Forwarded Message ----
To: llitton@litton.C-BASS.com; llitton@litton.C-BASS.com; jim.schneider@c-bass.com; resume@littonloan.com; public.information@oag.state.tx.us; greg.abbott@oag.state.tx.us; conferences@oag.state.tx.us; consumerinfo@azag.gov; mail@lchb.com
Cc: michael.whitfield@littonloan.com; steven.droddy@littonloan.com; akelley@litton.C-BASS.com; efolk@litton.C-BASS.com; michelle.croteau@thomson.com
Sent: Tuesday, August 26, 2008 10:53:54 AM
Subject: Complaint RE: Loan Modification- 2nd Certified Complaint
To: Larry Litton aka Larry Blake
c/o Litton Loan Servicing aka C-BASS
5373 West Alabama, Suite 600
Houston, Texas, 77056
U.S.A.
335 Madison Ave., 19th Fl.
New York, NY 10017
United States
Harris County Appraisal District
13013 Northwest Freeway
Houston, Texas 77040-6305
Office of the Attorney General
300 W. 15th Street
Austin, TX 78701
Attorney General Terry Goddard
Office of the Attorney General
1275 West Washington Street
Phoenix, AZ 85007
You are either part of the problem or part of the solution, and you sound like part of the problem.
The following letter are statements in order to increase awareness amongst Litton Loan, C-Bass and the average homeowner.
To: Larry James F. Schneider, Managing Director: C-Bass, Larry B. Litton Sr.President Litton,
llitton@litton.C-BASS.com (CEO)
efolk@litton.C-BASS.com (CFO)
akelley@litton.C-BASS.com (Senior VP)
steven.droddy@littonloan.com (mort retention mgr)
michael.whitfield@littonloan.com (loan retention mgr)
I am writing for help in my current situation. My original loan was transferred over to Litton loan servicing, after signing with Home123 about 3 years ago. Litton is also known as C-BASS, or Credit-Based Asset Servicing and Securitization. C-BASS, purchased and securitized credit-sensitive and nonperforming single-family residential mortgages, investing in whole loans, subordinated securities, and properties that were are on the verge of being foreclosed upon. I have kept close records and documented my experiences with names, dates and also comments. I also have actual voice recordings of the people I have spoke with in the retention department. For months I tried to make a payment arrangement with the man in charge of "my case" and I was denied every option. My mortgage has been raised from $1210.00 to almost $1600.00, I then called and wrote letters and found someone to actually help me. His name was Benny Hibler. I have to say he was very helpful and nurturing to my concerns. So, I go on thinking everything is fine, I continue with a loan modification program. The terms were that my loan payment is now at a fixed rate of 7.5%, up one full percent than I originally signed for years ago. And I was instructed to pay two payments to get the new loan started. Benny Hibler was assigned to my case and this letter is in no way directed at his mistake, but Litton never made me aware of the upcoming charges that would be tacked on to my loan balance. I have been paying good for 3 years, I also put down $25, 000.00 in order to avoid a second loan...now I find that my loan has had a $10, 000 charge on the end of it, with also a $3.000.00 charge for the paperwork to have my loan modified. So basically although I have been thinking I have been paying the loan down, but my payment as well as my balance of the loan have both gone up tremendously. Even after while originally signing I was promised by my loan officer that I could refinance in two years and cut my payment in half and not to worry that my payment was already so high. It was all a lie, I am unable to refinance the loan due to the depreciating market and other circumstances. After the loan modification went through, here I am thinking I am in a better position with my loan, while the entire time, I was basically paying $13, 000.00 to buy myself a few months. Only as the result of being paranoid that they would harass me into paying anyway. The letters, the phone calls, the automated messages every ten minutes, even numerous times when a rep of Litton hangs up on you after hours of being on hold, not to mention when certain charges have been placed on your account and reps cannot give you a straight answer of what the charges exactly are, but you just have to pay them to avoid the trauma and hell they will put you through if you don't.
