered a pizza from the Benito's in Ypsilanti. The pizza came 20 minutes late, was cold, and even though I ordered extra cheese and extra sauce, I got neither. Also too, I ordered a side of sauce that I did not get as well. This is not the first time I did not get what I ordered, and payed for, from the Benito's on Huron Street in Ypsilanti! But this was the last straw. I will not order another item from any Benito's. I also plan to share my experience with all my friends! What a sad way to run a business. You would think that taking care of regular customers would be a priority for any establishment.
My e-mail address is: majoroppressor@yahoo.com
I offer my e-mail address only because I am curious to see what the Benito's corporate response will be a legitimate complaint.
Steve Herrgard

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10:04 am EDT
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LiveCareer charged my account wrongly and not replying to my email!

So i signed up for the free trial. Then i didnt remember to cancel and they didnt even notify me that my account is about to be charged. After that they charged me 4, 591 Jamaican dollars! Not the 400 jmd like they said! Now i emailed them for a refund and they are not replying to my mail!

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12:41 pm EDT
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LiveCareer scam... embarrassed I even have them my info

I made a subscription to this site to make one resume over three months ago. The site said that it would cost me a little over a dollar for fourteen days. I didn't realize that they charge you on auto-pay for 34.95 each month of you don't make sure to cancel your subscription. I never use the card that I gave them so I didn't know I was being charged each month. I got on the website once and made one resume and ended up paying over 100 dollars for a stupid resume. When I called in the lady was extremely rude and said that would not receive any money back. I told her that this is clearly a scam and that I can't believe they took over 100 dollars from me. After Listening to me complain, she told me to hold again and came back and said she will refund me 17 dollars and that is all they can do. I definitely learned my lesson.. You should really never give your card information out online to sites you don't know much about and I am sure this company gets calls like this daily and I'm sure the managers are just making the people at the call center deal with all the peoples' complaints while they lurk around not dealing with the problem. There are plenty of companies out there that have similar scams. I wish I would have caught this sooner. But it's just sad that people are okay with stealing people's money like that.

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9:10 pm EDT
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LiveCareer without authorized took money as they want

Hi Guys
this company is playing withj innocent guys
I red review about this company, its totally scam, cheatting (NO WORDS have ...)
i Open only once this website and creat my resume after that I wanted to dowload my resume so they demand my credit card for payment of $2.35 etc
i downloaded my resume only once (in Feb 2014 ) todays date is 23rd March 2015
can u believe guys, this company was taking money from my credit card every month $ 38 .. $40... $39...whatever the want
until yesterday they got more than $1200...just imagine guys.what a stupid
after calling on LIVE CHAT option, girl was saying thats you authorized to take money..now we cant to anything else

be carefull guys never ever go with this company
big FRAUD
SCAM
stealing

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1:04 pm EDT
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LiveCareer unauthorized transactions

Hi there,
Around 2 weeks ago, I had signed up with the LiveCareer website specifically for the resume building option because I really needed one and the trial subscription fare that was mentioned on the site was quite reasonable, given that it was only a 14-day trial period.

I then noticed that over the course of the following days since I signed up for this trial, that two small scale funds (of 1.29 CAD and 1.23 CAD respectively) were debited from my account to them. And just two days ago, a huge sum of 51.72 CAD was debited from my account to them. This is outrageous. As an international student I cannot afford to be ripped off like this. I read up online for options and help and I found out that there were several more other folks who fell victim to these illegal cons. I was directed to this Complaints Board page from there and I'm hoping that I receive help in getting a refund back once I submit this complaint.

I've successfully managed to cancel my subscription with LiveCareer and I got a confirmation cancellation number via email response as well. Here's the Cancellation confirmation number: [protected].
Please help me get a refund for this unauthorized transaction so I can clear my bills.

Thank you kindly,
Calen Lewis.

