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I bought some nba jerseys from lightinthebox.com(they have another site called Sellerkey.com), thinking they might be ligit because of the pictures. when i recieved them after a month i was very dissapointed. they dont look anyhting like hte picture. and they wont give me a refund but a coupon instead. thats ridiculous cuz im never using this site again.
The jerseys was sposed to be a swingman which means it should be stitched. the numbers looked like they were spray painted on the jersey. and there is no tags. its all mugged.
These guys just stick in nice pictures, bottom prices, once you pay, that`s it, you are ###ed, it is just a BIG BIG RIPOFF.
The complaint has been investigated and resolved to the customer's satisfaction.
I ordered 4polo shirts on the 25/5/23 you took 115euros from my account and I never heard another word since.No conformation that you received money and no tracking code was provided
My order number [protected] is still in the processing department it has been there for over a week and I need the item for a wedding I am going to on the 10th June 2023, I can’t get through to anyone and I paid £139 in full for it. I have attached a photos below of item and tracking.
I bought two tops of the same size, and there were four inches difference in width so one does not fit.
Order [protected]
Cannot contact as they will not give an email address even after several reqfuests
My order was shipped to the wrong address. I contacted customer service as soon as I realized there was a problem, but never got a response
I have bought 2 dresses from Light in the Box and want to return them and get a refund but the information provided on line makes it impossible to do so. I've been trying for hours and I am unable to complete the process. My order number is [protected].
Email Address wilmotswg@gmail.com
I have been charged £48.89 on my bank account by Lightinthebox on Monday 15thMay 2023 but I have not placed an order as far as I remember. Please could you look into this for me please.
Someone has accessed my account on my behalf and I will make a formal complaint
Thank you
Mo Lewis
I ordered underwear but they cancelled it and never gave the money back
So this is their sorry not sorry response to customers.
i purchase some lovely looking products on their website only to find them faulty and super poor quality when they arrive. I immediately start the returns process. I have to send photos, then then contact me for more photos - which i send. They want the packaging images.
then they send this from Light in the box.
"Considering the problem confirmation is quite time-consuming, we can go with a simple way that you can keep this item with a (a) REWARD (values 50% of item price, same as a coupon/voucher, can be used on next order for discount) or (b) a partial refund (30% of item price) as the discount on this order . You may just reply "a" or "b" to this ticket if you prefer this solution. "
so yeah...they have my money.. i have some binable rubbish and the best i can hope for is $30 out of $100. (Which i seriously doubt i'll get.) Good times for me and hoping others can learn from my mistake.
see pic below of a dish caddy that is completely out of alignment. The other items are just as bad.
4April 2023 I ordered and paid via Multibanco Portugal the some of 184.84 euro
I never received confirmation by email or my order.
The dress I ordered does not come up over my shoulder. The measurement chart does not ask for that area.
I ordered several dresses online on 4/24/23. Ihavent reciveded them. I paid 105.23 .When trying to contact them online, they say they can not find my order. My order# [protected].
Shipping address is
6675 rue Marquette app 4
Montreal(Quebec)
H2G 2Y6
Canada
Shipping missing appartement number
It is very difficult to reach you when There is a problem , nobody answer
Paid money
Phone [protected]
Writing on front is upside down from Lite in the box co. Men's large
TID [protected]
-[protected]
Shipped from LANT
70 Gibson Road
Unit 7
Markham
Ontario
L3R 4C2
I made a of purchase on the 6th of April that was supposed to be deliver btw 4-6 business day .. No order number till today , no tracking till today. I made the order from Hyde Manchester UK
The boots I ordered were wrong boots and wrong color The shirts were aIII the wrong size Customer service is O I just received my new or of boots yesterday Wrong Style and Wrong color my phone is [protected]
Ik heb 3 bestellingen gedaan,betaald en niet ontvangen! Ik bestel niet meer voor mijn pakjes in mijn brievenbus zijn. Ik was nochtans een trouwe klant!
My order for the "Women's High Support Sports Bra Running Bra Wirefree Zip Front Bra Top Padded Yoga Gym Workout Running High Impact Breathable Quick Dry Spandex Black Blue Purple Solid Colored" was cancelled. I have not received my order.