As the economy keeps shooting down in order to accommodate the banks ever growing success, my condo has depreciated from $210, 000 to $68, 000 in a matter of a year. Which reflects a negative balance originally going from a positive equity position and excellent financial standpoint. I continue to make monthly payments to the escrow account, unexplainable charges, late charges every month, and statements that seems to tack on just a little more to my final balance instead of lowering the actual cost. What did C-BASS make down on paper last year...over five hundred million dollars...sounds to me like the recession isn't affecting everyone, yet helping banks to grow even further until the final takeover of the world...I guess it helps when you have outside associates and developers, whom after the foreclosure sale, contact Litton/C-Bass to buy the house for less than the foreclosure sale price and inflate the resale price to once again another victim. Litton was instrumental in setting up REO's, and also Litton Jr. sits on the board. I recently became aware by Gary Wait, that According to the "Master Policy" 30 days prior to the foreclosure, CBASS becomes an additional named insured on the policy. Thus assuring what ever the sale price is the insurance will make up the difference. But why is this? Are Litton Loan and CBASS "Double Dipping" here, selling the house at loss below the amount of the loan? Then recouping the difference on the insurance claim? Thus claiming a loss on the sale of the home, but having a complete "Made Whole" insurance policy that is paid to Litton Loan and CBASS? Why is Litton Loan and CBASS the only "NAMED INSUREDS" on the policy? Why not add the home owner? ITS CALLED INSURANCE FRAUD!
They claim the loss on the books from the sale of SOME homes, while pocketing TAX FREE money from the insurance claim! Just one of many observations of how Litton Loan and Larry Litton are committing fraud, and terrorism here in America every day!
It is rare for me these days to have a conversation with someone making them understand my sensitive situation and to look out for any type of "sub-prime" lenders, no matter HOW desperate they think they are. It is MORE LIKELY to find that you have re-financed yourself into a LESS attractive arrangement and will remain at the mercy of the mortgage investor aka "The Mob".
To sum it all up:
They have raised my payments after re modification on a fixed rate mortgage and have added almost $13, 000 in costs for this after 3 years of ownership and payments and also a down payment of $25, 000.00
My property has depreciated from $210, 000 to $68, 000.00 in 3 years of ownership and good payments.
I am now in a financial hardship with a payment that I could rent a house 3x the size of my own property for.
I am stuck in a fixed loan for the life to live in a property that is 990 square feet, built in 1973 for basically the rest of my working life.
Tell me Larry Litton aka "The Mob", what part of this situation is beneficial to me again? I am asking for another modification program that explains all costs incurred to my account PRIOR to the signing of your documents, and also a breakdown of all of the costs involved in my modification. As of right now, I am in the thought process of bankruptcy and feel that it may be a good time to rid myself of the mortgage fraud that was committed against me. I felt taken advantage of by your company prior to all of this, but now that I have sat down and documented the final stages of going through loan mod, I understand that once again I have been taken advantage of by your company.
I expect a letter explaining to me how your are going to make this right. My next step is sending you yet another hardship letter, followed by contact of ripoff report & BBB update and a call to my attorney and also a certified package of all of my logs and records kept. I will be contacting every news station attaching my letters and concerns of fraud on my account due to lack of explanation on your part. I want my loan modified correctly, I want the charges that just don't seem to fit refunded, I want my rate as well as payment lowered, and most of all I want to be in a financial standpoint that makes sense to NOT only YOU but myself included. If not, I will have no other choice than to submit my story to the court of law and also relieve myself of the outrageous loan that was so SOLD to me in such a premeditated and scandalous form.
On July 30, 2007, Judge Morrow issued a 56-page order granting Plaintiffs' Motion for Certification of a Nationwide RESPA Class. (Note: the Order is not a determination of the merits of case.) The Nationwide Class is defined as:
All persons (i) who presently own, or during the Class Period owned, property (including mobile homes) in the United States, (ii) who entered into a mortgage loan transaction which was then transferred or sold to Litton or for which the servicing rights were acquired by Litton Loan Servicing, LP or its predecessors, directly or indirectly, at any time between October 26, 2002, and the present, and (iii) who made timely payments to the transferor servicer and were charged late fees related to that payment within the first sixty (60) days of the loan transfer to Litton.
“No man who continues to add something to the material, intellectual and moral well-being of the place in which he lives is left long without proper reward. Honesty in business brings good karma."
Frustrated Loan Client
I can be contacted at hotcleanyoga@yahoo.com
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Previous Letter written to Litton in order to HELP my situation.