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LiveCareer I want my money back

I signed up with this website about a month or 2 ago thinking it was free and I only had to pay a small fee. I used the website to make a couple of resumes. And I checked my account today and 52.21 was missing from my account. I want my money back.

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MirandaB1
, US
Aug 07, 2015 11:10 am EDT

Yes this website is a complete scam . I've tried calling multiple times to try and cancel my account and I can't seem to get anyone to answer. They have charged $79.60 to my card so far. I would really love to get this cancelled and get my money back. I was completely under the impression that all you paid was like $1.98 to completely one resume and print. I had no idea you were going to be charging my account every month. This is not okay. And I would love my money returned back to my card. SCAM! -- DO NOT USE

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Amanda Nan
, HK
Apr 12, 2015 12:16 pm EDT

Yes me too, I encounter this problem because I thought that only 1.95 USD for making cover letter and resume but at the first stage they took 39 something USD, Singapore dollar about 55 and I thought for that only this month and I never check my bank account for long time.. Then I realized that my account missing money. When I properly checked then I found out that they deduced from my account for 4 times already every time Singapore dollar 55, about SDG 220 already I have been cheated by this website. Just now I cancelled my subscription with them but I will not stop . I will voice out on this issue to media or social network to beware with this so call live career

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2:36 am EST
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LiveCareer fraudulent charging

yes this company charged me $1, then $1.95 for 14 day trial. I tried making a resume and a letter but didnt see any use for the service or get any copies made or downloaded from them. I requested to cancel service within time frame. They canceled but continued to charge me for four months of 35.80 which doesnt even add up to or match any of their stated costs. I wasnt getting financial statements and was having trouble accessing online. Now i find my problem. i went to the account and I can sign in but cant access anything even though I have been unknowingly paying, Also, If I want to access my resume I made, it wants me to put my financial information and pay again. Complaining to federal trade commission, BB, and state attorney general. tired of this type of business fraud.

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Isabel Bilbao
London, GB
Mar 30, 2015 12:24 pm EDT

good afternoon, I am having the same issues with this company. I have not signed for any 35.80$ monthyl service, or have received any invoices in regards of this charges. It been happening for Months and I have just notice it!

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12:03 pm EST
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LiveCareer taking money from my account

These ###ing ###s. Offer you a one time payment of 3 dollars. And then these sneaky ###s send you an email DAYS later saying you are apart of a subscription for 39.95 a month ! That of course you don't know about until you see that money has been withdrawaled from your account! MY PERFECT RESUME is connected to LIVE CAREER who are scaring pieces of ### . And Karma will come for you ###s !

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verna000
, AU
Jul 31, 2015 10:34 pm EDT
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How the hell do I cancel this service. It does not really help all it gives is online contact what ever happened to phone numbers. I want to cancel how how how...

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Shannon Kelly
Norfolk, US
Mar 03, 2015 5:56 pm EST

I signed up for LiveCareer for the one time payment and cancelled it right after the next day. After 2 months, LiveCareer has charged me twice $ 39.95! When I noticed LiveCareer was stealing from me, I logged on my account to see if it was still there and my account was disabled. I preceding then to call LiveCareer. I had to wait 30 minutes to talk to a representative. He told me that my user account was closed but they were still charging my card. So obviously I closed my account properly. Also, he told me that he couldn't refund me. Not only I didn't have an account that i could make resumes with, they were STEALING from my bank account. I would recommend no one to use LiveCareer. Unless they want 39.95 charged from their account every month without making a resume. This Website is scam!

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8:01 pm EST
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LiveCareer charged me $150 in 1 month

I designed a resume in Live Career because it was advertised as FREE, but at the end it required a minimal fee of $3.99 so I paid for it. When I needed to alter the same resume a few days later, it didn't save my account so I had to make a brand new resume, then pay the $3.99 again at the end of it. A month later I realized I had been charged 4 times! 2 payments of $35.80 and 2 payments of $30.80...$151.20 total. Didn't give me a refund and I'm furious. DO NOT USE EITHER OF THESE SITES.