CNB23043522
In Jerusalem the tel [protected]/89 never answer !Why they don t deliver in my home at Pele Yoerz 41 Yamin Moshe Jerusalem 9010423
I am going to ask a refund on paypal
Dr Vanessa Stauber
All 8 tee shirts and a dress for my granddaughter are cheap and look nothing like the photos.
I am angry, disappointed, and ripped off by this facade.
I am demanding a FULL CREDIT to my payment method and have filed a complaint with my bank disputing the charges for this trash.
ordered 3/22/23. Paid with Master Card; refused using paypal. Poor fabric quality is reason I want refund. Order received aoorox. 4/1/23. USPS. Have pkg. and will return to you if you want to give me the run around. Have copy of credit card bill.
I ordered at Light in the box in Oct 2022 since November 2022 am waiting for my parcel today is 09.04.2023.Am tracking it everyday they say its at the EL hub since 30.12.2023 till today.
Need information on return.order#6167535 ordered on2023-03-16 06:38.59 Need address to send returned items for refund. Where do I send it for a refund.
There has been no update since the 12. Please track my parcel and delivering timethe delivery date was 25. I will forsure not order from you again The service is pathetic
I received an order with no return and no invoice. the quality was poor at best. I have tried every site to return and it wont let you get any where. When you talk to the site to get info to return it takes you to a site to put in your credit card for a return label. A huge scam!DO NOT BUY! Cheap endnote responsible for anything!
Order should have been here march 14. where is it, my info:
Carol Osman
3156 50th St NE
Buffalo MN 55313
It is a blue 3/4 sleeve swing dress.
I haven't received any receipt either. My e/mail is 2tclub45@gmail.com
Ordered a mens indian shirt , they said it had been delivered but it has not , been waiting 3 weeks , cant contact them by e mail , customer service does not seem to exist
I bought two wedding dresses. Gave my measurements. 38 D on.top. 5' 1" tall
I received 2 size SMALL dresses. Obviously, couldn't get them on.
The middle panels weren't the same color as the main dress materials.
Lastly, both dresses are much too long.
Useless.
Waiting waiting for seven days for my email on my order for womens puffer coat gray. No fur collar waiting no response no response
I was charged twice for a product that I did not even complete the purchase of via PayPal. I request an immediate refund for this unauthorized payment
i ordered 2 shirts and a jacket from this company,all terrible quality and the jacket was the wrong colour, i have sent endless emails asking for the returns address and still no one has replied,all i get is an offer of a part refund if i keep the items, which i do not want to do,
TICKET I.D [protected] and [protected]
Point 1: Not leather
Point 2: within a few weeks the straps broke
Very poor quality
Misleading advertising
I am requesting either a refund or 2 new ones sent that are leather and will last
had 5 gray sweatshirts the same color 2 wine color
I ordered from light in the box on the 19th of January via Google not the app. Shipping says ten days and the money has been taken from my account and I have not received any order. They have mad it impossible to contact them unless you ordered via the app
I ordered a shirt and paid for this plus delivery on 25th January 2023
I have logged in and my status is that I have no orders
I paid in total £31.77 which was for the shirt and postage from my hsbc account
My email is emccann2@btinternet.com
My name is Eric McCann
Another complaint about them just taking money and never sending order! Took me for almost 100 bucks!
Ordered 4 shirts and they took my money that second. Now weeks later and no response about shipping or delivery. Reached out to this company and got no response. Don't want anything now but my money back.
I firstly paid R1053.00 as a first payment. But the orders have been cancelled and I haven't received my first payment of R1053.00.
je n'ai rien recu, dans la 2 semaine et toujours rien.
faire attention.
I want you to change the paying method into Visa so that my order can come faster I don't want to wait ,30 days is so far I need help asap
I ordered 3 senzu sharpener from you on 14th of December I only received 1ipaid by PayPal money was taken from my account still have not receive the other 2 items yet would like to know what is going on and when I am going to receive order mnbreen@live.ie
Am Maria clare I got 1 of my order 3 items the sizes r so way off, I am fuming waited nearly a month, I want a refund 😑