My letter to Litton:
To whom it may concern:
After months of frustration with your company as well as Titanium Solutions. I have finally decided to write this letter and send it to all departments of
your company. I am hoping that one person will take this matter seriously. I will also be sending this letter certified to you as well as faxing the information
to the department supposedly handling my case. I have been ignored. Not listened to. I have been trying to make a payment to your company for almost two months now. (FULL PAYMENT) of the past few months I have been unable to pay due to the constant problems of Litton telling me I cant make payments certain ways. I am trying to give you my hard earned money and you wont accept it. I have put all of my Loss Mitigation paper work on file with Titanium and when it came down to me making the payment they told me I wasn't making it to them I was making it to Litton. When I spoke with Daryl of Litton Loan, I explained my story about what had happened and the time wasting of trying to go through Titanium and how frustrated I was and just wanted to make a payment. Well Daryl told me he would get back with me and I called for three days straight trying to get through to him. When I finally had to have someone at your service email him he called me back with a "payment plan"...Apparently my mortgage has gone from a 6.5 - 8.9 in a matter of months and also his payment plan was my payment going from $1210.10 to up over $1600.00? I hardly believe this is a payment plan that someone who is trying to come to agreements with your company is to help? So when I asked him how this would help me he said, well have you discussed your situation with Titanium. I just about flipped out on him because for a half an hour I explained to him how I couldn't get through and get anything done with Titanium and how I wanted to get this handled through Litton. It was as if he didn't listen to anything I said and came back with some payment plan, that a person in foreclosure can hardly afford- and just expected me to deal with it. I am able to pay what is over due and I have been for almost a month now and I keep getting harassed, my house is now up for trustee sale and I have people banging on my door to try to purchase it. I recently had an appraisal done on the property and due to market conditions the 990 square foot 1973 condo is going for a little over $114, 000.00 The 1214 square foot unit just short-saled at around $52, 000.00 I believe. My loan is for the amount of $210, 000.00 in which I have put $25, 000.00 down and also have been paying only on interest to your company. It is amazing to me that you are going to raise my rate now to an 8.9 and continue to change my payments every 6 months. I am willing to pay you the amount that is overdue if we can come to some sort of agreement, and also if someone in your company WILL LET ME MAKE A PAYMENT!! I am begging you to let me give you money and I am being tossed from one part of your department, to a loan solutions company (Titanium) that sounds like it is being ran from someones home!
I want to give you money to pay my past payments. My notarized paperwork is on file with Titanium. I no longer want Daryl working on my account as he does not listen and is 100% unreasonable. I have asked to speak with corporate and they will never give me the number or transfer me to complain.
They will not return my phone calls and they even have hung up on me. They have also been rude. I have sent them a payment and they even sent my money back and said that it was not enough and that they do not take personal checks. They will not even take a bank transfer from my checking account. Every time I call I pay a ONE time fee of around $14.00. How am I supposed to recover and get you the money on a depreciated property if you wont accept it?
What was the point of sending all of this to Titanium when I finally got the payment it wasn't even a correct payment. She told me that the loan would be at 7.4% when I spoke to Litton it had went to 8.9%? I have a job and I can afford my payments if we can come to an agreement, but at this point with my property being worth around half of what I purchased it for and my payment on a 990 square foot OLD condo being $2000.00, tell me why I am not just going to walk away and go rent a larger condo down the street for $795.00? I'm trying here! I'm trying to pay you, I have the money I can make what I am past due on if you guys will work with me also. The amount of 3% which you will have to pay a realtor and also the money that will be lost on this condo in trustee sale or foreclosure will much exceed what you are trying to squeeze out of me. I am a hard working person, and this is why America is hurting so bad and banks are going under. Its people like me that if you would just try to hold up to your side and not try to scrape every last penny out of a poor single female who is trying
her dam nest to give you all of her money, we could see a huge change in everything if your customer service would actually listen and resolve our problems.
Its no mystery that all of our taxes go to pay the interest loaned from large banks. Give me a break here. Take my house out of trustee sale and let me at least try to hold up to my end of the bargain before you go and place this home for not even a third of whats its worth because your employees don't take the time and effort to help people PAY YOU. I will send ten copies of this letter to all of your departments until I get a response from someone who actually cares about the fact that I HAVE THE MONEY TO GIVE YOU and YOU WONT TAKE IT!
I had come out of my deep depression from being an unemployed Realtor, I have managed to get everything back on track and get the money to tend to my obligation and Litton put me right back into depression again with their total lack of cooperation. I am not able to refinance nor take out a home equity loan which was promised me from the time I have taken out this loan my payments are now $500.00 more than when I started. I used my entire inheritance from my dead grandmother to make the down payment. My property is now worth HALF of what it was. Can you imagine my frustration? Please I am practically begging you for help in this matter.
Litton constantly mails foreclosure notices and has sent my information to random people who wont stop contacting me. They have put my whole world on blast with the trustee sale. I have random men knocking on my door at all hours. I can be sure at any time Litton can claim we owe them extra money and if we cannot come up with the money while we dispute their claim we may lose our property. Its a threat that will only force YOU to lose money as none of this makes any sense on why its been so hard to resolve this with you!
Please help!
Worried and frustrated Litton Loan Client. |