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8:56 pm EDT
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LiveCareer hidden charges

I went to this site looking for a free resume creator. They advertise themselves as such, but once you spend an hour on it and complete it, you need to spend a couple bucks to actually get it. Not so bad. But they don't notify you about the $40 a month subscription that you are automatically signed up for. I'm glad I caught this one on my bank statement. That is $480 a year! Stay away from this one. A quick Google search on Live Career will lead to many scam review sites and complaint sites.

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LiveCareer fraudulent activity

This is my checking acount. I have managed to keep up with it. But today I noticed fraudulent activity dating back to June. I did NOT give these companies permission to withdraw funds, one of which is pending tonight. Please Remove these charges, and replace the funds in my account. I do like banking with Southern Bancorp. I did even google the spoofs and they are as suspected spoofs of fraudulent money frauds. Please do everything possible to replace my funds.

6/18/2013 Edit $1.00 $2, 927.57
Merchant Payment LIVECAREER* ORDER#- 20 MYPERFECTR ESU GB
Business Services

6/18/2013 Edit $1.95 $2, 925.62
Merchant Payment LIVECAREER* ORDER#- 20 MYPERFECTR ESU GB
Business Services

7/4/2013 Edit $34.95 $1, 308.76
Merchant Payment LIVECAREER* RECURRING MYPERFECTRE SU GB
Business Services

8/4/2013 Edit $34.95 $1, 244.49
Merchant Payment LIVECAREER* RECURRING MYPERFECTRE SU GB
Business Services

9/3/2013 Edit $34.95 $194.89
Merchant Payment LIVECAREER* RECURRING MYPERFECTRE SU GB
Business Services

9/15/2013 Edit $34.95 $183.83
Merchandise Return LIVECAREER* BOOKBACK/R MYPERFEC TRESU GB
Business Services

12/25/2013 Edit $1.00 $188.00
Merchant Payment CHKMATE*INSTANTCHECKMA [protected] NV
Business Services

12/29/2013 Edit $29.63 $46.97
Merchant Payment CHKMATE*INSTANTCHECKMA [protected] NV
Business Services

1/29/2014 Edit $29.63 $33.12
Merchant Payment CHKMATE*INSTANTCHECKMA [protected] NV
Business Services

Pending Transactions as of 2/27/2014 11:02:50 PM
Date Check Withdrawal Deposit Available Balance
2/27/2014 $29.63 $294.01
Pending: CHKMATE*INSTANTCHECKMA [protected] NV 89 Pre-Authorization

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LiveCareer Customer Reviews Overview

LiveCareer is a comprehensive career development platform that offers a range of tools and resources to help job seekers achieve their professional goals. The platform has received numerous positive reviews from users who have found it to be an effective and user-friendly tool for job searching, resume building, and career planning.

One of the most commonly cited benefits of LiveCareer is its extensive library of resume templates and cover letter samples. Users appreciate the platform's easy-to-use interface and the ability to customize their resumes to match their specific needs and qualifications. Additionally, LiveCareer offers a range of career assessment tools and resources to help users identify their strengths and weaknesses and develop a personalized career plan.

Another key feature of LiveCareer is its job search engine, which aggregates job listings from a variety of sources and allows users to filter by location, industry, and other criteria. Users appreciate the platform's ability to provide personalized job recommendations based on their skills and experience, as well as its user-friendly interface and intuitive search functionality.

Overall, LiveCareer has received high marks from users for its comprehensive suite of career development tools and resources, as well as its user-friendly interface and personalized approach to career planning. Whether you're just starting out in your career or looking to make a change, LiveCareer is a valuable resource for anyone looking to achieve their professional goals.
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LiveCareer contacts

Phone numbers

1800 758 391 +1 (800) 652-8430 More phone numbers

Website

www.livecareer.com

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Use this comments board to leave complaints and reviews about LiveCareer. Discuss the issues you have had with LiveCareer and work with their customer service team to find a resolution.