- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Items ordered arrived to their warehouse but they are insisting otherwise
I ordered three items from different sellers in Germany and requested for the items to be delivered to their warehouse in Germany. The correct LM reference was placed.
I received tracking number from the sellers showing the items were delivered on the 24th of August 2022. Till now, 09-September-2022 nothing showed up on my dash board.
LiteMF's response is a mix. First they asked for an invoice and tracking numbers which I have provided. Next they said due to large volume of packages I need to be patient and that this will take time. The final message on 09/09/2022 they told me the item might not be delivered and to check with the courier to "search" for the package! What do you mean search? The tracking number showed delivered
I either want my package now or have my money I paid to the seller compensated
Lost package
I sent LiteMF a package and have no idea what happened to it! The package I've sent was delivered to their warehouse and never left it. They claimed that everything was ok and that my package will be delivered on time, but the person I sent it to did not receive anything!
I asked them to refund my money but they refused. When I asked about the package they were not able to explain anything! Terrible company and totally untrustworthy!
Hello!
We apologize for not providing you with a prompt answer for we haven't supported this forum before.
Could you tell us your suit number if the problem haven't been solved yet?
Will not forward my package
This company claims to be a mail forwarder. I had a package delivered there on June 5 and it is now July 3 and the package has still not been shipped. They have charged me $30 to ship my package, appear to have generated a fake DHL tracking number and my package still has not shipped. They claim that my package has left their warehouse, but the DHL number they provided says that the package has not been shipped.
I would like my package to ship.
Anybody considering using this service should avoid it. Any other mail forwarder will be better than this one. I could have walked my package to my address faster (I still do not have my package).
Hello!
We apologize for not providing you with a prompt answer for we haven't supported this forum before.
Could you precise if the problem was eventually solved? If not, could you tell us your suit number?
Is LiteMF legit?
LiteMF earns 11% level of Trustworthiness
Serious Risk Warning: Complaints Board's evaluation of LiteMF shows a critical trust level at 11%. Avoid for personal and financial safety.
Based on our evaluation, LiteMF has resolved only 28% of 7 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for LiteMF. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Litemf.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Litemf.com you are considering visiting, which is associated with LiteMF, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
- Several positive reviews for LiteMF have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
- LiteMF website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Parcel delayed or lost
My order P17287, client # U18364 Natalia, has been at the LiteMF warehouse for over three weeks. The shipment fee was paid long ago. At the time, for over a week it has had a status of Awaiting Shippment. The Client Support was impolite and failed to assist. The do not pick up the phone either. Please help! There are clothes for my kids for the year-end ball, and they will be greatly disappointed. Best regards, Natalia
Добрый день, Наталия.
К сожалению, мы не вели ранее поддержку на данном форуме, поэтому не смогли своевременно дать Вам ответ. Мы видим, что посылка P17287 была отправлена и получена Вами. После этого Вы отправляли еще не одну посылку через наш сервис, поэтому можете понять, что предыдущий комментарий от пользователя Reviewer58977 не отражает действительность.
Мы видим, что посылка P17287 действительно отправлялась длительное время и приносим свои извинения за доставленные неудобства. Надеемся на дальнейшее сотрудничество. Мы ведем постоянную работу над улучшением сервиса.
Good afternoon, Natalia.
We are sorry for not supporting this forum earlier, so that is the reason why we didn't provide you with a prompt answer. We see the package P17287 had been sent and delivered to you. We also see that you kept on using our service time and again and this fact makes the comment below seem not reflecting reality.
The packing process of P17287 took a long period of time indeed, for what we bring our sincere apology.
We look forward to continue working with you. We will do our best to make the service faster.
LiteMF.com is scam. They are thieves and regular scammers, these crooks do not just steal parcels but also abuse stolen credit card information. You can say goodbye to the goods you ordered through http://litemf.com and http://www.litemf.com Block your credit card right away and file a complaint at your local police station. They already have a few law casese pending.
