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Linens N Things Complaints - Coupon not accepted

Review all Linens N Things complaints

Linens N Things

Posted: 2008-07-30 by Jay Saltz [send email]
Coupon not accepted
Complaint Rating:  0 % with 2 votes
Company information:
Linens n Things
Palm Desert, California
United States
www.lnt.com

I was very surprised and disappointed that I had a coupon for purchases or $30 or more and I tried to make a purchase of $32 + with taxes and my coupon was rejected. My purchase without the taxes was $29.97 plus taxes and I was told it was 3 cents too little. The coupon state for purchases of $30 or more and didn't state anything about taxes. It appears that you are not interested in my business and I will be certain to bring it to the attention of the public and all those who I come in contact with, and will recommend your competitors Bed Bath and Beyond to all. In these difficult economic times, we must all be considerate and flexible to help deal with these trying times. You prefer to lose 30 dollars of business for 3 cents.
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Comments

105 days ago by ... [send email]
Jay-

I work as a cashier for LNT, so I can understand your frustration with your coupon not being accepted.

I agree that it is silly to lose $30 over $.03, but you have to understand that there has to be a limit.

We do accept $29.99, and $29.98, but unfortunatly not $29.97. But the cashier can't do anything, the computer won't take the coupon.

If they had accepted it, where do they draw the line? They'll give it to you, and the next person will have $29.96, and say the same thing, etc. etc.
54 days ago by Steph [send email]
that is not lnts fault or the employees fault that is just the way the computer software works and their is nothing that they can do about that

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