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Litton Loan Servicing Complaints - Predatory lending practices

Review all Litton Loan Servicing complaints

Litton Loan Servicing

Posted: 2008-06-10 by Christian [send email]
Predatory lending practices
Complaint Rating:  100 % with 2 votes
Company information:
Litton Loan Servicing
Houston, Texas
United States
www.littonloan.com

My problems and issues with Litton Loan servicing are more than than the space provided could ever allow. Litton Loan Servicing has shown to be the premier predatory lender in the country and I only wish I had an option to whom my original mortgage was sold to. Litton owns 80% of a loan my wife and I share. Our payment is now over 1200.00 monthly on an original amount of 687.09. 1200.00 for a 104000 loan is nothing short of predatory. I began speaking with Litton about a possible modification of our loan because we had never been late on the initial amount and were horribly misinformed about the details of our loan agreement, lesson learned. We found out that we had an adjustable rate mortgage of this fashion the month it was set to increase. Once we saw the increasing amount, we contacted Litton to inquire about options to ensure that the loan remained in good standing. In December of 2007 we faxed in all of the required documents to Litton Loan Service's "Loss Mitigation Department" for review.

As of today, June 10th, 2008 we have not heard a resolution. In February we signed on to a repayment program and I believe because we have paid them 1200 a month, it's their plan to never consider the initial adjustment we were told about. When we faxed the information in, we were told that there is no one we could speak with, no one who could contact us, and not even someone who could verify receipt of the fax. Call after call to check has gone unconfirmed and the only information that we are given is that the modification is "pending". 7 months to review a document is extreme but what is more bizzare is that there isn't a way to speak with someone regarding your loan, your financial future or a way to possible resolve the matter. This experience has simply been a nightmare, we are paying to have someone rent our home right now to the tune of almost 300.00 a month. All of this has been explained to Litton Loan Servicing and those who are apparently sitting on the solution appear to be unreachable, ghosts or non existent.

I hope and pray that I someday receive a class action lawsuit regarding the likes of this predatory lending. I pray that someway the actions of this company are brought to the attention of those who see the negative impact Litton Loan Servicing is continually having on the economy as a whole.

To have predatory lending is one thing, to force someone to remain in a position that is predatory is worse in my opinion. When someone can't receive correspondence about something this vital to the lives of their families, well that's just downright criminal and unlawful.
Comments United States Real Estate
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Comments

135 days ago by David Phillips [send email]
I feel for these people in thier situation. My wife and I have been in the process of buying our first house when Litton bought out the bank we were dealing with. Now we are homless waiting for Litton to sign and send one document so we can close and move in. They are impossible to get ahold of and they dont seem to care about anyone.
76 days ago by Carl Warren, Sr. [send email]
I am concerned that Litton representatives will not discuss an optional opportunity for me to change my payment date when I am now on totally disability and the Federal Government "Social Security Disability" officials has made my monthly payment for the third Wednesday of each month. Eventhough my agreed payment is to be before th 16th of the month without any late fees, Litton people should be more flexible in its customer service decision making in insuring homeowners will make very efort to honor their mortgage obligations. It appears that Litton people mdoes not care especially when I am sent a "CAN" letter without a person signature from the "Customer Assistance Response Team" denying my request for reasonable consideration. I very strongly believe, given the problems facing the economy of America I find it to be down right irresponsibility, if not utterly insane for Litton people to deny a faithful property owner an opportubity to honor a loan and have the conditions of the time of payment change whereas it cna be paid in a timely manner. It appears that someone is asleep at the helms at Litton when such travesty of injustice is allowed to go on during one of the worse economy slumps in the 21st Century, due to unconsciousable and illegal Predatory lending schemes that has not seen proper legal sanctioning by violators at Litton and other Prime Lending institutions.
70 days ago by Babycare [send email]
First off, Litton is not a lending institution, they are a servicer for many subprime and investors. Secondly, your payment date is set by your mortgage holder - whom if you are serviced by Litton, who knows who holds your note. You are probably speaking to the wrong people...talk to their loss mitigation department. Go to a site called LoanSafe.org and read about Litton. There is a lot of help there. Trying to get a modification of any sort, is like having a second job. A LOT of time.
36 days ago by California [send email]
I agree that this company is absolutely useless! I called the customer service office on Friday and was told that they have 60 offices and 10 floors and NOBODY has a fax number! Ridiculous!!! I sent an email and the automatic reply said "It takes 60 days to adress the email". I've spent my last penny with this company! Let's just see who calls who when we don't pay next month! We are finished with them!!!

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