Stolen package from the company
SCAM! BEWARE! I was a fool to use this website's service. I have bought the package to their address and after I paid and everything was received, they refuse to ship the package which I PAID FOR! They just printed the label to create the fake tracking number which shows that package wasn't even picked up by USPS. My package is there for 2 weeks already and everything is paid for!
They constantly give some excuses and the last one was that "they are moving" their warehouse, so they are unable to ship my package? And they said it will be resolved after A COUPLE OF WEEKS?! For real?! I already wait for 2 weeks!
Hello! Our warehouse was indeed moving at that time, it recently moved again. At the time of writing your warehouse posts were loaded quickly. We are very sorry that you faced all possible troubles.
Scam and phishing site LiteMF.com. These thieves are regular scammers.
These crooks do not just steal parcels but also abuse stolen credit card information.
Don't count to receive the goods you ordered through http://litemf.com and http://www.litemf.com
If you ordered something from them block your credit card right away and file a complaint with your local police.
They already have a few law cases pending and they will soon be in jail and out of business.
Good afternoon, we are an honest organization. All documents are available on our website in the legal information section. All data is securely stored by the security service. Any leakage is not possible. If you have any information about data breaches, please contact us via the feedback form on our website. We are very sorry that you have such an opinion.
I can't track my order and the tracking number is fake
I ordered accessories from the website www.litemf.com. It was possible to track my order, but when I checked the tracking number, it turned out that it was invalid. I have no idea what the hell happened with my order, but the agents from the customer services simply ignored me. They didn’t reply to my requests and no idea what to do next. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.
The complaint has been investigated and resolved to the customer's satisfaction.
Hello! Please tell us your user number so that we will be able to check the info for you. Also, did you contact our support via your account? Waiting for your reply. Sincerely, LiteMF support Team.
Customer services didn't help and didn't communicate with me
I sent some stuff through the website www.litemf.com. It was possible to track my order, but when I checked the tracking number, it turned out that it was invalid. I have no idea what the hell happened with my order, but the agents from the customer services simply ignored me. They didn’t reply to my requests and no idea what to do next. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.
The complaint has been investigated and resolved to the customer's satisfaction.
They took my money I didn’t make this transaction
Problem via Litemf solved, thanks them, please!
I received 2 parcels (usps - 9410809699939641678565, 9400110200830583625061 ) in their mailbox, insured them (my id U12201). They combined it and sent via USPS (EMS) EC209532245US. When parcel imported in Russia it weight was 600g ligher and when i received this parcel there was nothing in box. I send all nessesaries documents to support at litemf but they said that will not compensate nothing because they foreget to check that parcel insured but i asked them about that BEFORE receiving two of them in my mailbox. I BEWARE TO USE LITEMF as shipping carier.
We wrote to Agroto considering this matter trying to find out what the problem was. No reply from him has been received. If the problem was real he could provide us with some details about his parcels so that we would be able to check that. We always take care of our customers' questions towards us and reply their inquiries. So we are still waiting for Argoto's answer to our question if the situation did really happen.
LiteMF support team.
Overview of LiteMF complaint handling
-
LiteMF contacts
-
LiteMF phone numbers+1 (508) 520-1400+1 (508) 520-1400Click up if you have successfully reached LiteMF by calling +1 (508) 520-1400 phone number 0 0 users reported that they have successfully reached LiteMF by calling +1 (508) 520-1400 phone number Click up if you have UNsuccessfully reached LiteMF by calling +1 (508) 520-1400 phone number 0 0 users reported that they have UNsuccessfully reached LiteMF by calling +1 (508) 520-1400 phone number
-
LiteMF emailsclaim@litemf.com99%Confidence score: 99%stopfraud@litemf.com98%Confidence score: 98%legalsupport@litemf.com97%Confidence score: 97%support
-
LiteMF address950 Ridge Rd unit B-11, Claymont, Delaware, 19703, United States
-
LiteMF social media
Recent comments about LiteMF company
Lost packageOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.